Rapid Electronics Repair

The gentleman working on the television is genuinely a honest worker. BUT! THE OWNER IS NOT! I was told the repair would take 3 days. 20 days later I do not have a tv nor do they have the part to repair it yet. I am forced to file paperwork through the legal system to retrieve my tv. Please search elsewhere!

I have a big olé rear projection TV (although bigger is not *necessarily* better, I have not had any complaints… anyway…). One day while watching my brand new Batman Returns DVD, the colors abruptly went strange… Joker strange… the blues seemed to disappear just leaving red with a little bit of ghosting. Eventually, no picture at all. ugh. I mean, major «ugh».
I basically knew what went wrong but hoped against it. I did some research on the net which confirmed my suspicions: the convergence controllers had fried themselves. According to message board posts, it seemed a common problem but the repair could range from $ 300 to $ 700. ugh. I mean, major «ugh».
I called a few repair shops most of which stated that they could make an appointment for a few days later. It seems that it is customary for a fee for a service call which can be applied to the cost of repair. Rapid Electronics had immediate availability however and suggested repair at the lower end of the price spectrum. So, I pulled the trigger and tried them out and arranged a service call over my lunch break (albeit a long one).
The technician arrived timely and was very professional. He seemed very familiar with the problem and did indeed quote a price on the very low end of the cost spectrum. (about $ 300 for my 51″ Hitachi). After just over an hour, my TV breathed life once again. I was relieved. Now, after three months, everything still seems great.
So, Rapid Electronics has earned my trust. They will be the first I turn to for any other problems (god forbid…).