Stadium Dental Group and Orthodontics

I lost a filling and had broke the top of the tooth. They took an x-​ray and said I needed a root canal and crown. He was banging on my tooth so hard wanting to know if it was sensitive that I thought he was going to break it. He told me among other things that I had bone loss. After I left the dentist office he called and said he and the other dentists agree that I needed an extraction and an implant at the cost of 5 to 6 thousand dollars. I went to another dentist and had it fixed for $ 400 with no root canal needed and the x-​ray showed no bone loss. They have pulled similar stunts on my wife. They are either very unskilled or just plane dishonest. I won’t return!

I have been coming here for a couple years and I had good but long experiences. I came in today and waiting with a numb mouth for an hour. Horrible bedside manner. Dentist said one word to me then no apologies for the long wait. I don’t want to come back but I need to go back one more time. After that I am done with this place!

I’ve been going to this place for about a year now and the reason I was referred was for Dr Becker, not sure when and why he left but I stuck around. First off, my crappy Unilocal has nothing to do with the dental hygienist Brianna! She is awesome. Can I just give her 5 Stars alone… So I had sensitive problems with the bottom 2 front teeth, the dentist I saw (women) told me they needed fillings on the tips. My Ins only covered minimum $ for the procedure. After filling them I owed 168 $ so I made a 3 payment plan with them. I get home have dinner and both felling literally crumple right out! Upset, I make an appointment the next morning to see someone else. Took a couple weeks to get in but when I do a different (women) dentist tells me my front teeth should not be filled because my bit, I need braces to adjust my bit. Long story short, I agree to see a Orthodontist. But In the mean time, I ask for a refund because the first dentist shouldn’t have even filled my teeth in. Nope, I have to continue to pay for my filling I don’t even have.
I’m done with this place. Me and my family of 4 all because of a measly 168 $!! Peace

They should be listed under organized crime since THEY ARE SO EAGER TO HURT PEOPLE FOR MONEY!
Went to Stadium Dental and they told me I need to have four old fillings removed because of leakage and since the fillings are so close four root canals, then grind my teeth near the gums, which would use up all my insurance for this year and next year and be a $ 1280 co-​pay. They were trying to make money by putting me in unnecessary pain. Went to Dr Chen of Star Dental in Stockton for a 2^nd opinion. He had room the next day and said only one filling was necessary, the rest was way too aggressive. Also he always fits people in, never makes you wait long, and runs a small office where he even answers the phone himself from time to time. Most dentist are way to stuffy to be that personable. Definitely not the kind of place Stadium dental is. They are in the business of putting people through pain and suffering and getting as much money as possible out of it.

They told me at stadium that I had to have my front tooth extracted and could get a replacement for around $ 6000. I was scared to death of not having a front tooth and went to my childhood dentist (who my insurance doesn’t cover) for a second opinion. I had a root canal done and was told the tooth could last me a lifetime if I take care of it. My childhood dentist told me he was very glad I didn’t have the tooth extracted and so am I! I would never trust anyone at stadium dental! This was a big deal!

Have your credit ruined while you wait. A month after a deep cleaning I paid for I get a collection notice, not a bill, not a call, a full blown send money or we will fuck up your credit letter. I called Stadium to ask what I could possibly owe and why I was in collections???
Well they said it was a mistake and they would take care of it. A month later I get yet another letter from the collection agency, noting that they will be alerting the credit board???
I call Stadium and I am told they don’t have a billing department but someone named Ashley would email the collection agency. When I said not good enough, I want something in writing stating that the matter was resolved and no fault of mine, I was told by Ashley, who states she is the Asst. Manager that she doesn’t know how to do that. If your going to run a business, utilize a collection agency, well the. Figure out how it works. I was told she would call them and see what they can do.
Unprofessional and unbelievable.

I do get excellent care, I will continue to use them as my dentist

Yah, this place blows! Turns out, a tooth that «needed» to be extracted, didn’t need to at all thanks to a second opinion elsewhere for my husband. I signed for a release of records on a Tues and asked to have them ready for pick up on a Friday. Saturday morning, they weren’t ready and was told because they were too busy. Wtf? There was only one other person in the lobby waiting unknowingly about to waste their money at this place.
And if you have a past due balance before your visit, they won’t inform you of it during the many appointment reminder calls they give you in the week of your appointment, rather they’ll just tell you in front of everyone why you can’t be seen despite clearly being in pain. This place is all about business. Truly.

This was my first, and last, appointment at this office. The front office staff ramble a bunch of numbers at you for cost but won’t provide a hard copy of anything you are electronically signing. I arrived 10 minutes early for my specialist appointment and well over an hour later was yet to be seen. 45 minutes after being told it would only be 20 minutes more, I gave up. Walked up, canceled and left. Very poorly run office.

The worst dental place I have ever experienced. They’re just looking to charge you for whatever they can. Gave them 1 star because I had to, if I could I would give zero stars.

Today was my first visit. I arrived 20 minutes early and was helped right away. The office is very clean and the staff is very friendly. I had Dr. Park give me my exam and she was amazing. Very open and understood all of my concerns, voiced a few of her own and let me know what she thought was priority. She answered every question I had. The only reason I am giving them four stars is because they are pricey, better than most places but still expensive. The only upside to the cost is that they will work with you, help you find payment options that won’t kill your bank account.

The wait times can be exorbitant at this office. We’ve often had to wait for an hour past our appointment time in the lobby. The times when we’ve gotten in to see a dentist within 15 minutes of our scheduled appt have been the exception and not the rule. Also, they’ve called several times in the past to change our appt time and have called multiple times to confirm an appt time that’s different from what was originally written on the appt card we received at the previous appointment.

So my younger siblings have been going to this office for a little while and love it. My first experience as a patient was great! Not only did I do all the things that needed to be done for my exam they were also able to do my filing and see a hygienist all in the same day. My second visit was equally great although my hygienist forgot something (minor details) but still a great experience. Now I’m scheduled for my wisdom teeth to be extracted and I feel I’ll be in great hands.

Omg! An hour and a half to do a regular cleaning! $ 500 billed to our insurance. This place is exasperating! I’ve been stick coming here because my daughter has her braces here, my regular dentist doesn’t have as many hours (and us in Tracy) and I have one child that still needs to see the pediatric side. Let me just say, be ready for a LONG wait. Block out half your day for this place. And to top it off, after 2 straight appointments of telling me that Son had no cavities then they tell me that he’s had three for a year and a half. Bs. Horrid place. They will keep doing cheap insurance business. But if you can go anywhere else I would highly recommend it

Had a root canal done about 2 months ago. The tooth broke after about 4 – 6 weeks and I was told that it was due to the fact that there «wasn’t enough tooth left when they put the crown on». However they did not tell me this at the time of the original root canal, only after it had already broken. Was told that they would re-​glue it further up on my remaining tooth. It’s been about 3 weeks and I haven’t had any problems yet.
The problem is that I was told they would reglue it free of charge because it was their error, but when I checked my claims history with my dental insurance it appears that they billed my insurance for the procedure, evaluation, and x-​rays. I’ve asked someone from Stadium Dental to give me a call and explain what happened, but have not heard anything.
As no one has called me back I will be pursuing other dental options from a more highly reviewed dentist. It will be interesting to hear what they quote me as Stadium Dental quoted $ 10,000 for all of the procedures that I «needed».

For some reason my review has been deleted… But here it goes again.
I have been coming here for a few years, and up until now I have had pretty good service.
I came in last month for a root canal. I was told when I arrived for my appointment that I owed money for another exam or I wouldn’t be seen. I had just had an exam a week before hand. When I refused to pay for this service the receptionist, I believe her name is Marlena, got a huge attitude with me. Finally as a «courtesy» they waived the additional charge. I went ahead and had the root canal and was able to set up a payment arraignment before I left, which was nice.
When I can back to finish the crown I was told I owed an additional several hundred dollars that was not discussed at my last appointment. They then gave me 4 or 5 different amounts of what I had to pay, all of them being different and didn’t make sense.
Anyway, final nail in the coffin… Marlena tired to set up another arrangement with me, but instead of helping me she was arguing with me about how it wasn’t her fault. An employee should never raise their voice or argue with a patient, EVER!
I spent an hour past when my appointment was suppose to start trying to figure this out… Then they told me they didn’t have enough time to do my appointment.
Long story short… If you want to keep your teeth and money, I suggest you find another dental office!

I have been coming here for awhile now and for the most part love it. Dr Park is awesome and actually listens to his patients. He gives you a chance to pick from the many options of treatment there is for your situation. He tells you his recommendations and also lets you know what to except from each option.
I had the opportunity of having Dr Becker work on the dry socket I had and he is also awesome. A good people person and a 49er fan. Lol. Not only was he knowledgeable on my issue, he was gentle when treating me.
The only thing that stops me from giving Stadium Dental 5 stars is the financial aspect of this office. You HAVE to be ontop of them when it comes to what they originally tell you how much things will cost to what the finally amount is. I had a couple of surprises when I came in for my appointment where all of a sudden I’m told that my visit is X amount of dollars. Well I was never told that I was suppose to bring any money with me for some appointments, if I was, I would of had no problem. Or the amount that I agreed with them that I could bring in all of a sudden changes. It is always in your best interest to tell them to make sure they note your account whenever you make any type of agrangement and get the persons name who you made the agreement with.

I came here once for my little sisters wisdom teeth extractions and saw how hi tech and friendly the staff were. Few months later I came here to get my teeth cleaned and it was the fastest and easiest appointment ive ever had. THANK YOU GUYS SO MUCH!!! Great staff. Cant wait for my check ups

A complete upgrade from Smile Care/​Coastal Dental & I love it. The place is clean, equipment are all hi tech and efficient, and the staff has been too kind to me. I’ve come late multiple times due to the fact that I’m commuting from Sacramento or coming from Stockton and they have always taken me in. I love their service!

I posted this review below a few weeks ago, next day Stadium Dental called and left me a voice mail to call them so we can talk, I did not call them. Then last night I noticed that my review got deleted so I just re posted review again below.
I do not understand the good reviews these guys are a bunch of crooks! My wife goes in there for an exam they say she needs some major work done turns out it’s only about a fraction of the things wrong with her. My son goes in there they say all the work he had done from our previous Dentist was done wrong this is a bunch of BS his dental work was done properly they are just trying to make money. It took forever for them to give my wife a referral to see a specialist finally I called customer service from my insurance company and got it done. I would not recommend this place remember a Dentist is a Doctor that works on commission so most of them are crooks because if they can’t find something wrong with you they don’t make money. But this group should be closed down because they are corrupt.