The Tile Shop

STORE HAS THE WORST CUSTOMER SERVICE! I walked in this store twice and nobody came to see if I had any questions. Nice way to profile customers idiots because I am going to get a new bathroom and kitchen from somebody but NOT FROM YOU!!! Good luck with other potential clients

After several false starts at the big boxes and even a couple «discount» tile retailers, we rolled in here needing floor and wall tile for a master bath redo. Shoulda come here first.
Tons of well-​done examples that confirm in 3D that what you are thinking of doing is possible. Also a coherent presentation of the tiles so you know what is what, also the proper span of grout colors and options, caulk too in MATCHING colors. Just invaluable.
We were looking for a very muted, classic look but every other joint only stocked glossy 3×6 bricks, not the matte. Plus the «special» order here was just 3 days — and they waived the order fee.
Didn’t really need any intense design help, but Danny our salesman did provide some great suggestions that really firmed up what we were going to do. And he was not intimidated by the math needed for a basketweave pattern. Plus they allowed us to return unused tile without a hassle, something you almost always end up with special orders as you do not want to get caught short in the middle of job.
Very much suggest stopping here first for your tile project needs. Although they do skew to the high end, there is something here at every price point. The only thing that is keeping them from a 5-​star is another different salesman who initially tried to upsell me well beyond what I needed for a redo of 25-​yr old bath. Just have some idea of what you want and your budget and you’ll have a great experience.