Central Penn Waterproofing

On Feb 22, 2016, James, an employee of Central Penn Waterproofing almost ran over 9 school children while they were standing in the driveway waiting for their school bus. James, the driver, began without warning to back his trailer and van into the driveway. He had seen them and three adults standing in the driveway as he approached the house, but he never gave them any warning or asked the adults to move the children out of his way before he began backing into the driveway.
My wife ran to the driver’s door to stop him from hitting anyone. When she talked to him, he showed no concern for the children and was not apologetic.
My wife then called Chuck Carson, the owner of Central Penn Waterproofing to explain the situation. She didn’t get the feeling that he was overly concerned. He did have James call later that afternoon to give her a half-​hearted apology.
Three days later, I decided to call the owner to see what he had done about the situation. Chuck wasn’t thrilled that I called. He yelled several times, and asked what else he could do. I suggested that he send an apology note to my wife and the other moms who were standing at the bus stop. This seemed only to further anger him, and then he hung the phone up on me.
I can’t speak to the quality of Central Penn Waterproofing’s work on basements, but I can say James demonstrated recklessness and carelessness toward children in this instance, and Chuck demonstrated a discouraging lack of concern about his employee’s actions and attitude. This is completely unacceptable behavior.