Thank you, THANKYOU Jim for saving me from having to buy new lenses! My husband & I just moved to Marble Falls and somehow over the past several months my extremely expensive 1 ½ year old trifocal prism lenses had become so hazy from scratches that I was afraid I was going to have replace them. When I Googled optical businesses and read a positive review about Precision Optical on Unilocal,I gave them a call at 4:30 on a Friday afternoon. Jim said he had a 10 – 15 minute procedure that might or might not work and that he’d wait for me to get there if I wanted to try it. Thankfully my lenses had the protective anti-glare coating and that is what was scratched so his treatment was able to remove all of the haziness. Jim not only saved me a lot of money, he saved me from having to be without my glasses for the week to ten days it would take to have new lenses made by the only company in NY that makes them. Again, THANKYOU! We will definitely be returning when anyone in our family needs new glasses!
Patsy K.
Classificação do local: 5 Austin, TX
I was blown away by the service provided to me here. I had some broken glasses that I had purchased elsewhere, not even from this business, and the place I originally bought them from refused to fix them. I took them hear hoping to get new frames and have them replace the lenses but was AMAZED that the gentleman(I wish I could remember his name!) OFFERED to take my broken ones and fix them best he could so I could save some money and keep my original frames, which I happened to like had they not broken! I will NEVER get classes from anywhere except this Precision Optical, even though I live in Austin and not Marble Falls. The exceptional service and professionalism I received cannot be topped and is more than worth the time and drive to keep my business with them!!!