U.S. Bank

AWFUL BANK! The customer service is unhelpful. They don’t give you necessary information. The bank rep who opened my account didn’t know crap. She made a number of misrepresentations. US Bank fees are ridiculous. I closed my account shortly after I opened it. I will never do business with US Bank again.

The best and the most friendley staff, They always help me in their best That is why I am still doing business with US bank and also Claris in US bank 4^th and Wilshire was very helpfull to me today. She saved me from $ 1000.00 mistake from some bank.

Opened my account up many years ago for $ 1. I was on check systems for years owing another bank and they gave me a second chance. They’ve always been super nice and sympathetic to my needs. I love the extended store hours and very happy with them. Recently they’ve gotten a new manager John and is absolutely awesome. Here’s a bank branch in a grocery store that deals with all classes of people and incomes. I had an issue recently resolved and not at all big money. John made me feel a millionaire and took time out of his busy day to return my call and explain what happened and taught me banking in a sense. I felt taken care of and US Bank knew what they were doing bringing him on board. Lucky to have him. The workers are on the ball.

Friendly friendly friendly, and super helpful. I hate big banks, but and thus they get a one star deduction. However US Bank prides itself on 5 star service, and I have to say this branch delivers. Now if they could only find some products or offers outside of the START savings account promotion that helped them stand out, or gave customers a bigger kick back than free checking with no perks, they might get that last star.
Considering of the big banks, US Bank is the only one that gets more than 1 star from me, they’re definitely doing something right.

Great branch. Great team. They know me by name and bend over backwards to help whenever they can. I am very impressed and hope the management appreciates them!

My experience was fantastic and Neil took care of all my needs and made me feel important.

If you want a bank that could give a $@i# then this is the spot for you. Step right up. The bailout money is all the way at the top at this place. No one has informed the employees they need to help the customers. Well, wait. Maybe with all the bailout $, they don’t need to. Anyway, if you are looking for a bank that puts it’s customers first, don’t go to USBank. Any of ‘em. Anywhere. By the way, I deal with the branch on 4700 Lincoln Blvd, Marina del Rey.