Pearle Vision

This was an Ok Pearle Vision to visit. But the next time I need to go to the eye doctor I’ll go somewhere else.
I ended up calling this Pearle Vision that was down the street from me in Marietta and made an appointment to get my eyes checked when my last pair of contacts were on their last leg. From calling, to the actual appointment, to purchasing contacts… I wasn’t happy with dealing with the receptionists/​assistants in this eye doctor office. They’re weren’t the friendliest or most helpful I’ve ever come across.
Anyway, I ended up having my eyes checked by Dr. Goncalves… He was friendly and nice, but I felt that the exam was a bit rushed (it could’ve gone fast because they had my prescription information or maybe I haven’t been to the eye doctor in so long they can get you in and out faster)… I don’t know, but my prescription had hardly changed and I walked outta there with a trial pair of night and day contacts and clear vision.
Well the next step was purchasing contacts… I usually get them through the eye doctors office because I don’t want to go through the hassle of purchasing them online. So to save some money I was going to go back to my old brand Acuvue with the 6 that came in a box for the right eye and left eye for like 40 $ each. The assistant on the phone I ended up talking to was like the eye doctor gave you a different brand of contacts to try I don’t think you can switch back, he may have to reexamine you… Well the doctor told me if I wanted to go back to my old brand I could, my prescription had hardly changed anyway… So he double checked with the eye doctor and said exactly what I already knew (it should have been a note in my file saying I had an option to choose either contacts). My annoyance was growing…
So like any other business on this planet, they’re going to try to upsell you anything, and especially more contacts… 6 contacts in a box… half a year supply… I Don’t Think So… Contacts last much longer than they try to tell you. I’ve been wearing contacts for years YEARS… and a pair can last me 3 – 4 months depending… So don’t try to sell me two boxes for each eye for almost 300 $ and I can get a discount with a 35 $ mail in rebate. Just sell me one box for each eye at regular price of 75 $ for a total of 150 $… My annoyance was growing further…
But paying 150 $ out of pocket wasn’t the route I really wanted to go either, so that’s why I was initially going to go back to my original brand… they were a bit cheaper for 6 in a box, but the assistant on the phone was like they don’t offer the 6 in a box anymore just the 12 in a box for 70 $… I guess 1800 Contacts has old stock of Acuvue with 6 in a box that Pearle Vision can’t stock at all… So by then I was really annoyed and was tired of dealing with Pearle Vision so I said I’ll take the night and day one box each for 75 $, fewer contacts but better to sleep in… After I hung up with them… I was at their office basically 30 minutes later to pick up my contacts because the night and day were ones they had in stock…
I was just so annoyed and was determined to get those contacts before work because I wasn’t going to go to their office on my off day, and quite frankly I’m not going back to their office period. I don’t like when businesses try to drain your pockets… but oh well they’re out to make money like everyone else. So I’m pretty sure unless I get laser eye surgery… I’ll have to deal with this contact tango a couple more times… but I’ll definitely go to a different eye doctor and hopefully they’ll have friendlier and a more helpful staff.
But other than that it seemed I bitched most my review… so here’s a recap… Unfriendly staff, nice doctor, fast exam, upsell of contacts, me annoyed… Yeah that just equals an OK in my book…

Dr. Gonçalves and the team at Pearle (all of them!), are just fantastic. Fast, efficient, caring… genuinely interested in your wellbeing and your eyes. We’ve gone there for years and wouldn’t consider another optometrist. They go above and beyond to make you a satisfied customer!

Me and the hubby scheduled an eye appointment with this location based on reviews from Places on our iPhone so we knew they were good, but they were excellent to us! Helped us pick out cute frames, the eye exam was accurate, the contact exam was great and the customer service was great! The ppl are nice and helpful so you never leave with a problem. Just ask!
Actually, I left out of the store, went to Pier One and noticed my glasses had an air bubble in the frame. I went back into the store and showed it to them and I’m getting a new pair of glasses based on that air bubble! They are wonderful!