AT&T

Worst customer service. Avoid this store at all cost. My husband purchased a case for his IPhone. I found the same item on sale online on the A T & T website. When my husband was in the store he mentioned that it was on sale but they denied it. I called and spoke to a representative and was told if we brought the case and receipt back they would give us credit on our American Express. Once we got there they refused to give us credit on the American Express. They said they would give us credit on our phone bill. They gave us no documentation. I didn’t trust them. They had already lied to us two times. So, we returned the case. The rep that told us she would not give us a credit on our American Express didn’t bother to get up out of her seat to do it. She was too busy chit chatting with other reps. She had another rep to come over and complete the transaction. So rude! I have ordered another case from the A T & T store online and I will pick it up at another A T & T retail store today. What a hassle! Obviously, this store places no importance on customer service. Previously, I purchased my IPhone 6 at this store. I will never go there again!!!