LA Fitness

Shout out from Los Angeles to Laura Jones spinning instructor, you guys are lucky to have her. She is the best spinning instructor I ever had. Always had a great workout and her class, and her class is a lot of fun. Tuesday and Thursday at 530pm. Check it out you won’t regret it.

I will state the facts about this location,
1. Exercise classes do not start on time about 70 percent of the time. The teachers are always running in 5 to 19 min late, if they show up at all.
2. If you take spin classes it’s about a 50 percent chance it will be cancelled due to audio issues.
3. Home of the front desk shoulder shrug. This will be your response to anything you alert staff to, i.e. No paper towels.
4. Women’s bathrooms are nasty. Always clumps of hair in the sink and at least 3 clogged up.
5. The upper level elliptical machines about 50 percent are out of order without signs. My water bottle fell straight down, the cup holder has no bottom.
6. It is always warm or hot in there never cool.
7. They have pool exercise equipment locked up in a cabinet Why ?
8. This company gives zero f$c@s about improving the facility. Go ahead try to tweet or contact corporate.

I visited LA Fitness from March 26 to March 31^st and I spoke with Demetrius Dwayne Metcalf, a membership salesman at this location. I don’t have many good things to say about this location.
Let me begin with the gym. The good: the gym is very well equipped and has most of what you would want. They lacked a Glut-​Hamstring Machine, Olympic platforms, and power racks, but they did have squat racks. Nevertheless, that’s a matter of personal preference. I can’t think of anything else that is good about this gym, so let me continue with the bad. This gym smells like feet. Seriously. It could be because it’s so hot in there that everyone is sweating and I don’t mean from working out. Another contributing factor is that there isn’t anything to wipe the benches and machines down. I don’t know the last time equipment was cleaned there. It can also get pretty busy.
But that wasn’t enough to spark me to write a review or even disregard the gym entirely. What did spark me was my interaction with Demetrius when I tried to sign up. Let me be clear, I’m only in the area for two months and I made that entirely clear to Demetrius. On my first visit on the 26^th of March, I told him I’m only looking for a two month membership. He told me that in order to use the gym in March, I would have to pay for the entire month of March. I asked if I could return in April to avoid that. He said yes. He showed me a $ 40 per month plan with 0 initiation fee and I would have to pay for the first and last month. $ 80 for the two months I wanted to be there. Perfect right? He assured me I would only have to pay $ 80 if I returned April first and I would be good until the end of May. My girlfriend has a membership with LA fitness, so she gave me a pass to visit this location until April 1^st.
Well on March 28^th, Demetrius called me and said he has a deal that is only good until March 31^st. So I set an appointment to meet with him. He told me for $ 35 a month he can set me up with a plan without an initiation fee. He said I would pay $ 70 for two months and then I would pay another $ 35 in April so that I could use my membership in May. Well that doesn’t make sense to me. I made myself clear that I didn’t need a 3 month membership. I needed a 2 month membership. This time he told me that that was not possible. I would have to pay for 3 months in order to join LA fitness. I asked «So if I pay, 70 or 80 today, I won’t be able to use the gym in May unless I pay an additional $ 35 in April?» He said that is correct.
I made myself clear once more, I only needed a 2 month membership; therefore I should be good if I only paid $ 70, right? Anyone can understand the logic: you pay for 2 months, you get two months. He then accused me of trying to «game the system». He said «spanish speakers come in and try to do that all the time.» I personally found this pretty offensive. I wasn’t trying to game the system. I was just trying to get the two months I would have paid for. I asked to speak to his manager and he said that he is the manager. I don’t know whether to believe this, so someone else will have to do the research for me. He also told me that the offer would only be good until today and that starting April you won’t be able to get any of the local memberships as LA fitness is trying to phase them out. Again, I don’t know whether to believe this either. Demetrius lied to me once already.
In the end, I came to the conclusion that LA fitness wasn’t for me. And probably will never be for me. I walked over to EC Village Fitness and bought a 2 month membership with no pressure and no problem. I will personally never give my money to LA Fitness and I highly suggest that you don’t either. Vote with you wallet.

I just had the worst experience with DEMARIOUS I have ever had at an LA Fitness. It prompted me to call my home state and cancel my membership. He acts like a complete bully and is an incredibly rude person.
This is a heads up to all future members please stay away from DEMARIOUS this gym and spend the money at Lifetime. It’s not worth it to deal with these horrible people who don’t care about anything other than the bottom line and their measly commission. They are all commission based and are such assholes if your not looking to buy a new membership. Remember DEMARIOUS is his name and if your not making him money, customer service is not his game.
Today, while traveling in another state I called LA Fitness to make sure my membership was active and I could work out there. She responded that my membership was in fact active. So I naturally grabbed my workout gear and headed up. When I got there, I was told my membership was not good there. Only in CA. Here we go…
She prompted me that I could pay $ 5 to work out or speak to the «manager». She walks over the «manager» who doesn’t even have the time to get up and actually talk to me. He tells her it’s $ 99 to upgrade and she then she walks over like a parrot and says the same thing. No joke he is literally just sitting with an ops manager from another store, cutting the shit, and is clearly acting like he has no time for me.
I then ask his what I now presume is his trusty assistant Ashley or maybe his booking agent if I can walk the 10 feet over to his desk and actually talk to him vs. him actually treating me like an outsider. She was very pleasant. Unfortunately he was not.
She says sure, I go over and in his thuggish Attitude responds with what’s up. I said I would like to find out if it’s possible for me to see options to work out here and he responds with yeah man it’s $ 99. Gives me no alternates and is completely disengaged with me trying to work out in the gym. I ask if there is anything he can do or try to figure out in the system. Maybe calling La Fitness corporate to see if they can do anything and no he’s like no… then tells me I can’t even upgrade because I have a family plan. Wtf, your telling me LA Fitness would rather me cancel my membership vs. pay them more money each month. This is a bad brand with a horrible name in Atlanta. My first trip into an La Fitness here confirms it.
DEMARIOUS…hopefully from this you will learn that customers are very important to a brand and should always be treated with the utmost respect. Next time, you will try harder to avoid a write up like this. I will also forward this entire Unilocal review to corporate for their review and see if there isn’t anything they can do.

Trainers never show up on time if they even show up! This is the second time no one showed to do the 9am aqua class. Front desk said class was on but after waiting 20 mins half the class left, the others just did laps. Poor service and no one even came in to give us an update. Get your act and classes together LA @Terill if this was ran like a real business you’d be let go, this wouldn’t fly at my job. And why can’t one of those workers hanging around front desk jump in and conduct the class? Poor service, it’s like no one wants to work there and it shows.

Currently my favorite LA Fitness at the moment. The gym isn’t the best but it’s far from the worst. They have all the machines that anyone could need. They’ve never been lacking anything that I thought would be necessary for a workout. My favorite thing to do here is play basketball. It’s not a full size court but it’ll do. I always find pretty good competition and I’m able to work up a pretty nice sweat. I also enjoy swimming in the pool. It’s not heated like the one on Akers Mill, so good luck getting a good pool workout in the winter time. The staff does a pretty good job of making sure that the weighted area is always nice and tidy. There has not been a day that I’ve went and saw weights scattered all over the place. Be careful about the times that you go though. On a few occasions I haven’t been able to secure a treadmill due to be afternoon rush. Pretty decent gym in my opinion.
P. S. The locker room doesn’t smell (that bad)

Absolutely the worst experience I have ever had at a gym. Just THINKING about going here gives me anxiety… I’d rather drive the extra 20 minutes to the Sandy Plains location (where their staff are friendly, the gym is in EXCELLENT condition, and the trainers let you workout in peace). I have given this location multiple chances to redeem itself, and each time I am even more disappointed.
Each time I have been here, I am constantly accosted by their trainers during my ENTIRE 90 MINUTE WORKOUT. I understand it’s their job to gain clientele, but when I politely asked them to stop interrupting my workouts to «chat» or «tell me about their weight loss» or «just show me some neat tricks,» they continued to come back to me more frequently. At one point, one of the trainers kept coming up to me and moving my feet or arms so that they were in «proper position,» I had to politely ask him to leave me alone. You should NEVER touch someone without asking, even if you are trying to help.
I come to the gym to de-​stress from my long workday, and I don’t need to be constantly asked to buy their services. Do yourself a favor and don’t visit this location. There are too many staff working at once, and they treat is as their personal gossip hour. The machines are rusty and unusable half the time.
The prices are reasonable, but only if you find the location that works for you. I got in at their $ 29.99 rate and my husband got the $ 25.00 rate through his work.

The facilities are good but Lifetime Fitness is better. However the price is good. $ 24.99/month.

Hey you get what you pay for. It’s not quite lifetime fitness or The Forum but this la fitness location is pleasant. Newer plenty of equipment above average sanitation. You can get er done here!

Definitely one of the nicer LA fitness gyms I’ve been to.
Parking is a no-​brainer. Big parking lot.
I typically go in the mornings around 5 or 6. Not too crowded. I definitely would avoid going between 5 – 8. Want to you a bench? Good luck. Free weights? Good luck. Squat racks? Good luck. Basically, when I have to work out after work, I know I’ll be limited to using the machines or doing just bodyweight workouts on the mats. Other than that, the equipment machines are pretty nice. I do like how they have more free weights. They have .5 increments (12.5, 22.5).
Their hot tub seems to be out quiet a bit… or maybe I just have bad luck. They do have a pool and basketball court as well. They also have punching bags in their fitness room.

I’ve recently moved to the Marietta area and this is my go-​to LA Fitness location. I’ve been to the one on Roswell Rd, but am more impressed with Terrell Mill’s equipment and size. Little amenities like more space and personal TVs on every treadmill and elliptical are small things but make my workout experience much more enjoyable.
My normal workout time is between 6 and 7 am and it’s not very crowded. I’ve been around 9 and to me, crowds were about the same size. The only time I avoid the gym is that late afternoon, after work super crowd that comes in. Sometimes I do come during this time, and even in the rush, I have never had a problem getting to a machine. I just would rather not have to fight traffic and go to the gym where there’s traffic. But just like another reviewer said, that is to be expected.
I also wanted to comment about the customer service. They’re great here.
I also love how clean this location feels. Even the locker rooms are kept smelling very fresh. Yes, they have cleaning stations for individuals to clean the equipment before and after a workout, but there are several times where I see the staff personally cleaning all of the equipment. It’s nice to know this happens at different times throughout the day. I love the app as well. Being able to track my progress and see all the classes and locations make LA Fitness my favorite gym. I really couldn’t ask for more. Well, maybe a 24 location in the area at some point? I saw on the website that these DO exist, just not anywhere around here. That would be AWESOME!

L.A. Fitness on Terrell mill is nice. Equipment is pretty new. Monday-​Tuesday nights are very packed but other than that the gym is big and well separated. I am pleased with the staff but the front desk receptionist is the reason I am writing this review. Incredibly RUDE AND UNPROFESSIONAL! Every time a member walks in she rolls her eyes and does not greet them. I called about membership prices for a friend and she said she was going to transfer me and hung up after I asked her name which she said was «SALARY» but I’m pretty sure she made that up. Everyone has a hard time going to the gym and by seeing this unpleasant person right when you walk in makes you want to turn right back around and cancel your membership!

I was invited to this gym by a friend who is a member. I will admit that the staff was nice and provide me with a trial membership with no problem. Prior to attending this location, I visited the one on Cobb Parkway, and had determined that I was not a fan of LA fitness. After visiting this location, my view has changed a little. This location has nicer equipment than the location on Cobb. I have been a total of 3 – 4 times and only once had a problem with retrieving a weight that I wanted to use. There is sufficient cardio equipment to include an actual stair stepper. I have been a member of 3 gyms locally and none had stair steppers, so I was impressed by this. Additionally, what makes me like this gym is the sauna! YES YES and YES. I do feel that this is the kind of place you go to be seen and socialize, and work out is the last thing on that list. I may seriously consider joining, simply for the use of the sauna!

I’ve been to a lot of different LA Fitness, not only in GA, but across the country. This is one of the better ones. Mainly due to the fact that it is relatively new.
It’s a pretty good size and there’s plenty of space. Lot’s of weight and carido equipment. And all in good shape. I’ve only noticed there are two free-​weight machines they’re missing other gyms have. All cardio machines have a TV.
They have a decent size swimming pool with about 4 full lanes. Hot tub and sauna are also available. There are 4 racquetball courts in which they hold team and individual tournaments. Full basketball court. They also have a fitness class studio which can be used between classes. Inside are also boxing heavy bags. The spin class room is fairly large with about 50 or so bikes. Schedules for classes can be found on their website.
Also a kid’s daycare, though it’s not available all day.
Depending on when you go, it’s going to be crowded. But that’s for every gym. I find this location starts getting really crowded around 4:30 and doesn’t die down until 9pm. Even at 9pm, there’s still a good amount of people there.
I typically go in the morning when they open at 5am. There’s less people at this time than 9pm, so I rarely have to wait on a piece of equipment.
I have a thing about taking showers in public places, so I’m not going to comment on those facilities. No gym is good enough for me. Thankfully I only live 5 mins down the road. The men’s locker room isn’t bad. I feel comfortable putting my stuff inside without a lock. They have one-​time use combo lockers you can use for small items such as keys, wallets, etc.
Service is ok. I’m not always greeted at the door, but that doesn’t bother me. Some reviews seem to have unrealistic expectations like having someone waiting for members to get off cardio machines to immediately wipe them down. They have paper towels and sanitizer throughout the gym to wipe down machines. Do it yourself.
For $ 35 LA Fitness is a great deal. No contract, lots of different types of classes, and access to gyms all over the country.

I love it here. The only thing I would like changed is that they should put a scale in the women’s locker room.

I agree with the person below, and I’ve experienced this at other LA fitness locations. I mean seriously, your job isn’t THAT hard where you can’t just lift your head up and say «hello.» I work in customer service, and I have to greet each client that comes through the door too along with MUCH more work and I get it done. They need to have secret shoppers. Other than that, the location ins’t too bad, I’d still recc it for the price. The machines upstairs are REALLY gross most of the time, I will say. I’ve been once, saw gatorade (or what appeared to be) and came back 3 days later… still there all over the base of the machine. GROSS!!! Just an example.

Note to the front desk staff: greeting customers is part of your job. I walked in the facility this morning and the manager was engaged in what seemed like a casual conversation with his front desk staff and NOONE greeted the customers. Your company ‘s lifeline is memberships, don’t turn ppl off with bad customer service practices. I’m sure that was in the training.

LOVE Allison’s Zumba class!!! She’s kicks your ASS!!! But I LOVE it!!! ALWAYS sweat it out! Her dance routines are always FUN & that’s why I come to her Zumba classes only!!! Allison, you’re AWESOME!!!

When this location opened I was pretty excited, new and clean. Another added bonus was that the locker room was not carpeted like other locations, so you wouldn’t have to deal with the nasty smell the carpet help to facilitate. Since its opening, the location has rapidly gone down hill. The gym is dirty, the staff is apathetic and the bathrooms are never stocked, though you might be lucky enough to score some watered down soap just to dry your hands off on your shorts, because there are no towels to found. You’re lucky if you can get out of there without a staff infection.

Since this facility is almost brand new, it is in excellent shape with really good equipment. The treadmills are top of the line with individual TV sets on each. The rest of the gym is pretty standard as far as LA Fitness facilities go.
It is a little more crowded than other LA Fitness gyms in the area I have been to, and one complaint is that they run out of hot water in the showers in the mornings. I have only been able to get lukewarm water on several occasions.