Hand and Stone Massage and Facial Spa

Came in for a mother daughter retreat while prepping for my wedding. The overall atmosphere was nice the girl at the dress was a young blonde who seemed really confused about her duties and sort of an attitude I was unsure about. The massage was good but not the best, the girl kept talking about my wedding and the whole point of me being there was to forget it. The facial was worse, I get facials regularly so it felt like she just was trying to get through it. She didn’t massage my face or neck very well and I just laid there with a mask most the time.
The biggest thing that took a star away was they were SUPER pushy about purchasing products both the facial and massage girl spent an extra 20 min after my services to get me to buy things. Also when I declined to enroll in their monthly program the overall demeanor change from polite to as if I was there for a free massage which I spent more than 200 bucks for me and my mother so??? I was really hoping to find a permanent place to go but I was really disappointed.

I’ve been to Hand & Stone in Mansfield three times so far. My therapists have all been different and i’ve tried the stone, swedish and deep tissue massage types. Every time, it’s been a good experience. I love getting massage therapy and believe it to be an important part of allover health maintenance. The staff are courteous and the ambiance is relaxing, no pushy sales tactics. When i go for my visit i arrive and leave relaxed and satisfied. It is very important to note that communication is key. If you are looking for a relaxing massage, go swedish. Feeling sensitive? Maybe hot stone massage is something you should skip. Have sore muscles due to overuse or sports? Deep tissue will work those kinks out– and you WILL be sore the next day as that type of massage is akin to a sports massage and works the deep layers of muscle. Don’t know what’s best ASK!!- they are great at matching your service with how you feel or what you are looking the outcome to be (relaxation, back issue, achy legs?) Again communication is key– if I’m not feeling particularly chatty i breathe through my session and tell my therapist beforehand i would prefer not to talk. If not, light conversation during the process is OK. They are professionals, let them know how you are feeling and what your expectations are and you will have great results every single time. The is nothing rude or wrong about communicating what you prefer and expect you experience to provide you. It’s your massage!

I absolutely love this place! I have done both a facial as well as a massage!
My massage was amazing. I had a great therapist named Heather. She really took the time to talk with me about what my issues were, and how we as a team could fix them. By the time I got off her table I felt like a new woman. My pain in my neck and back had subsided. It was awesome!
I also decided to try a facial. She is amazing as well! Her name is robin. My face has cleared up so much since being with her. She recommended several products that have been great for my skin.
After being pleased with both the massages and facials, I have decided to become a member!
I highly recommend this place and hope you enjoy as much as I do