Tires Plus

I have been coming here for years but I am not coming back. I just watched a guy hammer on my truck in the parking lot and then roast my tires around the corner. And the reason I was there in the first place was because they screwed up my alignment.

I have been coming here for about 10 years and I absolutely love it. I wouldn’t want to bring my truck anywhere else. If they tell me I have to bring it to the dealership or somewhere else (if they don’t do that type of work). Let’s just say, I pout a little. :-) They explain everything extremely well and make sure you understand what they are taking about.

Dan from tires plus gets a solid 10!!! Thank you brother amazing service!!! We won’t go anywhere else!!!

Still the best place in the suburbs to get your car done! Trustworthy staff and hassle free every time !

First and last time here. I dropped my car off in the morning while I went to work, because one of my tires had been slowly leaking air for a couple days and I wanted to see if they could repair it. Turns out I had a screw in my side wall so it had to be replaced. I said they could replace my tire. When I picked up my car later that day The customer services guy seemed rushed to get me out the door. After I left I got a whopping 3 block and my low tire light came on, so I turned around and went by. I parked right at the front door and went in to get help, the employee looked at me and went back to talking with a coworker without saying a word to me. Finally someone came to see what I needed and by then my tire was so low the rim of the tire was on the ground! A half our later they brought my car out and said it was good to go and gave me my key back. I had to ask what happened, turns our they didn’t tighten the stem valve. REAL SAFE! I asked them if the tired had been damaged and the guy said «oh I don’t know, we’d had to take the tire off to find out». Customer service is horrible and I feel their mechanics are inexperienced.

I had a slow leak in a tire, but instead of just patching it these guys tired to tell me I REQUIRED FOUR NEW TIRES FOR $ 1500. I could maybe see TWO tires, Four doesnt make sense. Since I drive a Cadillac they thought they could hose me. Nope. I went to Discount Tire and they fixed the leak for free and six weeks water my tires are all great. Not impressed tires plus. Dishonest.

We’ve gone to Tires Plus regularly over the last few years. We’ve bought tires and had service done to our cars. I drive a 6 – 4 Impala with front and back, side to side… but, that’s immaterial for this review.
Overall, I have been happy with the service and the integrity of this shop. I’m not taken advantage of here and neither is my wife (so many of these places try to prey on young, smokin’ hot women).
My one gripe with this garage is that I recently got a 20 minute oil change that lasted nearly an hour and a half. They comped the oil change, but I was still disappointed in their performance. We’ve been back since and everything seems to be fixed now.