We were having a septic problem — tank was in alarm over the weekend. On Monday, I tried about eight different local firms. Most never called me back. The ones I talked to were booked out for days or weeks. Stuth Company had a committed job so they really couldn’t spend a lot of time on my issue, but they were kind enough to come out the same day to take a quick look. For this particular problem, it was a quick fix so they addressed it right on the spot. I was happy that Stuth has a person working the front-office and scheduling. They returned my calls and set expectations. I was happy that they were able to be creative in scheduling to get problem solved. I don’t expect that can be the norm for Stuth or any area septic business — everyone’s got an emergency and there aren’t that many companies that provide the service. I was pleased though — Stuth is a reputable and service oriented company.
Ken C.
Classificação do local: 1 Ravensdale, WA
Hired Stuth to do a Operations and Maintenance inspection on a home for sale. They were very proud of the 300 years of combined experience they brought to the business. An as built drawing from the county was provided to them and the O&M Report ordered. After several visits to the site they could not locate the tank. They got specific guidance and had a map! On one visit the Stuth man smirked«good luck» and drove away. A friend dug up the tank in no time and Stuth did the the report. They charged $ 250 additional for not digging up the tank and held up the closing of the property. The owner said«pay up or get someone else, we’ll rip up the report». The Realtor stepped in and paid the extra being embarrassed that Stuth was one of the companies recommended. They clearly have too much business to care about such a small deal even though their web site says«no project is too big or too small!».
Wayne S.
Classificação do local: 5 Renton, WA
Stuth completed a Septic redesign for us and did it ON-TIME and ON-BUDGET! They were very helpful with the design submittable process and even though they were not the least expensive, they made sure the job was done correctly and professionally… making them the right choice every time! I recommend STUTH for all of your septic system needs!