Starbucks

We were rushing to a matinée Broadway show and I was scared I would hit my afternoon slump midway through, so we made a quick stop for a shaken iced tea. Thinking it shouldn’t take more than a few minutes, we ducked inside.
The baristas were standing around chatting among themselves. I stood there for a while waiting… And waiting… And waiting. I think it wasn’t until at least a few whole minutes before they noticed I was standing there and took my order. I wish I could comment that they scrambled apologetically to take my order, but no. They were not one bit sorry that they didn’t give a damn about me or my needs as a customer.
So all in all? Every Starbucks customer complaining about how slow the service here? I thought they were just exaggerating but it’s a legitimate general complaint. If you’re in a rush to get anywhere, I wouldn’t suggest this Starbucks location as your go-​to.

Pros:
1) It seems busy (esp during 8:00 am, pre-​workday coffee rush) but the line moves insanely quick, so I do give the employees kudos for that. 3 stars for efficiency.
2) I actually quite enjoy their sausage cheddar and egg breakfast sandwich.
That being said, those are about the only pros.
Cons:
1) Employees are rude (most of em don’t smile), save for 2 or 3 (you guys make my morning, seriously). They just want you in and out. Just saying, I worked in service, and I feel for you so I WILL tip for good service. If you even give me so much as a smile or a «Have a nice day,» you’ll walk home with a few extra dollars (CASH) in your pocket. You’d be surprised at how far a smile will go.
2) It’s a tundra in there — I think they purposefully make it 50 degrees and blast the air so you won’t hang out too long. Bring a sweatshirt.
3) No outlets. Don’t plan on having an emergency phone charge session/don’t plan to stay after your laptop has run outta juice.
4) There’s the same homeless (?) guy who takes up an entire table for hours on end but he just sleeps. Doesn’t bother anyone. Depending on who you are I guess this isn’t so much of a con, more of a «thing-​to-​note» ’cause it’s one less table.
5) Tons of tourists — you’re a stone’s throw away from Times Square. Most of them do not understand the social norms of NYC (i.e., they will stand in the way of everyone trying to get their coffee and get out.)
6) There’s only one door to go in and out of, which I find incredibly annoying bc you sometimes open the door to go out yourself only to then hold the door open for a stream of (you guessed it) tourists to walk into this tiny Sbux in their giant herds.
7) Space is really small — good luck finding a table at peak hours. I’d say there are 6 small round tables and 1 bar (with 4 chairs).
There’s also a huge difference between getting there at 8:00 am v. getting there at 8:30. But like I said, don’t let the line intimidate you. At that point, it becomes more of an issue of whether you can stand that many people that early in the morning. But hey, you’re in NYC for a reason, right?

Nothing as terrible as other reviews have said, but they are definitely slower here. I’ve noticed this trend with NYC Starbucks.

I rarely leave bad reviews but these folks can’t take an order to save their life! Also, apparently the Barista doesn’t understand what Upside Down is! FAIL!!! This is your job to know this! You are in a High traffic location! Step your game up please! Brittany is the only one with any sense! Smh! Thanks for correcting the order!

The tea is great. The service is quick. The store is clean. My only issue is that the music is just too loud. A lot of people come to the coffee shop to relax or to do work and this loud techno music is just overwhelming. It really affects the environment.

Main floor and bathrooms are Really dirty. Also, Don’t know if it’s the lack of management in this place or the lack of motivation and work ethic of the employees. Unfortunately, I believe it’s both.

Service, as many have said, is slow. One of the girls working the register was super impatient with some Japanese tourists whom she overcharged. I’m sure it gets very challenging to try to take drink orders/​explain things to people whose English isn’t great, but you work at Starbucks in Times Square: that’s part of the job!
Also, no whipped cream on my drink (when it comes with it); she says, «I put caramel on it.» While the two things are not the same, I just moved on with my morning.

Considering it’s Sunday and the people traffic isn’t to heavy I figured the wait wouldn’t be bad at all. Well I was wrong there was one guy at the register and one barista. Okay fine I get you’re one guy making drinks but I waited a LONG time for my drink. Aside from that I ordered a peach green tea lemonade, and guess what they didn’t have lemonade… how don’t you have lemonade considering it’s summer and ALL you advertise is tea with lemonade!!! Then I was going to go use the bathroom but wait how could anything go right at this Starbucks, it was out of order! At that point I was annoyed, and went to get a straw at the counter and there was milk and sugar everywhere it looked as if no one went to clean there for a good 5 hours. Gross.

As Starbucks go, service is slow, lines out the door, but the staff are very friendly and make the wait worth it by making great beverages.

The bad reviews for service are right on. I think the only way this store stays open is due to it’s convenient location, not what I’ve come to expect from Starbucks.

Wow. Horribly managed. 4 people working. 1 at bar, two doing nothing at the register, 1 refilling stuff, and 15 drinks in queue.
For shame

I’m not sure how I’ve gone all this time without reviewing this location, especially since it’s my office building.
This particular location is a bit of a beast. For one, as with any breakfast spot, the line is way to long and not worth waiting in. I go upstairs, settle in and come back down around 9 and it’s usually smooth sailing.
I can honestly say they’ve never screwed up my order, which is a first. They usually get my name wrong, which is annoying, but I can overlook that on a correct order.
Starbucks is never my go-​to, but it’s super convenient when I need a midday snack or latte.

I try so hard to stay away from this particular Starbucks because it’s just like walking into your worst nightmare. I swear the line coils all the way from the back to the front during rush hour (which I avoid like the plague), they are slow, and the baristas are some of the most childish ones I’ve encountered. I’ve seen them mix regular milk with soy (which is a huge deal if you are lactose intolerant, like myself). This one time I wanted a drip of soy milk in my espresso (which I can grab from the bar cold) and they wanted to charge me for it! I had ordered this several times in the past — never charged, but that day the girl who rang me up insisted she could charge me. The manager came up and gave me a speech about how «soy is more expensive than regular». Don’t school me on the cost of soy milk, I’m very familiar with this which is why I don’t complain every time I pay extra for my lattes. But for a drip … on my doppio espresso? I paid for it because I wasn’t going to continue arguing but as soon as I turned my back they were gossiping about how I didn’t want to pay those 60 cents. So unprofessional.
And just today, a barista (I think named Alyssa or something with an A) called out the name of a drink for a patron. When the person who ordered it came up to her (clearly a tourist from an Asian country) this girl says «I have no idea what that says there, I won’t even try to say it» referring to the patron’s name on the cup!
God, so rude.
I’ve been going to Financier for the most part just so I avoid walking in here but every now and then I will convince myself I can endure another trip to this hole. It shouldn’t be this way!

Its a Starbucks, a chain focused on supplying magical caffeine conveniently every four blocks. This one is smaller than average, but still larger than the one on 43^rd and Times Sq. The baristas seem nice, the lines move quickly, they get my drink right. I have had no issues about my drinks.
Unfortunately, this location is overrun with tourists (is there a bus tour stop or something nearby?) so the line can be overrun with people who are not used to the Starbucks hell run that most morning commutes include. There are about 10 seats in the back, but with the heavy traffic here, you’d feel very claustrophobic unless you were the lucky ones in the corner. Not recommended to sit here for more than 20 minutes — the laser blue lighting from the Barclay’s building across the street will get to you.

The WORST Starbucks I have ever been to. Seriously, if this was close to home, I’d be temped to write to Starbucks just to let them know the disaster taking place here. First of all, there were plenty of people in here (which still confuses me), but I had to wait 3 – 4 min for a barista to show up and take my order. In the middle of taking my order, the barista starts having a conversation, over my head, to another employee standing across the room about clocking in. Really?
Okay so slow service and inattentiveness aside, this place was also filthy. I didn’t want to sit down. When I reluctantly did, there was spilt coffee all over the table and floors. Plus crumbs everywhere. Please avoid this place.

I was going on a tour that was leaving in the same area and stopped by with my family to get some breakfast.
It was busy, really busy, though the workers seemed efficient… Boy was I incorrect. I ordered my coffee and some baked goods and after getting my coffee and paying I waited for my baked goods. 5, 10 minutes go buy and I told the cashier that I never got them. She hurries and gets a few of them and says my bagel will be done in a minute. 10 – 15 minutes later nothing. I get back in line since that the only way I can get anyones attention. The cashier I got said she remembered someone making that order but can not figure out where it went…
This was a highly inefficient starbucks that just left me angry. Not worth it.

Worst Starbucks, it was 1,000 degrees here this morning when it was 90 outside. Don’t under stand why places in NYC tend to turn of their AC and think having the door open is a substitute.
Also I’m pretty sure they gave me decaf. Never going here again

Haiku for Starbucks in Hell, I mean Midtown:
Surly barista.
Tourists. Coffee spilled on floor
days ago. So gross.

Tiny, tiny store that is super, super packed during the NYC marathon weekend. I was however able to find a nice NYC mug that the other million Starbucks didn’t have.

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This was the line that I entered this morning at 8:20am in desperate need of some coffee after only 2 hours of sleep last night. Upon my arrival, due to lack of sleep and breakfast, I was dazed and confused. Is this the line for the Harry Potter book signing? The line to get into a movie? Oh, what is that you say? This is the line to get coffee? *#^#^#$&*^&*%#&*(@&*(@#^*&$%&^@#$%^@&*%)&*(@%&*(@#^&$%^@#$%^&^&*%&*()@#%@&(%#$%#$%%^&^&*&^*$%#@#$%#$%^%^&^&*!!!
After 15 min, I reached my glorious spot at the cashier counter to order my Iced Vanilla Latte that I would suck down faster than you can say «Slap my boobies and call me Poopie». This would serve as my breakfast and pick-​me-​up, so that barista gurrrlll betta not get it wrong this time. Oh glorious skies and earth, there is a coffee god! She got it right!
Ok. On a serious note, who the ^&$%^&^*^%&#$ decided to build one of the tiniest Starbuck’s on the freakin’ planet at such a busy Midtown location???