Elephant Car Wash

I drove here from Texas. My car was nasty and they cleaned it right up. I thought all the bugs would never come off, but It looks great. I was also able to get a coupon from their website so I saved some money too. I’ll go back here.

Pleasant staff, fast and thorough job done and good clean for the car. My only complaint, a little pricey. Only one vacuum for cars. Of course I am here and behind several mini Vans with kids. They should have at least two if not three.

Fast, efficient, and friendly.

Don’t leave your car there! Their inexperienced «tech» crossed battery cables and fried my battery. When I went to pick up my truck, it was dead and needed a jump. The worker tried to tell me my battery was old. What a crock. My battery tested good when I dropped it off and was dead when I picked it up. I tried to contact management but they won’t respond. I normally don’t go for the negative, but no response from management — that’s just a zero in customer service.

My husband had them wash his car 2 Times and it still wasn’t clean. The employee told him it wasn’t a detail shop. He just wanted the dirt washed off the exterior. Terrible service and terrible customer service. I hope this isn’t typical but we won’t be back to find out.

**WARNING** **RIPOFF ALERT***
My girlfriend and I went to this place for the first time to get her car washed a couple weeks ago. She paid about $ 20 for the full service wash. After about 45 minutes, they handed us the keys to what we were expecting to be a spotless, shining car. WRONG! My 90 year old grandma could do a better job at washing a car. There were water spots all over the entire car that made it look like it hadn’t even been washed. So much for «hand dry.» The interior of the windshield had streaks all over it from a terrible windex job. Overall, just a horrible value for $ 20.
Against all logic, reason, and judgement, I decided to give them a second chance today. I took my car for the midweek special, which includes the GOLD package. I was hoping that with the gold package, they might take some extra care. DOUBLE WRONG!!! This time I waited over an hour, watching several cars that came in AFTER me have their cars completed long before mine. When they finally finished there was still BIRD SH** on the roof of my car! Yes, two heaping piles of BIRD SH**. What a joke! I can’t believe they charged me $ 26 and couldn’t even wipe the bird sh** off the roof of my car. Did you think I wasn’t going to notice? Even harder to believe, they charge over $ 36 for the same service without the coupon! I was so upset, I couldn’t even stomach complaining about it to the incompetent kids they have working there. I just drove home and finished the job myself.
This is one of the worst run businesses I have ever encountered in my life. The manager should be fired 10 times over. DO NOT GIVE YOUR MONEY TO THESE PEOPLE.
/​end rant

Wow! My car looked like new!
This was my first time using Elephant Car Wash & Express Lube in Maple Valley. I brought my very dirty car in for a much needed wash, vacuum and tire detail. I printed a coupon from the web, thinking my wash would be $ 13. Wrong! I received $ 12 off my Gold Level Wash, leaving me to pay $ 23.86. I was not prepared to pay that, but my car has not had attention for a very long time.
A half hour later they presented me with a NEW car! It looked awesome! Worth every dollar! I have a smaller hatchback, used it to haul alfalfa, straw stuck to the back end of the interior.
It was spotless! I am so happy with the end result. The staff was very friendly, hard working and detail orientated.
I am now the proud owner of a very clean, like NEW vehicle with182,000 miles! I wondered why I had not done this earlier.
Thank you to all the people at Elephant Car Wash & Express Lube! I WILL be back.
I was so happy I added a $ 5 tip!

I visit this location every 2 – 3 weeks, they do a fantastic job on my car! I get the coupon off of my safeway reciepts, so my Gold wash is only $ 21.00-instead of $ 30.00. They always ask me to check my car to make sure it’s perfect! They do a great job and eveyone there is very friendly!

Oil filter either fell off or was never installed. Drove about 600 feet before engine and oil light went on. Pulled over, checked under the hood, no filter. What a mess. They came over with a new filter and more oil. Drove back to shop. They tried to clean up the mess. Drove the next week with an extingwisher in the back seat. Complained to corp. office. No refund, no formal apoligy. Used to be a good shop. Now just grumpy folks and bad service.

If I could, I would give this place ZERO stars. Vehicle was taken in for routine car wash and oil change. Instead drivers side door was almost completely ripped off. Staff was not very professional. I would not recommend this place.

For a pretty busy place, not all of the employees are too friendly.
I got the gold package wash and not all of the perks included in the package were done on my vehicle. The only friendly employee was the cashier, but for the most part the other employees were not very talkative at all. For a $ 30 wash, my car was not clean to my liking and I would say they barely touched the inside of the car, even though that was supposed to be included in the package. Next time, I would skip this place and go find another car wash.

I use them for my oil changes because they are thorough, efficient and have never had a problem with them. They use Mighty Auto Parts which is all I will use and you can sign up for email discounts which is a nice feature.