Micro Center

Love this place! I wish someone would have told me sooner. I’ve been buying off of Amazon and Newegg for years. I came to this place and they have basically all the same brands at around the same prices. A great way to support your local community! Even though it’s a chain. Great return policy. Pre-​order and pickup service (I use this often and it’s great). Great and knowledgeable service! Would have gotten 5 stars if it was a little bit more organized and clean shelves.

If there were a way to give negative stars I would. I purchased $ 1700 worth of networking equipment today 8÷3÷2015 and got back to the office I am working at to find out it was used/​open box equipment that had been returned. These products were sold to me at full price/​new. Normally I would let this roll off if it functioned correctly, but the products were defective.
Attempted dealing with customer service and the manager on the phone without them providing a good solution to get a refund/​return. I am not from the area and don’t have transportation to get there without paying a cab as I am 15 miles away. I asked for a shipping label to send the items back, but they refused to do anything to help me out saying I needed to pay to get it back to them.
Sorry not happening have fun dealing with the CC company.

I went to this location to purchase a Dell laptop I saw on their website. I really wanted this laptop and researched laptop deals at several stores before choosing Microcenter. There were supposedly 10+ in stock, but none were on display to view. But, that was not an issue as long as it was new in the box. (The last time I came here to purchase a computer bag the employees had to retrieve it from the back stock, so I know the drill.) I proceeded to browse around looking at the other laptops while waiting for help. There were three men working in the department. I was never acknowledged by the sales persons and was there nearly an hour. Just as I thought I was going to be helped, the associates who clearly knew I had been standing there since the laptop area is not large at all ignored me. I began to notice other customers who were just walking in were greeted immediately. Other customers were also getting in depth discussions, information and specs from the employees about the laptops on display. It is sad that I received no service, presumably because of my apperance. (black female) Since my money was not valued here, I went to Office Max and purchased my laptop. Too bad there is not an option for zero stars.

I intend to give you a review that encompasses all concerns you will/​may encounter in coming to this Microcenter location. My experience is as follows:
So I have spent a few years going to this location. I started off with a knowledge base equal to knowing, «Computers do smart stuff I not do too good.»
The staff is incredibly helpful and spends 20+ minutes (over and hour recently when I was debating the switch to liquid cooling) with me each time I go in to make a purchase. This speaks to me in even greater character because I look and talk like a «dude-​bro» and assumed I would be given the cold shoulder by the «geeky» employees when asking questions regarding building strategies and hardware specifications. They are always amiable and friendly, eager to engage in deep conversation over my new ideas for modding, and quite knowledgeable in their responses.
However, there are two people at this location that are offensively aggressive in their commission based up-​sales, often responding to my question by pointing to the most expensive product on the shelf as a solution, promptly thumping their sales sticker on the product and moving on to the next victim.
It should be noted that those two employees are among at least twenty-​five others who are solid workers. Six employees in particular are exceedingly consummate in their position of employment. It is those six I always go to when I am looking to upgrade. The rest are kind and courteous, proactive and friendly.
In regards to prices, they follow traditional standard retail markups and offer 2 through 3 year warranties on their computer components for a pro-​rated markup priced from the base value of said component. Their prices are fair but their warranties are outstanding.
So far, when it comes to purchasing faulty products Microcenter in Marietta handled the issue (singular) honorably and promptly, even staying open a few minutes late to ensure the $ 130 item I had bought would leave the store in working condition. I worked with two techs on the return counter until we diagnosed and repaired the faulty part.
In summary, I literally have never had an experience with a retail store of any kind that comes close to the brilliance of this locations operation. I not only recommend you shop here but emphatically encourage you to spend here.
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Although it has been a few years since I have been to this location the layout of the store is the same. One major difference is the customer no service that I received. I approached two separate employees and before I got close enough they turn their gaze and walked the other way. I always get way better customer service at Best Buy on Cobb Parkway and the prices are about the same

Been here a couple of times to pick up odds and ends I couldn’t wait to get online, or when I was unsure what I needed. Prices are decent and the selection is really good, plus they seem to have plenty of competent staff on the floor. Although every time I go in there seems to be some complicated return drama underway that suggests maybe something did not go quite right for someone.
But there really is nothing like it in East Cobb for computer/​tech parts and do-​dads.

Long regarded as a technological supply-​haven for us tech-​nerds, Micro Center is really good at helping you get what you may need for nearly all the technology you have. Mobile phones, cameras, tablets, Apples, parts, parts, and more parts. Even toys, games, power supplies, cables for every conceivable orifice, and t-​shirts. Not to mention gadgets. It’s all here. Sometimes the things I’m looking for are not here. (Like a folding, bluetooth keyboard with a carrying case.) The prices are generally good, but sometimes I feel they could be a little more competitive.
Here’s where I have to tell you about one employee I met today named Jason. I had been pointedly waiting around for some help – and waiting for quite some time until I finally flagged someone down and said, «Can I get some help getting some questions answered?» Shortly thereafter, Jason showed up. This fellow really hustled to make sure I got what I needed. He was fast. He was thorough. He put the things I needed in my hands. I wish Jason worked for me.

If you are in to electronics, ever been called a nerd, dork, dweeb, brainiac this is the place. This is your home.

Needed a small adapter cable for a usb3.0 card. Sales person knew exactly what I was describing and took me right there. Fast friendly. Wish you were closer to my home.

Micro Center is a large brick and morter computer and electronics store with two locations in Georgia: Marietta and Duluth. I sometimes wonder how stores like Micro Center and Fry’s stay in business considering the proliferation of online ordering and sales over the past several years, especially when it comes to technology. However, these physical storefronts still serve a purpose as I can attest for this Micro Center in Marietta.
The fan that cooled the GPU on my NVIDIA video card failed, which in turned caused my home desktop computer to display funky colors on the screen. I figured something was wrong with my video card, but I had no idea it had a fan until I popped the card out to look at it. The video card fan was much smaller and ran much quieter than both the CPU and power supply fans in my case. At first, I was able to successfully revive the failed fan by taking it apart and re-​greasing the tiny ball bearings inside. Unfortunately, it was only a temporary fix. Weeks later, I finally needed to get a new video card altogether.
I stopped by Micro Center during my lunch break and immediately went to the video card aisle. I had done a bit of research online as well as browsed Micro Center’s web site (
). Since I don’t play computer games or use any graphics-​intensive software, I only needed a simple card with basic specs. An employee asked if I needed any help and I politely declined. I quickly found a reasonably priced (less than $ 100) ASUS GeForce video card that was compatible with my motherboard. It has worked out great.
I was in and out of the store in less than 20 minutes. There was no line at checkout, which was a breeze.
I first heard about Micro Center through some IT coworkers many years ago. I’ve browsed the selection on and off for a number of years over my lunch break. The store carries a decent selection of computer hardware, software, accessories, and electronics at mostly reasonable prices. I have to admit, in more cases than not, I’ve found better deals for the exact same brand name products online. The only difference is at Micro Center, you can have the product in your hands immediately. Purchasing online, you have to wait for product delivery and possibly pay shipping fees. If time is of the essence, Micro Center is reliable.
On a recent visit, I saw 3D printers for sale. Along with carrying major brands, Micro Center also sells their own in-​house brands.
In 2009, two burglars attempted to break into this store using a sledgehammer. They failed and were caught by the police.

This is a decent store for computer accessories and parts that other stores typically don’t carry how’re you must know exactly what you are looking for and/​or need. Customer service is terrible. I have been shopping at this location for 10+years and I have found one employee helpful (purchasing a tablet for my mother years prior). Today I came in looking to spend $ 400-​$ 500 on a ultra portable laptop. Had the one in mind, took 20 minutes to even be acknowledged. When I finally got someone to get the laptop, he proceeded to tell me it was not a good one and was trying to sell me one that was way over my budget. Too bad for his commission. I went to Walmart, bought the exact same laptop and had the price matched to micro center.

Walked in here on Sunday ¹¹⁄₃₀ and although the place seems pretty huge all of the apple stuff is over to a little side corner which was good because it was easy to find. However, I was unimpressed with the cost somehow I was under the impression that the prices would be better here. The sales lady stated we already are offering it at cost. my thoughts it’s the same price in Best Buy and at the Apple Store. Not sure if I will go here again.

Here is where you go when you need:
— a computer or tablet
— software
— parts to build a computer from scratch
— parts for DIY computer repair
— Apple products
— etc., etc., etc.
This is where I go to buy my computers, computer parts and software.
The prices are very reasonable and it has a killer selection.
I highly recommend.

I don’t know how anyone could give this place a bad review. I grew up going to this place when it was considered the big box store. This place has everything you could possibly need for your computer or audio/​visual equipment. I’m compelled to give this review after buying my new computer this weekend. It was tax-​free weekend and Micro Center was slammed but they didn’t see frantic or rushed. Everyone was smiling and polite and incredibly willing to help. I had to return my first laptop after realizing it lacked some features I needed and they had me in and out in no time. I’ve bought my past 3 computers here and also bought my TV here. Got a great deal every time and always enjoyed my experience. No reason to go anywhere else.

I’m surprised reading these reviews. I went to Micro Center today to buy a laptop and I thought the folks there were very helpful and the prices were very reasonable. When I got home, I realized that the computer I bought wasn’t going to work for me, and they made it super easy to come back and exchange it for something else. Everyone was nice and helpful and polite. I will definitely go back there again.

Had to find a new internal hard dative and heard about this place from a friend. From what i read in the reviews, I wasn’t expecting much. The place really has just about anything you need. And the people were actually very helpful. Several of the workers asked me if I need help. But I was able to find what I needed very quickly. Since there are so much in the store, it can seem a bit overwhelming and confusing, but overall, I had a good experience.

Will never return now that they’ve put up an anti-​gun sign. It’s bad enough with all the hoodlums that work there (I had a manager tell me once he was a felon), but now they have taken a stance that they don’t want money from people who carry a firearm? No thanks.

I had a very frustrating experience at this location.
I came in wanting a cheap charger for my iPhone 5, and I wandered around the sectioned-​off Apple area for 20 minutes looking terribly confused and not one employee even acknowledged me.
I am 18 years old, but I look younger than I am. It felt like the employees did see me as a valuable customer because of my age and because I was just getting one little item.
The service here is terrible, and I will definitely not be returning to this location. Best Buy is much better.

Very disappointing experience every time I come here.
Finding someone to help you is almost impossible, then once you do they either don’t really care to help you. This experience was not any different.
I stood in the RAM section for 10 minutes looking for what I needed until I finally saw a human being. I had to ask him for help and then he was not very helpful until I insisted. He was indifferent and then finally told me he might be able to find what I needed. After being gone for some time, he came back and told me what I needed was at the front.
I went to check out and he found me and shoved a piece of paper in my hand. The piece of paper had the right item on it, so I figured I was fine. I took it to the cashier, paid and came home.
Today, I tried in install the memory and it is the completely wrong memory — not even close. Again, they don’t give a damn — or if there are people that do, I have yet to find them. I’ll be returning the RAM to the Gwinnett store — which is not convenient at all.

In short, Micro Center is tale of two stores.
The retail portion is uproariously funny, with folks who don’t want to help you scattered about, more interested in catching up with each other than helping customers. the cashier line was 15 people deep, too.
But this place saved my crashed hard drive, and in turn, my bacon. Their technicians are some of the most skilled in the city, so if you ever run into a technology problem, this is the place to go. I was able to learn why and how my drive crashed, got the data on an external HD, and I was on my way.
But for some of the commodity stuff, definitely go online and buy it there instead.

Estoy seguro que mucha gente ha comprado alguna vez algun producto en esta tienda de computadoras, personalmente recomiendo este lugar porque algunas veces debes comprar un disco duro o alguna memoria ram y necesitas estar seguro de que modelo y que tan compatible son las marcas. Este lugar siempre ha sido lo mas acertado para mi ya que tienen personal que habla Espanol y que sabe del tema en profundidad. Tambien han implementado ciertas clases que te dan la oportunidad de conocer diversas technologias tales como, HDTV, Wireless Network, Blutooth y otras mas.