Frosted Pink Cake Company

Loved the cupcakes we bought from here. I will be back to get some more. Very moist cupcakes. I along with my friends and family loved them.

PSA: shop closes at 5:30 even though Unilocal’s hours say they close at 6. Oops.
So, I showed up just after 5:30 and the baker/​owner/​attendant (unsure) was clearly not excited. I admit it was my mistake because I went by Unilocal’s posted hours. As would be expected, there wasn’t much selection at this time. We hurriedly made some choices and got out of her hair. I got a chocolate cupcake. It was very dry. The frosting was good but seemed to be a very basic frosting recipe. I liked that it was smooth, many cupcake shops have very stiff frosting that you could just pull off the cake, not here.
The shop is cute and has lots of seating, that would be a perk during operating hours. There are sample décor cakes on a shelf that look like they should probably be replaced but she did have a real cake waiting to be picked up that looked truly impressive! I will definitely be giving the shop a second chance and will update my review.

Best cupcakes! Great selection. Combinations of cake and frosting that are perfect. We’ve sampled different flavors throughout the last few years and are never disappointed. Great customer service too!

We buy cupcakes from here quite often for the apartments I manage. They have always been wonderful and we’ve never had any complaints on quality. My personal favorite is wedding cake, but really everything we’ve tried has been very good and fresh! The previous reviews here seem to be from quite a while ago, so they must have read them and made the necessary improvements!

I don’t live in Mansfield, but I stop at
Frosted Pink Cake Company every time I’m there. I think they may bake the best cupcakes I’ve every tasted. Last stop I tried the Cookie Monster (flavors vary on a daily basis). It was excellent!

I purchased a custom monsters Inc. cake from this company which my friend picked up for me (the owner of the company actually had the NERVE to post a picture of it on Facebook like she’s proud of herself). I paid $ 110 for this cake which I bought for my sons first birthday party. $ 40 of that price was meant to be the cost of 2 FONDANT figurines at $ 20 a piece that she was supposed to make. When the cake was picked up there were these two cheap plastic toys where the fondant figurines were supposed to be. The owner of the company said NOTHING about it to my friend who picked up the cake — not even so much as an apology or explanation — nor did she call me AT ANY TIME to discuss an issue with making the fondant figurines and to see if there was anything that could be done or to offer me a partial refund since she was not going to make the fondant figurines. When I saw the cake and called her LIVID she actually defended her actions saying that that she had «tried to make the fondant figurines, but that they didn’t like the way they turned out so they bought these instead. (MEANWHILE SHE IS POSTING PICTURE AFTER PICTURE OF CAKES WITH PERFECT FONDANT FIGURINES — YOU CANT CONVINCE ME SHE COULD NOT PRODUCE SOMETHING AS SIMPLE AS A FONDANT MIKE WAZOWSKI!!! — my guess is she ran out of time — forgot or just couldn’t have been bothered) And since the contract says that they could take ‘artistic liberties’ that there was actually no problem charging me $ 40 for these two cheap plastic toys». I MEAN WHAT!!! I explained to her that ‘artistic liberties’ does not mean you get to charge me exorbitant amounts of money for cheap toys (which sounds more like FRAUD to me) at which point she offered me STORE CREDIT for the difference. At first she offered me $ 15 back on the $ 40 I paid explaining that her store policy was no refunds. After I explained that she failed to deliver the product that I paid for she then offered me $ 20. Long story short I ended up getting only a $ 20 refund. ALSO I ordered an eyeball cupcake which was supposed to me made with ICING not fondant. I explained to her at the time of purchase that it would be my sons smash cake and that I didn’t think he would enjoy the taste of fondant — the cupcake came with a thick layer of fondant and was dry and flavorless. Moms know that the smash cake is a HUGE deal for a first birthday party and this one will forever be ruined… on top of that the lady absolutely did not care one bit that I was not happy nor did she at any time admit that what she did was unethical or in any way wrong. I think the only reason she even gave me back the $ 20 that she did was because she wanted me off the phone. At the end of the day while the cake overall was cute it certainly is not worth the $ 90 that I ended up paying!!! DO NOT SHOP HERE!!!

First of all, I found Frosted Pink Cake Company online. So I saw on their website that they were open on Mondays. I went there on a Monday and they were closed. They had a sign up that said closed on Mondays as of May 27^th. Anyways they should have updated their website so that I didn’t waste my time going there when they are not open.
The following Friday I went back. I’m getting married in October and wanted to make an appointment to talk about wedding cakes. When I walked in the door it was very dead so clearly they were not busy. I asked her about making an appointment and she said I needed to email them. I really thought this was odd because I was physically in the store. You would think they would want to book my consultation right then, especially if its for a wedding. When I was leaving the store, she said «I look forward to meeting with you.» Again, doesn’t make sense.
So that weekend I sent the email. They forwarded an automatic email to me right away. It said that from time to time emails get sent to their spam folder and after 3 business days if you don’t hear back call this number. Again, doesn’t make sense. Why would you have an email system if you’re not sure you will receive the emails?
Anyways, it has been over a week and I have not received an email from them. Needless to say, I will not be back and they will not be receiving my business for my wedding.
The only positive thing I have to say is that their vanilla cupcake was very good and was the exact flavor I wanted for my wedding cake.

They have delicious cupcakes!
However the location isn’t that great. I wish they had a little more action going on in the front. Every time I walk in its empty no one in sight. Thankfully they walk right out to greet you. They have a wide variety of cupcakes and their speciality cupcakes change on a day to day basis. Which is perfectly fine. I’d suggest going between 10 and noon so you have more variety I pick from. They also have half priced day old cupcakes that still taste really good! Great place, great cupcakes…

Came in Friday morning at 11AM. (They’re open at 10AM.) The store didn’t feel very welcoming because it was empty, not very well lit, and there were hardly any desserts on display. All I see were red velvet cupcakes, vanilla cupcakes, chocolate cupcakes, packaged day-​old cupcakes that were clearly labeled, and what looks like partially sold day-​old bundt cakes.
Their website said they offer red velvet and strawberry cupcakes that Friday, but all I saw were the 3 different cupcakes and yesterday’s cupcakes. I was so disappointed! I asked the lady behind the counter if they have strawberry cupcakes yet. She answered, «No, we bake our cupcakes throughout the day. Right now I’m filling cake orders. We’re not just a cupcake store.» I asked when will the strawberry cupcakes be available today, and she basically answered saying «when I have time to bake them.» Uhm. OK? It’s past 11AM, you have cake orders to fill, you still have to make more cupcakes, give it time to cool, then frost, and you close at 5PM. I doubt any more cupcakes were made that day. So I left disappointed, and with only 1 red velvet cupcake for $ 2.95.
Red Velvet cupcake– Frosting texture was fresh, but wasn’t that good. It tasted better than the canned cream cheese frosting, but I’ve had better from other bakeries. I took one taste, and scraped off the rest. The cupcake itself had a good flavor, moist, good texture, and density. However, the batter was NOT mixed well at all because I can see brown spots throughout my cupcake. I guess the baker was in a hurry and didn’t do a thorough job of mixing the batter.
Suggestion for Customers:
–Call right before you head out to the bakery to check if they have the cupcake you want ready. DO NOT rely on what is listed on their website.
Suggestion for the Owner:
–Open your doors LATER so you’ll have time to bake ALL the cupcakes flavors you claim to offer on your website.
–Talk to other bakeries and get tips on how they’re running their business properly because your place is disappointing (based on the reviews) and you have A LOT to learn!

I decided at the last minute to get cupcakes for my birthday and had heard from other mommas that this place has some available for walk-​in customers to purchase. I really enjoy supporting small & local businesses so it seemed like a great match. I am sorry I ever walked into that place.
They had seating that was clearly marked to indicate no children were allowed (Really? Cause they are lighter weight than adults and if they just sit and aren’t filthy… What’s the problem?). We had to wait 10 minutes for the slowest store-​front worker on the planet to box 4 cupcakes for the woman who preceded us. My son bumped his head on their cupcake display cabinet and the slow store-​front girl showed no concern. The older woman from the back had no ability to describe to me what red-​velvet was supposed to taste like but maybe that was because it was the most bland cake product ever. The icing for the red-​velvet tasted like the stuff my mother made from the recipe on the back of the powdered sugar box with some cream-​cheese-​like tang. In the process of ordering my cupcakes I mentioned it was my birthday and there was no «Well, happy birthday’ or «Thanks for choosing us for your birthday treat.» Which is just basic courteous customer service.
As for the product, I bought my husband and myself chocolate cupcakes with a peanut butter frosting and my sons chose red-​velvet. The peanut butter icing was great but the chocolate cupcake beneath it ranked with a cake from any chain grocery store. The red-​velvet was flavorless and even more dry than the chocolate and I described the icing on those above. So for $ 11 I rate this product a HUGE disappointment. That coupled with the complete lack of basic human compassion, let alone anything close to customer service, leads me to believe I will NEVER return to this establishment. Not only will I not recommend it, I will actively discourage people from even considering patronizing this establishment.