Northwest ENT and Allergy Center

Great practice and staff! Insurance as a whole is expensive and pay out less and less every year, I don’t think its a reflection on the quality of care you receive I’ve had the pleasure of interacting and seeing Dr. Van Deusen and Dr. Kauffman they are knowledgeable, attentive, and caring.

$ 760 was charged to my insurance company… for 5 minutes of Dr. Ingley’s time. 5 minutes to tell me she couldn’t help. I specifically asked if their office dealt with my issues before confirming my appointment.
What a ripoff. No conscience about charging that ridiculous amount of money. No interest in helping or referring me to someone who could.

The Dr’s I dealt with weren’t the problem. They all seemed fairly decent by Dr standards.
The issue is the billing. I don’t go to Dr’s that much as I’ve been lucky with good health so I’m not sure about standards but I was charged $ 455.65 for an office visit. It includes nothing but making the appointment and walking in the doors. That is insane.

Dr. Mark Van Deusen was terrible. Barely spoke 10 words – explained *nothing* to the patient (my daughter). Obviously uninterested in patient’s well-​being. Zero sympathy for patient in a great deal of pain. I’ve never seen a doctor get a patient in and out so quickly, seem so detached and provide so little feedback. Never again.

Dr. Parikh is by far the absolute best, most thorough and patient doctor I’ve ever had. I had thyroid cancer and searched for a very great surgeon who specializes in minimally invasive thyroid surgery. Dr. Parikh has mastered the technique and so much more than that he is so well versed in all things thyroid related. There was not one question I had that couldn’t be answered and his entire staff is especially nice. Not to mention the ease and simplicity in scheduling and getting an appointment. He is very well known in the endocrinology/​ENT physician network and he truly is second to none. I will never seek any sort of ENT treatment from any other doctor. Dr. Parikh is simply the best.

I used to experience 6 – 8 sinus infections every year for close. Every 2 – 3 of those turned into strep throat. I was referred to Dr. Ryan Kauffman and am so thankful I was. He changed my medications, which made a world of difference. I have not had a case of strep in the last two years, and not a single sinus infection in the last year and a half.
An added bonus was Dr. Kauffman was friendly and listened in each one of my visits. I felt like he truly cared and that he was always honest with me. I appreciated his candor and bedside manner. The staff and nurses were always very friendly, too.

I saw Dr. Ingley at the Marietta location and if I am basing everything on that first experience, I would never go back.
This office location is very old and in need of desperate renovation.
The front-​office staff seemed overwhelmed and not extremely knowledgeable or organized. They told me to complete paperwork on-​line to have it sent straight to the office, which I did and there were some additional forms to print out and bring in, but when I got there, they couldn’t find any of the online forms so I had to re-​do all of those.
It took an hour past my appointment time to even get back to the room. If I had not needed that appointment really badly then because of my sinus issues, I would have left. An hour past appointment time is absolutely ridiculous. It took another 10 minutes for the Dr. to come in and she spent all of 5 mins. with me.
She wasn’t even 100% sure of her diagnosis. She said she thought it might be something, but of course prescribed drugs. She wasn’t by any means rude, but also wasn’t overly friendly or concerned.
Lastly, I asked the nurses if they might have a sample of one of the prescriptions since it was now really late and the pharmacy might not be able to fulfill the prescription on the same day. One of them rudely told me that they don’t carry samples of any medication. I have honestly never heard of any type of doctor’s office not carrying samples.
I have heard wonderful things about Dr. Kauffman so perhaps I will give him a try on my next appointment, at a different location. If that doesn’t work out, I will be done with this practice.

I can’t say enough good things about Dr. Kauffman. His affable personality put both of my girls at ease — so much that they are both excited to be having surgery! And the scheduling can’t be beat. This is a wonderful practice and I am very happy my children are in their capable hands!

I would strongly recommend you reconsider another physician before visiting this clinic. While the skill of medicine being practiced is not in question, the operation of this clinic is in doubt.
I showed up for a follow up appt 2 weeks after treatment and it turns out the appointment was never entered into the system and I wasted my afternoon for nothing, the doctor wasn’t available.
I found it a lengthy process to get in contact with a nurse. Their phone system has a nurse call back… not very convenient during normal business hours.
My nasal infection reoccured a few weeks after initial treatment and I was told I’d have to come *back* in (same symptoms exactly) and see the doctor again and pay $ 155 for an office visit to obtain another prescription for $ 4 antibiotics. I believe this office is an appointment fee mill.
I won’t be back.

I had my tonsils removed by Dr. Locandro two weeks ago and have only positive things to say about this office. The staff is friendly. Getting a hold of someone via telephone is easy — as is making an appointment. Dr. Locandro is personable and professional.
The surgery went smoothly and my recovery was easier than anticipated, thanks in part to very effective meds. My bed-​rattling snore is gone, my quality of sleep is greatly improved, and I’m no longer a walking tonsilolith factory.
I don’t think I could have expected an easier surgery or better results anywhere else. Goodbye and good riddance, dear tonsils.