Lice Happens

I don’t even know what to say! Got the dreaded letter from school along with the dreaded lice. First I tried an at home treatment on my very hyper 5 year old. Even with a straight jacket I couldn’t have got him to sit for that long. Grossed out, disgusted and in a panic I had my parents call Lice Happens. My mom got Peter on the phone. He seemed well educated and available ASAP to do the treatment. I have to be honest, my mom said he was really nice, I was thinking … Who is coming to my house. And had several crazy thoughts. I was now panicked, disgusted, frustrated and worried.
Well, Peter arrived just as he said he would and was the nicest, most normal person you could ever meet. He took time with me and my son. What patience to deal with a 5 year old. Even guided my worried friends. I can’t say enough about how confident I feel after having them here. I recommended them to my friends, school and bought extra products. He told me very innocently they focus on service more than anything. And that is the truth. I hate to say there is a positive experience with head lice, but with lice happens It was. They were so non judge mental and caring I forgot why he was even there!

I thought my daughter and I had lice. I called, spoke with Audrey, who was very professional and calming. She asked me a short list of questions. Her assumption was that we didn’t have lice and didn’t want to charge us a fee for coming out if that were the case. She told me to take a picture, email it and would review it. Shortly later, she responded confirming that it was not lice.
Another company in the area wanted to charge me a fee to be checked and upon positively ID’ing the nits/​lice require treatment there of an astronomical fee.
It’s nice to have someone not trying to rob you and overall care about a client! If (fingers crossed not to) we ever have lice, I would definitely call this company and use their services and recommend them to others!
Thanks for the time, compassion and expertise!

My daughter got lice and we decided to call Lice Happens for help. This was the best decision we could have made to handle the lice situation and worth every penny! Our daughter was very nervous about having someone else besides Mommy doing her hair. Peter was our lice professional and he was excellent with our daughter and family. He was very informative and cleared up many misconceptions about lice. He even taught us how to care for the situation to prevent it from the future. Our daughter is lice free and feels good about herself. That is all due to the professionalism of Peter and Lice Happens. We absolutely recommend this company and as my daughter said today if this happens again she wants us to call Peter. She even repeated their slogan «no shame no blame». Which definitely makes a kid feel good about themselves. Thank you for helping us!

This past weekend The Great Lice Crisis hit our household. Four of our five kids had lice in varying stages, and we were quickly overwhelmed, both logistically and emotionally. One quick call to Lice Happens of Maplewood, and I felt a million times calmer! Peter and Audrey drove down to our home during a snowstorm (!), and stayed, checking and combing and treating until every single person in our household was lice-​free. They showed us how to check, explained the follow-​up protocols in detail, and even wrote up detailed instructions for my step-​kids’ mom. Peter and Audrey put everyone at ease, they explained everything in detail, and they were well worth the cost! I recommend Lice Happens to anyone facing this icky crisis!

My daughter got lice from school. I googled around and found lice happens. I spoke with Audrey, who is so very professional. She explained to me how their service works and when I said I would speak with my husband and call back she was not pushy in trying to get me to make an appointment right there and then. I spoke with my husband and I get called back and Audrey came to my home within a few hours and she treated my four-​year-​old daughter. She is very down-​to-​earth, very easy to speak to and great with children. my daughter sat for close to two hours and let her do what she needed to do to get rid of the lice. She went over everything with me and made sure I was comfortable in checking my daughters hair before she left. I recommend Audrey and lice happens. Having her come to my home made me feel much better knowing my daughter was free of lice!

My wife found that my daughter had lice that she got from school… She made a call and found Lice Happens.
They were able to come that day and gave a thorough treatment to my daughter. She was lice free after the extensive treatment.
The technician Kevin was very professional and thorough in his explanations and teaching us what to look for and how to continue checking. Overall we were VERY impressed and happy with the service and if GOD FORBID we ever had to call upon them again … I would not hesitate to use them.. I highly recommend this quick and professional service

I’m honored to be the first review posted here for the Maplewood location. Lice Happens was the best thing to ever happen to us! On Tuesday we found out my daughter had lice, this was our first experience and I was in shock. I frantically did some searches and realized I was in way over my head and decided to go with a service for treatment. I knew it was going to be expensive but figured it would be worth it. I was 100% correct, best money spent in a long time!
I called that morning and was able to get an afternoon appointment for so someone to come over. Peter was my savior and he was on time, professional, and very informative. He taught me all I needed to know about lice and what I needed to do to prevent this from happening again. I felt very empowered after it was all over and the shame and guilt were gone. I want to thank Peter again for the amazing job he did on me and my daughter. We are lice free, smarter and happier after our treatment!