Razorgator Tickets

RIP OFFS. DON’T BUY FROM THESE JERKS.
I bought 2 Blackhawks tickets against the St Louis Blues for my Birthday gift to myself. The game is playing right now as I am sitting in the car, boxed in the United Center’s parking lot until game is over.
Why? Because they reprinted the tickets for another customer and they have been voided! I called their office but conveniently for them, their office hours ended. I had them mail me the tickets many months ago.
I started bawling because I couldn’t go and I spent ONE THOUSAND FOR TWO TICKETS for a Birthday Game. Even my boyfriend paid 100 dollars to put a Happy Birthday message on the message board.

Worst ticket agency I have ever dealt with, stay away. I placed an order for lower level sideline NFL playoff tickets that they never had and then told me I would receive comparable seats. Told me I received a 5 row upgrade and then they cancelled again because I supposedly «got a great deal» so the third time comes around and they tried to offer me some corner seats in the endzone as comparable to sideline??? To make matters worse they tried to sell me seats in the same section I originally purchased for an extra $ 100.

I purchased 4 tickets to an NFL playoff game, including $ 20 for overnight service. After 5 days I contacted them to find out why my tickets had not been delivered, and was told the NFL hadn’t released them yet. In 5 more days, still no tickets, and now they tell me they won’t be shipping them, but providing them via email 48 hours prior. Five minutes later they changed their story that it would be more like 24 hours before the game. That means I have to find a printer to print off tickets that were supposed to be Fedexed and delivered by 1÷13÷16.
They supposedly have a 100% guarantee, but that doesn’t mean much when we wanted to attend the game, not get our money back.

Garbage ticket service. Sent two emails to my email address (
), then cancel my order (#2 027 902) because «my email address does not exist». How do you send an email to a «non-​existing» email address (which does in fact exist) to cancel a ticket order placed with that email address? Absolutely terrible service.
–Posting this with my real name, real email address, and real order number so that they know I’m being serious about the 1 star in this review, which should be ZERO stars.

Very sorry to hear about other folks’ unfortunate experiences. I had a great one and felt the need to add my 2 cents. I bought Fiesta Bowl tickets on Monday and paid for expedited delivery. They were in my hands Tuesday morning. (I live in Phoenix, so obviously shipping from CA is quick) When I placed my order, I immediately received an email stating that my order was received, then another when my order was confirmed. I did not receive the shipment notification, however. I didn’t see these reviews until after I placed my order so I was very nervous about the company until I got my tickets. They appear to be valid tickets and are for the section, row and seats that I purchased.

Will rip you off. Double the face value .They hide all their fees in the price so it doesnt look as bad. Might as well use stub hub!

Worse experience with this ticket company I purchased 4 tickets for Chris Brown Concert 2 hours before the show got charged $ 640 then after I purchased the tickets they emailed stating the tickets were no longer available now I had no money in my account to purchase other tickets had to call them 4 days later to get a refund I also emailed them but never got a response

I would highly recommend those looking for football tickets use the NFL ticket exchange. Yesterday two ladies had to be escorted out of my seats at the Denver Bronco’s game as they had purchased my stolen (and canceled!!) season tickets from Razorgator. The poor girls paid $ 400 each to watch ten minutes of the game… sorry ladies…

Ordered & payed for two premium ViP tickets to Kid rock concert at shore line for a Birthday Gift to my Girl.
Razorgator confirmed payment, charged a service fees & delivery fees and claim to deliver the day of the concert.
Then around 10 am the morning of the concert Razorgator sent me an e-​mail that they would not be able to deliver the tickets nor would they be able to e-​mail them to me the only way to get the tickets was for me to drive from Morgan hill Ca, all the way to San Fransisco Ca, that is with traffic a 2+ hour drive each way,
oh I had to pick them up no later than 1;00 pm sharp or I would not get them at all.
Needless to say I did the drive and got the tickets & the concert was awesome.
NOT Happy With Razorgator

SCAM. Don’t buy from them, EVER. Bought Partriots tickets that were not delivered until two days before the game. Get to the game and they are FAKE. Literally a SCAM. The Gillette box office told us that the tickets were sold twice – whoever got there last was the sucker. Now have a police report filed against them to get my money back. Buyer beware.

Tickets take very long to deliver, it took more than a month for them to process so they could send them. Customer service was very nice, but I won’t be ordering the tickets from here again.

This service is a bait and switch operation– they sold me tickets online and after not getting any confirmation in any form I called and found out that my order had been cancelled– even though the charge was still showing on my paypal. So they informed me there was an problem with those specific tickets that required a direct charge outside of paypal! OK I thought so I gave them my credit card info and purchased tickets one row back from where my first order was! The next day still no notice of the order so I call them again and was informed that my ticket purchase was coded in the system incorrectly and are not available at that price! Bear in mind that this ticket order was place by one of their sales people. They then informed me that I could purchase similarly located tickets for 2 ½ time the price of the first two orders! I can only see this one way!!!

Would much rather deal with these guys than Stubhub or any others. The tickets are usually priced better, communication is better, and they always have discount codes to help you get $ 40-​$ 50 off your order. I had an issue with a ticket order and their customer service went above and beyond to help me out, Mark & Doug in particular. If people had issues before, it definitely looks like they’ve listened and made some serious changes for the better. Would definitely recommend as you get to deal with real people.

Purchased tickets last night, got an order request number. Woke up this morning and my tickets has already arrived in my inbox. So far everything is good!

I saw the bad reviews and though I found the best deal on last minute tickets to the Pistons, I was worried I’d have problems. It worked great. I had my tickets within 15 minutes, they printed out perfectly, and scanned at door. The best part was they were a third the face value, so I saved a lot. It was the day of event, so that may explain the deal, and my e tics did end up in my spam folder, but i was thrilled my kids didn’t have to see their first game in the nosebleed section. Thanks!

TOTAL BAIT and SWITCH SCAM
I ordered 4 tickets for a Rangers game on the phone after seeing them on
— they linked to RazorGator and there was a price discepancy so I called RazorGator directly. They confirmed price, took my order for 4 tickets and my credit card information and told me they placed the order. i received an email confirmation for the order. They told me I would get the tickets FEDexed to me in two days. The next day I had a question about my tice

ZERO stars yet again. Ordered Seinfeld tickets for CENTER orchestra — clicked through from SeatGeek to Razorgator site and completed the purchase, which said Orchestra seats. Other Razorgator listings specified Orchestra Right, Left etc. So I assumed this was center orchestra.
I received the tickets and they are for FAR RIGHT orchestra, which of course would be a much cheaper ticket. The two Razorgator idiots I spoke to on the phone at were useless and abrasive, talking to me like an imbecile, and yet it is their poor, poor customer service.
They have my money, and yet they are asking me to email SeatGeek and wait for a response since «SeatGeek mismapped the tickets and it is their responsibility». Razorgator says they cannot do anything to refund the money and I will need to deal with SeatGeek which does not even have a PHONE number even though it’s Razorgator that has my money! HORRIBLE!!! Buy where you know the exact seats and have for immediate download!!!

My boss wanted 5 tickets to both the Pitbull/​Enrique Iglesias show and the Fleetwood Mac show. I researched tickets on other sites but Razorgator seemed to have just what I needed. I had a question about one set of tickets that was posted on the site and called Stevie in customer service. She was so helpful. She went above and beyond to find the answer and in the end told me that it would not be wise to go that route. She was able to find comparable seats at a cheaper price for me. For the second show, she was able to call the seller and convince him to sell me 5 of his tickets as he had a set of 8 listed for sale. I was grateful for all of her help in getting me the best seats, at the best price for my boss and his family.
The tickets were e-​tickets and arrived in my box within an hour of ordering. I could not be happier with the service I received… and, more importantly, my boss was pleased with what I was able to get! I will be adding this site to my contacts as a «go to» ticket site!

App does not serve nothing! Company cancels your order without notice (neither e-​mail nor phone call), leaves you without a gift before Christmas… But charges your card for it !!! Awful business ! Keep away!

ZERO stars.
Horrendous customer service, rude, not friendly or helpful, and did absolutely nothing to even try to make things right after an escalation to their customer service team. I talked to two different guys on their 800 number after listening to mind numbing music for a while and they were both really rude and complacent.
Classic bait and switch, you buy tickets at one (somewhat decent) price, they send you an email right before the event, and all of a sudden the tickets are not available. But fear not! They have other tickets that are available, worse seats at higher prices, classic! Don’t even bother wasting your time with this site, and go with better ones that have instant downloads (like seatgeek or cheaptickets or tickpick or vividseats).
I bought two Chargers/​Broncos tickets for this coming Sunday at tickpick for better seats, less money, and instant download after having to sit on the phone with Razorgator for 15 minutes two different times to have them release the authorization on my card.
BUYER BEWARE, stay away from this website! As all the other Unilocal users state, this is a scam, but what makes worse, it is a scam with horrible customer service representatives that don’t provide service.