ZERO stars! In all my years I have NEVER encountered anyone as unprofessional, arrogant, and downright rude as Ray Jones CEO of «Tag Insurance» or «The Alliance Group»(whatever he’s calling his agency these days.) Without provocation he was insulting, chauvinistic, and completely disregarded customer service — all because I politely inquired about his recommended coverage limits?! The sad thing was that I was earnestly seeking his advice and experience, but what I got was an appalling experience that has left me stunned. Save yourself the drama of working with this hothead!