Durbins

I love Durbin’s mostly for the outdoor patio, and the bar area is also unique where it opens up to the patio as well. I came here the first day it opened, waited 2 hours they lost my order and we ended up leaving and didn’t come back for almost three months. Since then the service has improved a little. However, I ordered food to go not to long ago, I ordered the mostaccioli, they gave me cold noodles and hardly any sauce and no cheese. My husbands burger was burnt to the crisp. It is a hit or a miss when it comes to their food quality. Other then that there isn’t may places in Manteno to go to dinner.

Dear Durbin’s, congratulations! Your restaurant achieved the slowest service I have ever experienced in my 40 years on this earth last Saturday night! It took well over an hour — after ordering — to get some simple sandwiches, we saw the waitress exactly three times in the 2 full hours we ended up being there, so drinks were always empty. I get it if you were busy, but it was early (5pm) and you weren’t busy. Here’s the worst part– you brought the food for the kids under age 6 (not my kids) nearly 10 minutes AFTER the rest of the food came out. For any parents out there with little ones, you know how unacceptably bad that is. Other problems included not breaking big bills (expecting a 25% tip), sending other servers to the table to avoid having to deal with the service issues, burned food, and many dropped glasses. Great building, just OK food (½ lb burgers were overdone resulting in a «where’s the beef moment» and the french fries are of the frozen variety), and seriously, my family and my extended family will never be back. Ever. We all left in shock. Why is this location SO different from my last visit to your location in Tinley?

My family loves this Durbin’s. We have been here twice and both times the food and service was really good. Their ribs are excellent! My kids love their pizza. Prices are very reasonable too. We will return for sure.

Clean & Neat. My Baked French Onion Soup was Outstanding, a little salty, but great flavor. Wife ordered ½ Sandwich, Soup of the Day, came out just warm. She didn’t get the side of Cole Slaw that came with it. I ordered the Chicken Alexander, Sliced Chicken Breast sautéed in White Wine Sauce and a side of Pasta. Came out Chicken Breast in Alfredo Sauce atop about 1 lb. of Pasta. I must say, it was good, but I only ate a small portion of the Pasta, and all the Chicken. I had 3 Diet Soda’s, and she had 2. My Salad was Fresh and the Ranch Dressing was very tasty.
I didn’t notice that the waitress did not charge us for our drinks until we got home. Pricing was good. The Young Waitress was attentive as she could be having the whole place to take care of when we arrived at 4pm New Years Day. She was very pleasant and received my normal 20% Tip. We will go again, but will double check what we order.
We recommend this Establishment 100%. We usually visit our Durbin’s here in Tinley Park, but wanted to try Manteno’s.
Kenneth A.

The food at Durban’s is really good. Bridgette is a fabulous hostess who not only will seat you, but she also is honest about recommendations and takes the time to find out what you are actually hungry for.
The Ruben was fantastic. The kraut was sweet and sharp, the corned beef was finely shaven with a nice amount and the cheese and rye was very good.
The steak was outstanding. My wife ordered medium (I know) but it was cooked and spiced really well and was very juicy. A really good steak.
The crusted garlic talapia was also really well done.
Overall, I would give the food five stars.
The down side was the timing. We waited for an hour for the food. That was unacceptable.
If you have time to have drinks and wait, great place.

Great pizza! Great staff! Comfy dining and fun back bar with frequent bands. Huge door opens to back patio. Food is delicious but I can’t stop myself from ordering the pizza. Holly and staff are so accommodating! Great get together spot after work. A great centralized location here in Manteno IL.

I stopped for lunch and had a ½ sandwich and soup. The food was very good, the service was timely and my server was very attentive and polite. I will be back

Food has been okay on the two occasions we’ve stopped in. Service has never been very good, though. We’ve had long waits to order, long waits for food without being checked on, long waits for the check… just never a great experience.

A splendid Manteno atmosphere. Great food, great beer, & friendly staff. One of my favorite places to go now.

Worst service I’ve ever had. No one knows what they’re doing, including management. The quality of food is terrible! Tastes nothing like the other Durbins’ food. You seriously could go to Walmart and cook something up that tastes better.
Gave the half off pizza Monday a try. Ordered it well done. Came home with the pizza (without checking it first, my mistake!) and it was more undercooked than any pizza I’ve ever had in my life. Completely white. They use the same amount of sauce on a small or jumbo so the bigger the pizza, you’re pretty much getting cheese and dough. They did replace the pizza after I called, so that was nice. Also ordered mozz sticks, undercooked as well. How can you f up mozzarella sticks?!?
Needless to say, the Manteno Durbins is nothing compared to their other locations. Very disappointing.

HORRIBLE! and that;s being nice… servers need an education on how to be a server… we were greated by the rudest server! she was actually upset that she had to seat us. we didn’t want to sit outside. my 12yr old daughter actually felt bad and kept saying. I guess we could sit outside! then we ordered the Calamari as an appetizer… it tasted like it was frozen. and the portion size was that of a kids meal and not an appetizer. no marinara sauce either! I ordered the filet Mignon with a salad… the waiteress forgot my salad. she never came back to the table after she gave us our appetizer!!! HORRIBLE…then when she brought us our meal I reminded her…(actually we were looking for someone to tell that they forgot the salad. but no one could be found at all!) food was ok… I agree with one writer here. go to walmart you will get a better meal!

Too slow of service… and we ordered take-​out. 30 minute wait with an additional 30 minutes while waiting at the restaurant (1 hour total).
The new renovations, marketing, and menu were highly appealing. This is no surprise seeing how many people & families were dining in. Unfortunately, the general consensus from others was the same, including their staff. Slow service is hurting what can be a great local restaurant for Manteno and surrounding communities. Too bad…

Well what else can I say. Read the rest of the reviews. I tried them twice and the service is awful. Food is just fair at best. This is a very nice building and well appointed. It’s too bad it falls short. Manteno could use a place like this but I can’t recommend them.

Great pizza but the service is horrible! We ordered take out many times only to have either wrong orders delivered or absent items. When we called back to get the item we were put on hold for 45 minutes. It’s ridiculous! They wouldn’t refund or compensate after royally screwing up an order. Despite the tasty pizza… I’ll never go back there again! Call Silvanos for you pizza needs!!!

We visited on a Sunday evening for the first time for Pizza. We tried the thin crust and the regular crusts on 2 different pies. Both pizzas were good and the sauce was very tasty. We had attentive service and the waitress never let our glasses get empty.
We will return and are looking forward to trying other things on the menu.

We waited 20 minutes and got nothing. No drinks, no server, not even an acknowledgment. 2 servers REPEATEDLY walked past us and acted like we weren’t even there. The servers are obviously not trained AT ALL.
It’s not like they were busy, either. We came on a Monday and the restaurant was MAYBE half full. MAYBE.
There were 3 other tables full of people that were ignored just like we were. One left just before we did.
On our way out the hostess asked us «did anyone help you?» And her response to my disgruntled «no» was «oh, I’m sorry».
Really? Do you think I was helped if I’m walking out angrily and returning the menus to you?
Sigh. I won’t be back.

We visited this place for the first time without reading the Unilocal reviews first. We wish we’d seen the poor reviews that were written about it because based on our experience there today those seem valid. Ever get that weird feeling when you walk into a place? It felt like we were unexpected guests walking into someone’s home, or as if we walked in on them when they weren’t open yet. Just weird.
The bread and butter brought to our table was good with our chicken noodle soup, aside from the butter being served straight out of a fridge and brick-​stiff and cold so the roll went without butter. The chicken noodle soup was tasty.
My Order:
I ordered the «½ Sandwich and Soup»…which in most establishments means they will be brought out together as a complete course. The sandwich and soup flavors have a tendency to compliment one another. My soup was brought out with my boyfriend’s soup that came with his Pork Chop meal. Not a major tick against them, but just odd because I didn’t think my half sandwich should be served on it’s own. I ordered the corn beef sandwich and chicken soup. When I picked up the sandwich it felt like there was no bottom piece of bread. I turned the sandwich over to see that the bread had completely soaked-​through to mush. The corn beef was ok as far as texture and a hint of pickling flavor… but no salt. Corn beef should taste like it was saturated in brine (which is salt) and this just tasted like it’d been shaved off a deli loaf. I rate that itself a ²⁄₁₀ stars. The sandwich came with crinkle-​cut fries, a quarter of a pickle, and coleslaw. I could have done without the crinkle-​cut fries (something you’d make from a bag of frozen fries) and the coleslaw tasted like it was mostly yogurt with wilted veggies slathered in it. Awful. Far too runny.
Boyfriend’s Order:
Maybe he got the salt that I should have gotten in my corn beef.
The pork chop meal was just a few cents shy of $ 18.00 and although he commented that it was cooked correctly and seasoned well, the major factor was it tasted like it had been marinated in a salt bath. I sampled it and agreed. He says: «I would have rather licked a salt lick brick they give to horses, because then at least I would have known what I was getting myself into.»
Interestingly, they have several mid to high-​priced steak, chop, and fish menu items. Just goes to prove that the price tag doesn’t necessarily mean the flavor profile will be appropriate. We will not be giving this place a second try.
PS: When we first got to the table they served a small bowl of six, sugared donut holes. Looking back, those were more a preemptive apology for what we were about to eat.

Durbin’s. Well, I have visited four times in the short period of time that the establishment has been open… The food has been pretty mediocre AT BEST and it is super inconsistent. The first night we ate out here I got the ribs. The next time my coworker got the same ribs that I had the previous visit and they looked half the size of the ribs that I had had. Also the dinner «salads» are super inconsistent. Once I just got lettuce with a «side» of dressing that was basically a soup cup with salad dressing in it and the next time I had a dinner salad it had lettuce, cucumbers, and onions on it as well. On a different visit I had ordered the BBQ Chicken Salad for dinner. It came with the dressing already on it — and oh boy was there dressing on that salad! There was so much I could barely eat any of it. Would you like some salad with your dressing? Haha! My boyfriend has ordered the Surf and Turf on two different occasions. He likes his steak medium-​rare and it came back well done, so the second time he ordered rare and it came back medium-​well. The steak still had great flavor regardless, but he was not getting what he asked for. The lobster was overcooked the first time and much better the second go around. I wouldn’t recommend getting anything deep fried because it usually comes out soggy and just soaked in grease. Although, I did like the potato skins that comes with the sampler platter. I also have had a takeout Buffalo Chicken pizza which wasn’t half bad. The thing that really aggravates me here is that the service is terrible, which is completely a management issue — the staff has clearly not been trained properly. The service is just terrible, really.
I started this review a couple weeks ago and forgot to finish. I again went to Durbin’s this past Sunday night for dinner with friends. I decided to try a sandwich this time so I went for the Buffalo Chicken Sandwich. It ended up being pretty good! I was pleasantly surprised. Also, the server was very attentive and accommodating and didn’t let my water glass get empty. I see signs of improvement and I will return to this place again and again because my roommates like it and it’s a good atmosphere to have dinner and drinks in Manteno as there aren’t many places in the immediate area that offer a bar scene and dinner.

Anything you buy here you could buy frozen at Walmart and make your on your own. The poor servers don’t seem like they were trained well, but are doing their best and are genuinely very courteous. Poorly managed from a business standpoint. Beautiful décor and structure but amateur ownership and food. I have not heard anything good about this from anyone else. Such a shame, we all wanted it to do well.

*SIGH* Last week ordered Durbins Pizza delivery. They forgot a salad. Today we ordered two beef sandwich meals and they forgot the cole slaw. We ordered a large BBQ chicken pizza with extra BBQ sauce. We got a large Buffalo Pizza with,…extra BBQ sauce. Wow. So called them back but by the time we got our replacement pizza everyone had eaten something else. Two deliveries and three mistakes. We paid 50 bucks to have everyone get really upset and eat leftovers. Good pizza but if we dont get what we paid for, this violates the most basic reason for eating out. I can bake my own most exellent bbq pizza at home. And pizza hut makes a pretty good version. Next time I think my family will try that one instead. We will try just one more time and see if we get what we ordered. So far we have gotten correct orders one time out of three. I think if we have another experience where we are missing food, we will part ways.
Update: It is 10:55 and we just got our correct pizza. It is cold and dry and without the extra BBQ sauce that we paid for. I highly reccomend you avoid the BBQ chicken pizza, as it is not at all good. The BBQ sauce is open pit or some equally cheap, bad sauce in tge Kansas City style. To the purchasing food and beverage manager: you are in ChiTown now and that means three little words: «SWEET BABY RAYS» …You aren’t in Kansas anymore little toto!