Global Response Corp

From a customer perspective, this answering service left me wanting. First, their operators sound like operators: very stilted, scripted and hurried. Second, they’re not even good at being mere operators taking mindless messages. Most of them don’t adhere to the script – apparently they just can’t be bothered to read it. I lost many clients due to their sloppiness, hurriedness and/​or laziness. In fairness, they do have a few good people answering phones, but only a few. I also don’t like their message formats for both texts and emails. They look jumbled and confusing. And they don’t provide daily message summaries or email invoices. You have to «pull» information from their web portal. Like you have time. Trust me, there are better services out there.

Not bad! This call center handles a variety of accounts, and the pay is pretty decent. If you are a moderately competent individual and there’s availability, you are likely to get hired. HR is only open until 4pm on weekdays and closes for lunch hours, and you do need to apply in person, but the interview process is quick and painless. They really bulk up on personnel for the holidays, usually beginning in August or September.