US Post Office

Awful. Disorganized, discourteous, ridiculously slow employees and services. This is the type of organization that gives government services a bad name. Additionally, its website is as useless as its employees.

Absolutely terrible custimer service in every aspect. My package was scheduled to be delivered on Friday but was delayed until Saturday, next the package was shipped to the wrong address. Went to the post office at noon to find out from an extremely rude female employee that I could come back later when the drivers returned to pick up my package, she took my phone number but only after I requested no less than 5 times that she do so, but of course low and behold I never received a call back. I called them back at 4 pm and was told that none of the packages had been sorted so mine was nowhere to be found, but on the bright side I was told by John during this phone call that my $ 500 package was not going to be lost anymore on Monday than it is today. If you value your possessions and want them to get to where they are going safely and on time use anyone else other than the morons at the maple grove mn post office.

This is the worst post office I have ever had the displeasure of using. The employees are lazy and slow and completely unconcerned about your post office needs. I have a lot of post office needs, for I am an Etsy artist and I require a reputable establishment to ship my creations weekly. I’ve had many orders held up due to the failures of the staff that have misplaced them or possibly delayed the shipping on purpose because I have a very strong personality and have complained in person to them.
I will use UPS or FedEx for all my shipping needs now and forever. This place represents everything that is wrong with America. I used to think the DMV was the worst circle of hell, but the Maple Grove post office has taken its place.
Get rid of the vile, cynical staff and give the jobs to people who will actually work hard for the competitive, generous pay that post office workers receive!
More than once letters and checks have failed to be delivered on time and if I address this ongoing problem, I am brushed aside and treated like a pest. If only I could choose who delivered my mail, but I have no choice and I am forced to continue this vicious cycle of mail abuse.

fast service!!!

My husband spotted a mail truck and said there must be a post office around and I told said it was probably a lone truck delivering mail to the businesses in the Arbor Lakes area. Sure enough, there was a fleet of trucks parked and there was a post office.
Nice enough post office with a nice enough gentleman checking me out.
Prices a little shocked at which doesn’t reflect anything negative about the place. Its just how the USPS prices their stuff. I thought the «Forever» stamp price was supposed to be priced forever. Apparently not. Its now .46 compared to .41 back in 2007. Shows you how much I buy stamps.
I needed to mail a package that weighed a little over 2 lb. He tried to get me to do overnight for $ 40.00– umm. no thanks! The package is no hurry to get there. I told him the cheapest way possible which = Parcel Post. It was still almost $ 9.00. He said if it came back there would be yet another extra charge.
A tad baffled because the lady in front of me had a package in a box and hers was $ 6.00 Parcel Post or Priority. Her check out guy said it was the same price either way. I wasn’t trying to eaves drop, but I just thought mine would have been cheaper. It must go by zone. Hers maybe wasn’t going that far.
Luckily there was no line and the gentleman helping me was very nice.
Place was well stocked with shipping supplies and clean.
Great and convenient location if you need to mail something by the Arbor Lakes area.