Meineke Car Care Center

Took the car in for brakes. Was told I’d need new rotors. Told him his $ 200 for rotors was too high and that I’d do them myself. He argued with me that he couldn’t do that and that it wouldn’t be safe. I pointed and laughed and told him to do it.
For 4 hours, he told my wife 15 more minutes or 30 more minutes. Then he claimed he couldn’t find the part because my car had so many different options and rims and the ones that came in weren’t right. The only one he could find would cost him more than the brake job.
When I told him we’d come get the car and that we’d be there as soon as we could, he asked what as soon as we could meant because he was leaving in 15 minutes and didn’t want to wait around.
I called Chrysler. Based on the VIN number, there’s one part for my model of car. I think he decided to screw with us based on my arguing with him.

Absolutely asinine. No less than four times could they not get the right CV axle delivered, I had it done elsewhere. Badly damaged the Subaru’s frame’s rust coating, and seemed to think that was just all just in their normal days work. A waste of hours at this sloppy and lazy franchise.

I went and paid for an oil change and an inspection. My engine light signal was on before i got there and was still on when i left.
The inspection didn’t indicate that the light was on or why and the people there didn’t even mention it.
I understand that maybe they didn’t see the reason why the the engine light was on but they should have noticed that it was on.

Stay away from this store.
They are the worse customer service I have ever had.
Owner and manager act as they are doing you a favor even though you are paying them to service your car.
If your car breaks down in front of their shop, pay a town truck and go to any other place, you’ll save money, time and frustration.
Do not go to this store, you’ll be cheated and mistreated.

Never take your car to this place the fat guy I t think his name is Sidney is a straight crook. Took my vehicle to meineke because my car was leaking radiator fluid I told the guy the leak was coming from the right side of the car he told me it sounds like a bad water pump, then calls me to tell me I need a thermostat, serpentine belt, radiator flush, and the leak was coming from a hole in the hose I took my car to work the next day and on the way home radiator fluid was coming from the exact same area he looks at it and says you need a water pump. So I ask him why did you replace the hose when you said it was the water pump in the first place. This guy starts getting rude telling me that I told him that I put stop leak in the radiator to stop the leak so it was my fault that he could not tell were the leak was coming from this guy is a flat out liar, I never told this crook I put stop leak in my radiator I will be taking this company to court!!!

I purchased the following deal, #55C5B-​D230B, from Half Off Depot on 8÷31÷13, «$ 30 for 3 Oil Changes, Two Tire Rotations, Check Engine Light & More ($ 200 Value) — Firestone in Kennesaw.
I have several complaints regarding this purchase. The company that I understood to be providing the service, the service center listed on the offer, was Firestone in Kennesaw. When the punch card arrived it was for Meineke Car Care Center in Marietta. Although a considerable distance further than what I had anticipated, I decided to keep the punch card and not try to get a refund at that time. This past weekend, 2÷1÷14, I called Meineke Car Care Center and asked if they had time to do an oil change. The owner replied that he did. Upon arrival, he refused to service my car stating that I needed an appointment to use the punch card. First, I HAD CALLED and asked if he could do an oil change. Second, NOWHERE on the punch card does it state that an appointment is «required». It merely states it is «suggested». I respectfully request a refund of the $ 30 that I paid to Half Off Depot for this substandard, unprofessional, and misrepresented deal. I am sadly disappointed that Half Off Depot would support this slipshod operation.
The disgusting «owner» of the service station couldn’t even make the common courtesy of picking his lazy jaw up off his forearms that he was resting his chin on.
Unprofessional, disgusting, shockingly bad customer service.

Hit or miss with friendly staffers.
One guy told me my wheel was warped (I went in for a flat tire) and quoted me the tire and the wheel. He even went to the alley and demonstrated how my wheel was warped.
On a whim, (I get these sometimes,… whims) I went for a 2^nd opinion and was actually shown that my wheel wasn’t warped when they placed it on a machine.
Stay away from these guys. Not worth the hassle.

I had a bizarre and maddening encounter with manager Michael G. at this Meineke. First, he refused to honor a 50% off coupon downloaded directly from the corporate website, explaining that the quote he’d already given me included a 50% discount. Um, hello — if EVERYONE gets the discount, that’s the regular price and you need to honor the coupon I’m presenting issued by your corporate overlords.
I told him what I was willing to pay (between ²⁄₃ and ¾ his original quoted price) and he scoffed at me a bit rudely, again ignoring the corporate Meineke policy of «Your Price Brakes», which he even had a banner promoting across the outside of the store.
I went back to my car and as I was leaving he seemed to be chasing me down in the parking lot, wagging his finger at me — not sure what sort of games he was playing, but I won’t bother going to Meineke — especially THIS Meineke — ever again.