Round City Moving Co.

If I could leave 0 stars I would. I used this company in summer 2014 and needed to move my stuff from a storage facility in Queens to my apartment in Manhattan. The movers were nice/​polite and helpful. But when we got on the road, it was clear they had no idea what they were doing. We got lost, then went over the wrong bridge and were pulled over by the police. When we were pulled over, I found out that the man driving the van DID NOT HAVE HIS DRIVER’S LICENSE and neither did any of the other men in the car. So I had to be a «legal guardian» with a driver’s license. This is completely inappropriate, if you are driving a moving van through NYC, at the VERY least you need to have a driver’s license. I could not believe this and when I called Jamie about it, he offered no help or discount despite this ridiculous situation. Not only did the police stop/​getting lose significantly add to our time, but it was extremely unsafe to be riding in that car. I would never ever recommend this company to anyone

I am a little late in posting this, but felt that Jamie and Lucas did such a good job that I still needed to post this. Jamie and Lucas kicked ass for me. After being abandoned by my moving company, Jamie agreed to come and move me at 8PM, continually assuring me that he would be there. And boy was I glad that he did! Jamie and Lucas were professional, skilled, and made what could easily could have been the worst day into not such a bad day. If you are looking for good, nice, strong movers that you feel comfortable with, please look no further. I could not recommend them higher!

Extraordinary service!
This is the second time I work with Jaime Goly and I can tell you they keep their standard of excellence intact. I had an emergency and Jaime Goly understood perfectly well our case and perform in accordance. After my call, in less than one hour we were booked for next day service. Larry and Gabriel the two staffer were kind, understanding, helpful and very professional. Everything was smooth and very fast.
If you are planning to move, I suggest you hire this company. You will never regret it!
Thank you Jaime!
Silvia

Absolutely the greatest experience I’ve ever had! Everything was packed great and arrived just as expected. The guys were absolutely wonderful! Thank you

Moving people /​potential customers of this company beware! These guys start to charge you before they arrive at your house! Yes! Surprise to us in the end when presented with a bill that we thought would be free (2 hours of labor and one half hour of drive time included in Manhattan Mini storage over four month contract) they actually charge travel time for getting to your place regardless of where they start.
Besides the surprise discrepancy at the end of our moving day I’d say these guys were good though, polite, professional, and expertly packed the storage locker well although they did forget our box spring in our hallway and had to go back for it once we got to the storage location. Also they dragged a painted bookshelf across our wood floor leaving a few large marks which we now have to go back to remove somehow.
I think the bottom line is, with better communication from the start; and if they were more careful not to forget things (like a giant box spring) and if they had just been careful enough to not damage our floor, these guys could’ve gotten five stars. But with one star deducted for each issue, they wound up with only two stars– not a passing grade, not a company I can recommend…

Round City moving has been one of the best experiences ive had with movers. Jaime was very helpful and responsive. Move went smoothly on all sides and I will not only recommend them but they are definitely moving me every time going forward.

The movers were on time and professional. I have very few belongings and furniture. While most places had a required minimum number of hours and movers, Round City accommodated my small move. The CEO, Jamie, was responsive to emails and pleasant to deal with.
My one very slight criticism is that another moving company, which my roommate used, seemed a little bit more efficient and expressed a greater sense of urgency given they were on the clock.
Overall a good experience. I will use Round City Moving again when I move next year.

Scheduling and service was top notch and professional. Movers were on time and did not dilly dally around. I got a quick move and a price that was lower than the estimate.

Horrible moving service.
I used Round City moving for a move from the Upper East Side to Jersey City and was appalled by their customer service. The movers split the top of my marble table in two, then claimed it was already broken prior to the move. I used that table every day, so I knew what condition it was in perfect condition before it arrived. Jaime offered to replace it, then promptly stopped responding to my emails or calls.
To make matters worse, they took 2 hours to get from NYC to my new apartment (which friends were able to drive in 45 minutes that same day) and billed for it. To this day, I have no idea what they were doing during that interval.
Dishonest and hugely disappointing. Not worth the money or hassle.

Made an appointment to have my living room tv mounted weeks in advance and then confirmed with Jaime the day before. He said he was coming and then contacted me later that day to ask to reschedule to the following day. I said yes but the next day he NEVER SHOWED and didn’t respond when I contacted him. I can’t speak to their work because I never received services but I would give zero stars if I could for reliability. The rate isn’t even competitive so you’re better off finding another company to mount your tv.

My company was looking for someone to come in and mount a few TVs. We called on Tuesday and Jamie was able to come in on Wed. He mounted all three TVs in about 90 minutes. He put them up so quickly and easily that we asked him to mount the few white boards we had laying around. He did a great job and did so at a reasonable price. We will definitely be using Round City for any other work we need done.

My company was looking for someone to help us hang a tv in our new office. I called around to several companies and Round City was the first to respond and they were able to come the next day. I was very impressed with Jaime’s compassion to do a great job. He took the time to give us his recommendations on where the TV should be hung in order to produce the best viewing capabilities.
I could instantly tell that Jaime really took pride in his work. We were also looking for someone to help us finish up numerous odd jobs around the office in order to finish out our renovation. Jaime took the time to walk around our office and discuss each project and even took measurements and provided recommendations to me. Needless to say, we are having him finish the remaining jobs.
I highly recommend using Round City Moving and Handyman Services and will continue to look to Jaime and his team for future needs.

I was looking for professional, attentive movers to make my move into a one bedroom apartment easy and Round City Moving fit the bill. Jaime maintained an open line of communication throughout the process and made sure to be well prepared. He and his team arrived on time and got the job done quickly and carefully. They also assembled my bedroom set and helped set up my dining room. I highly recommend Round City Moving and will be using them for my next move.

I am an artist and often have to move strage things to strange places. Jamie and his team are kind, open minded, professional and fair! I have worked with many NYC movers over the years and these guys ar the best!!!

Round City Moving moved me at the end of August. They were extremely careful with all my stuff (some of which they did not need to be so careful with). Although the move took a little longer than I thought it would, all my stuff got to where it needed to be safely, there were no bugs are anything in the blankets! (I can attest to this now because it is months after the fact and no problems), and their hourly rate was a good deal less than what other places had quoted to me. When I first called them, just a week a couple days before the move, they were very helpful and reassuring on the phone, which was nice because other companies had just hung up on me when I told them I was moving around Sept. 1. My only complaint is that they said they would bring a truck and they ended up bringing a van because the truck was busy on another job. They assured me however that they could fit everything in the van though, and they did. Jamie and they other guy who came with him were extremely friendly and professional. .
I would definitely recommend them.

I am so impressed with Round City Moving! I have moved several times since I moved to NYC and it is hard and scary by yourself and can be incredibly expensive. i found Round City moving because I was looking for people that were affordable but that would still do what I needed them to do. At the time they gave me an hourly rate and I thought for sure they would take as long as possible. I was so impressed on how fast and how efficient and professional they were. Its also scary being a girl in new york and trusting moving to a bunch of guys… This is what I mean by they were so professional. I felt comfortable with them and that I could trust them. I had such a positive experience that I am asking them to move me a gain this weekend. I will always call them for my moving needs in NYC!

Round City Moving is the only way to move in NYC. They have moved me twice and my sister once. Each time they have been super professional and prompt. Large furniture was wrapped and moved with care. Same goes with boxes and any other delicate wares. Jamie is easy to communicate with and hires a friendly/​professional crew.
I can’t say enough positive things about Round City! They will be my go-​to movers as long as I’m here in NYC.

Great company to deal with. On time and did a great job st a great price. Highly recommend.

A few weeks after their terrible service, we discovered bed bugs in our apartment and I believe that we got them while moving with Round City moving because they never wrapped our mattress using the shrink wrap that movers use. IT has been very costly to deal with these bugs ($ 800) and it frustrates me that I’m still dealing with them as a result of Round City Moving’s lack of due diligence. Please make sure that you pay a few extra bucks and get a professional moving company that won’t leave your apartment bed bug infested!

Top Notch Service at a Bargain Price…
These guys just finished my move on Monday Night and It couldn’t have been more smoother… Amazing !!! Would Highly Recommend to anyone.