Porco Energy Corp

My issue with billing has been resolved, error with the new program. They have apologized profusely for it.
Nearly a year later, no issues. It would be nice if it was easier to know when they were coming so you can plan around the bill. They expect you to ask about that, and I forgot last time I called.

I had a poor first experience with a salesman at this company. However customer satisfaction is so important to the owner that he reached out to me, explained their desire to make me happy, and worked out a fair resolution that satisfied both his company requirements and my needs.
I appreciated the fact that the owners cared enough to contact me personally. I will recommend them to family and friends. I am happy to be working with a family business that appreciates new customers.

Porco Energy is unreliable at best. They will gladly let you spend a night in the cold rather than work a little late to deliver oil or gas to customers even when temperatures are below freezing.
Their office is unbearable to deal with. They constantly fail to return phone calls or follow up as they promise. The dispatcher is unreachable most days so if you need a delivery be prepared to call and leave a message and then not get a call back. It could
take 2−3days before you actually get your delivery.
I just cant voice my dissatisfaction with this company enough. They truly do not VALUE their customers business at all. If you complain they simply tell you to go somewhere else. Even the BBB can’t regulate their false promises. Believe me, you WILL be disappointed by these clowns in the dead of winter when you need oil or gas the most.
Just try calling and ask for a same day delivery and see how they react. When they wouldn’t I called 4 other places in Orange County and all said same day was no problem.
Only Porco would let you freeze your buns off so they could go home at 5.
Personal nomination for «Orange Counties Worst Business 2014»
Also as Stephanie T.‘s review mentioned there is NO NEED for a credit check when a customer is willing to pay cash. They just don’t care about ALL customers, only the easy ones on auto-​pay with good credit.

AMAZING!!! I called this company to get fuel oil for my home. I spent 30 minutes on the phone, they insisted that they set up a credit account to deliver Kerosene to my house (even thought I wanted plain old oil which is 50 cents less a gallon). Two days later I did not hear anything from their credit department as I knew that I would be declined. I got a supervisor on the phone who told me that cannot deliver fuel oil to my house. I told them that I was planning on paying in advance or COD and they told me absolutely not did I want a list of other oil suppliers. I was shocked, I guess good old American Cash is not accepted @ Porco Energy.