Budget Car Rental

SUX!!! Do not, and I sincerely mean this, do not rent from this location. Made the reservation over a week ahead of time. Went to pick up rental, did not have it. Had to explain the process of a reservation to them, didn’t seem to get it. Explained to them that my contact info was on the reservation, suggested that they could have notified me, didn’t seem to get that either. They offered up the option of me driving to Framingham to pick it up, I guess they didn’t seem to understand the concept of car rentals. They then decided that maybe they should go to Framingham and pick it up. It will only take 30 minutes! Ugghh! Asked to speak to the manager, he was the guy standing next to me, asked to speak to his manager, he gave me his number. So basically at this time I am ready punch a wall. The district manager was willing to offer me a whopping $ 25 off the rental and some coupons. After all of this and waiting an hour I finally got my rental. I didn’t get my $ 25 off and I am not holding my breath for the coupon.
They suck!