Victoria’s Secret

After 30 years of being a customer of Victoria’s Secret, they have lost me. Why? Because Today I was about to place an order via their website, when I decided to check my e mail first. VS had sent me a request to review a product I had purchased from them (and had returned). So I took the time to write the review and it was rejected as they claim the following:
«We’re sorry, but we have encountered the following issue (s):
Your review text contains inappropriate language»
I did not use any inappropriate language. The following is my review of the panties that I bought and send back.
«Comprehensive design fail. Elastic painfully tight, yet panties would not stay up. Fabric exceedingly thin and gusset placement too far back AND too short. Gusset should cover the vagina and clitoris.»
When I telephoned them via their 800 number, the person with whom I spoke said that I had used crude language.
Let me get this straight. VS sells clothing for women’ bodies, but they reject the use of medically used terms describing women’ body parts and classify them as «Inappropriate». These are the same words from a dictionary. Misogyny defined.

He visitado varias tiendas de estas al rededor de Estados Unidos y es esta la peor de todas. Puede que este amplia pero lo que afecta en este lugar es que el servicio es malo. Cuando yo fui no había personal para preguntar o ayudara con los productos de la tienda. En la caja me atendió una señorita que era muy poco amable, solo repetía el mismo saludo como robot sin soltar por lo menos una sonrisa. Hay otra tienda de estas a algunas cuadras por lo tanto es mejor opción caminar un poco más para tener servicio de calidad.

I had my second encounter at this store today. Chanel, the salesgirl was incredible. Gorgeous, but still friendly and extremely knowledgeable. I was ecstatic with their selection of purple bras, and tried on 8. I decided to purchase three and headed to the checkout. It was a scene out of Dante’s Inferno with disorganization and chaos. I get to stand and watch everyone around me get to the checkout, find out what their mystery gift is, go find it in the store, and then come back to complete their purchase, with no thought at all of the long line snaking behind them. Finally it is my turn, I pay for my things with a cashier who appears to be mute. I wasn’t even offered the free gift, but given my receipt. I ask for the manager, and am directed to Lola, the cashier at the end of the counter. After wating a few minutes, I tell her I need to see her boss. I finally get Michael, the alleged GM. He wants to talk to me quietly out of the way, and ‘doesn’t want to embarass his employee’. Really??? She never talked to me or cared about my feelings, why should I care about hers? I explain that previously when in here, I was called a drag queen in the dressing room. When I complained that time, they were extremely apologetic and gave me a $ 300 gift card. He gave me two little cards (apparently they are the free gift, I am supposed to know this.) He didn’t have a boss’ number or card so went to go downstairs. I get to waste some more time waiting. I am ready to walk out, completely unsatisfied, cheated and disrespected, when I realize I don’t want to give my money to these assholes. I am on the phone calling customer service while I make the actual return. By the time Crystal is able to contact the store and get back to me, I have completed the return and made it halfway across the West Village. Thank you Crystal, for informing me that it wasn’t a trans issue, that it was just me personally. I am so disappointed that she considers her job done because the manager gave me two free cards. Doesn’t matter that I returned everything so all I got was hassled, disrespected and cheated. Nice to know I can buy all the bras I want, as long as it is online, and not at their Soho location. Nice to know it was not a discrimination issue, just a personal hatred. I really thought they had listened all those years ago, but apparently not for the better. While I think it is wonderful that the media is embracing Caitlyn Jenner, I just want to be able to get a bra and the same free gift with purchase. Pity that is so much to ask.

Le temple de la lingerie! Un vrai plan à faire entre filles. L ambiance du magasin est top. Les personnel est charmant. Le rangement des tailles en tiroirs que l on découvre est très sympa. Je recommande. Du 32A au 36 DD… Parfait

I cannot believe my experience here. I totally agree with the person below that said «get in and learn what you can, and get out». The management is horrible. They belittle you if you don’t learn fast enough. NOT everyone knows how to train someone for a position. If you do not have patience, you shouldn’t work there. I am just shocked that such a big named company such as this has employees such as this working there. People are on their computers chatting with friends while they hire contractors and temps to slave away the day. I have worked other places for 4+ at a time on each, and never had I ran into so much estrogen to drive me crazy in the workplace. Also, I notice a lot of people keep leaving here. Like every week 2 leave. If that’s not a red flag, don’t know what is.

the WORST company to work for !!! Horrible management and totally corrupt. My boss hired her friends without qualifications for the position. As long as they had a desk they were collecting a RIDICULES $$$$ paycheck ! Get a job there to learn and get the hell out. Also the quality of their products are getting worse very fast, soon (if not already) it will match Walmart.

All decisions about a company’s products are made at the corporate head quarters.
I have almost always worn VS bras exclusively. I enjoy girly fashion and more feminine fashion.
After having breast cancer and several surgeries I needed to get new bras. I do have my own natural breasts not foobs. (fake boobs) My breast surgeon was one of the top breast surgeons in the country so you can’t tell I have had surgery. But I do have a scar which can be painful if wearing the wrong bra due to the location of the scar.
So due to pain I can’t wear under wires.
I need more natural bras now.
So I contacted VS after surgery and had a good customer service agent on the phone who directed me to the bras they carry with no under wires. I purchased them in several colors.
I have always worn their swim suits and clothes as well both sleep wear and clothes for every day. I also hate to shop I just hate it so I used to order from the catalog.
Since ordering the bras since my surgery I have found them to be cheaply made and fall apart easily. I am not doing triathlons in these bras and don’t understand how they could fall apart so easily.
The same with the swim suits and clothes now. I used to order from VS so much that I was a VIP customer and would get special discounts that only VIP customers would get. The quality of the bras and swim suits as well as the clothes have changed as well as the style. VS used to have exclusive styles. Now I highly suspect they are contracting out to a 3^rd world country by the look of the styles that have changed. They are coasting on their past reputation.
There was a scandal also that the bras were causing allergic reactions. It was only certain styles and I did not have those styles.
But after that scandal I was hoping for better quality control. But after recently having bras fall apart and viewing their most recent catalog it seems in my opinion that VS is not what it used to be.

Corporate office of Victoria Secret resides in this building on Broadway. Customer service complaints can even go higher than here.
Limited Brands Group which owns Victoria’s Secret, Bath & Body Works, Express, Express Men’s, Limited, White Barn Candle Co. and Henri Bendel brands. They are headquartered at:
Limited Brands, Inc.
Three Limited Parkway
Columbus, Ohio 43 230
(614) 415‑7000