Marina Shell Service

Unilocalers were right, this place was a real gem.
My 2000 Toyota 4runner brakes needed some care since they were starting to chatter at high speed, and our local mechanic Steve (on Lincoln near the Car Wash) recently retired, so I had to find a new place I could trust.
I came expecting a «corporate parent» feel, since it’s a Shell, and was pleasantly surprised by John’s casual and friendly style, his quick estimate, and his team’s fast work on my car that got me out the same day, for a total price less than the estimate.
When I need more work on my car, I’ll definitely be back!

So helpful! I came in with a flat tire, and they had it fixed in 30 minutes!

If you are a woman and wanted to be treated fantastically, go here.
Old school service, care and honesty. Where else can you say that?
John and the fellas and Wayne the owner are fantastic in both knowledge and in the straightforward manner in which they have treated my wife and I.
They have SAVED us plenty of money over the past three years.
Came to them originally as my Ranger Rover dealership wanted to charge me a gazillion dollars for a brake job and other things they said we needed.
Went to Marina Shell and they parsed thru the RR b.s. and performed only what was needed.
*Also, my wife feels completely secure in going here as well.
In addition, I’ve come to them at the last minute for items and they’ve always been wonderfully accommodating.

i have several high end cars that are still under warranty
and i feel much more comfortable having them serviced by marina
shell…these guys are the best! they are honest and reliable.
they know their customers and their needs… its still makes me feel
like the small town service marina del rey used to be, but still is
at this shell station… and they even wash your windows when you get gas!
cinde m.
please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

This may sound silly but … I was filling the gas tank and noticed when I went to wash my windows there was actually soapy water in the containder AND the towels were 2 ply that actually worked to clean my windows. Not only that, a very nice gentleman came out and washed the rest of my windows! I know where I’m buying gas from now on!

What a wonderful gas station! It’s very clean, great location and fabulous service! My husband and I had just drove a couple hours down the coast so we immediately got out when we stopped. We were immediately greeted with a smile by Freddy who proceeded to wash our windows. He was so friendly and went on to tell us to be safe when driving and that he cleans all windows as if they were his own. Blown away by this man and his kindness we will definitely come back to this station when we are in the area.

I would drive out of my way to fill up here. While we were filling Freddy the Shell helper came over to wash our windshield. He was extremely nice and talked to us for a few minutes while the gas was pumping. For this guy alone I would defiantly pass other closer gas stations to come here.

Sent my friend over the to inspect a used Lexus vehicle he wanted to buy, the mechanic looked over the engine and transmission, told us it was in good shape. He recommend us to repair a few things in order to avoid bigger repair costs in the future, such a engine and transmission, mounts, belts and bolts. The radiator was loosing liquid and needed new hoses. Appreciated the honest he provided my friend, hence the 5 star review.

Excellent service and very honest. Something you don’t expect from a mechanic. I’ve been dealing with John for over 10 years. He’s knowledgable, courteous, and honest. I even have my mom bring her car here when she needs service. And she doesn’t live close.

Living back east in Delaware, I was spoiled by one of the best auto mechanics in the state, who happened to also be my brother. I went through a few mechanics since I moved here 12 years ago … in the last 2 years I FINALLY found a great mechanic at Marina Shell. John from Marina Shell has gone over and above the service I’ve seen in Southern California. He is extremely honest and fair. I continue to take both our foreign cars to him
I’ve since have referred John (Marina Shell) to several other close friends and they too have been very pleased with his service… if you’re looking for outstanding service at fair prices in southern California, you will be absolutely thrilled with Marina Shell.. just ask for John!

For those asking I told the attendant a particular pump number, when I got back to the pump and saw it wasn’t ready to go I immediately went back inside. I noticed the receipt said a different pump, but the attendant claims I told him a 3^rd unrelated pump number to where I was parked and where the receipt reflected he loaded the gas.
As previously stated people make mistakes, but it was the fact that he refused to do anything to resolve the issue that impacted my experience and review.

Nail in my tire this morning and Nick had it diagnosed and patched in 10 minutes. $ 20 later I was done. I also needed new windshield wiper blades, and he ordered them and they were in two hours later. Dropped by, he cheerfully installed them, done. I’ll definitely return here the next time I need service.

Love this place and these guys! Discovered them when AAA towed my car there and have been going ever since. Honest work, fair prices, nice staff. No complaints!

Easy.
We needed a new battery in our car. I called Marina Shell Service and they said if I could get there in ten minutes they would be able to work on that even though they were about to close.
We get there and they were able to install a new battery for around $ 150 or so. I forget how much.
We were in and out in less than 20 mins.

Came in during a lunch break, took less than 30 minutes for a Smog check. No aggressive upselling, chill people, I will be coming back!

Super quick. Came in at 8am and by 10:30 my car was smog checked, tires rotated, and got my spark plugs replaced all at a good price. All these reviews seem right on the money. A family owned business that seems to be great.

An honest and competent auto mechanic is as difficult to find as a $ 100 bill on a busy Manhattan sidewalk…
As an owner of three cars, I’ve taken several friends recommendations over the years and have had results ranging from amazing to mediocre to what the hell are you doing.
In the case of Marina Shell Service, a former manager at a Jaguar repair shop had moved over to MSS and I chose to follow him to his new digs. They have been nothing short of amazing in terms of integrity, skill and service. They have vast experience with many types of makes and models. They also service some key fleets in the area.
Though they don’t offer loaners, they offer pickup and drop off on the Westside.
I recommend them to all my friends since they are always fair and back up their work without doing anything that isn’t necessary.
All this without charging ridiculous prices. They are fair and work with you. Domestic or foreign. Contemporary or classic. If you own a BMW or Audi and would rather get better results than pay the dealer overhead for some free coffee in a silly lounge, this is the place.
Ask for Robert and make sure you let him know a happy Unilocaler sent you.

This place is AWESOME! Especially Rafael and Sam!
Rafael is the expert on VW, Audi, and BMW and he knew exactly what my car needed to drive smoothly and to perfection. He saved me money, was honest about what repairs needed to happen, explained to me everything, and I’m totally one of those girls who doesn’t know anything about cars. I do now! Thanks to Rafael.
Sam, who is also a mechanic, was super helpful and drove me home after I dropped my car off at shell for repairs. He was friendly and recommended Rafael in the beginning. I feel really good about going to the shell service in marian del rey. From now on, I’m only going there.
FAST, HONEST, and CAR-​EDUCATING = Shell Service, Marina del Rey!!!

These guys are SO NICE. I pulled in last minute before my registration was due for a smog check, and was in and out in less than 30 mins, even with one car ahead of me. I had previously tried the 76 service station @ lincoln x 90W — those guys are super nice too, don’t get me wrong, but it’s always hectic over there no matter what time of day I tried, and they seemed shocked I couldn’t wait over an hour and a half… But this station made it so easy and send the data immediately. I logged in to the DMV about a half hour later and it was already received so I could pay my fees and be done.

I was referred to Robert at shell by a friend who has used his services for years. This was after a dealership told me I needed three new parts to fix the problem I was having. Robert told me I only needed one of those parts replaced, and he actually was able to repair rather than replace it!
None of the intimidating issues a single woman might expect when going to a service station or garage. The place is clean and nice, and the staff was respectful, professional, courteous, and honest. They gave me a ride to work and offered to pick me up later. I worked past the time they close, so they left my keys with the cashier in the gas station and I closed out and picked up my car late in the evening.
What a pleasant surprise, and great experience! Thank you, Robert and Marina Shell!