Oceanside Cabinets

My recent experience with this company was wonderful. I am a nurse I work nights and my husband works as an accountant so Matt was more than happy to make an appointment at his store that fit our opposing schedules. Upon the first appointment he was very up front about the ordering process and what was required for us to begin it. His knowledge of the industry was beyond what I could have asked for since we have never done any large projects like this before. I am beyond elated with my new kitchen! I can’t wait to redo the bathrooms so I can use this company again!

Do not use this company! Awful customer service. Can’t be bothered to return a phone call when we want to give him business! Then against our better judgement we decide to go ahead and use him, he measures for cabinets and then we find out weeks later he never ordered them! He never called us to follow up and when we got upset told us he didn’t want to order the cabinets anymore! I don’t know how this guy stays in business.
STAY AWAY!

I needed some cabinets for a house I just bought and was interested in a specific brand. That brands website listed Oceanside Cabinets as a dealer for them, so I drove over to Hawkes St. in Marblehead. It was pouring outside and I was unable to locate the store right away, so I called to double check I was in the right place. When the guy answered the phone I asked where they were located, he told me the address (which was right where I was more or less), so I asked if it was by the new construction going on at the beginning of Hawkes. He replied ‘no’. Nothing else to add. He then asked me if I was making a delivery. I said ‘No, I am looking to get a price for kitchen cabinets’. He replied, «Well, that isn’t possible. I’m not at the store right now’. I inquired if he was the only employee and he respond that he’s ‘the cook, waiter, and bus boy’. I said thanks and maybe I’ll try again another time, and I hung up. There won’t be another time. Get your act together, Oceanside Cabinets.