Mike’s Floorcoverings

Mike’s Floorcovering installed my new tile and carpet floors. The floors look nice but yo say I was disappointed with the service would be a huge understatement. This is our weekend home and the sales woman knew we only came in on weekends. On the last day that they were working she knew I would not be arriving until after 6pm on Friday. We showed up to our house with both toilets disconnected. One in the shower and one outside under the carport. Had I’d known that it was not their policy to reinstall the toilets after they’d removed them, I would have made arrangements to have a plumber come on that Friday afternoon. Instead, I was not advised of this policy so showing up for a girls weekend with no toilets was very bad. The sales gave me the name of a 24 hour plumber which we now had to pay after hour rates for. Upon entering the house we discovered that not only the toilets were not reinstalled, none of the doors had been rehung, there was grout splattered on all the baseboards and one HUGE gash cut into one of the baseboards. The sales woman insisted that her guys did not leave my house this way. HA. Well who did. Needless to say, they never made good or came back to clean it fix anything. They didn’t even ever bring the carpet runner I paid for. Simply put. DO NOT USE THIS COMPANY!!!

We had a wonderful experience with Mike’s Floorcoverings. Tracy, our salesperson, was very knowledgeable and more than willing to spend time with us making selections and attending to details. Installation was excellent! Highly recommend them.

very unhappy with the work they did regrouting my floors. Thier sales person came out after they completed the work and agreed that the job was completed poorly and they would send the crew out again to re-​grout the floor. After I inspected the work, I told them it was better but there were still several areas that were very sloppy. I asked for a second meeting at my home with the owner and the sales person stated the owner would call me and he never did. I called a second time and sent a letter and the owner never responded and never agreed to come out to look at the work his employees did. They just took my money and refused to fix thier issues and ignored my request to at least come look at the problems and never responded to my letter. Sloppy work and BAD customer service…