Recent visit was to purchase a Hello Kitty plastic two-pocket folder to contain my Canto studies in preventing from being crushed in my bag, which one folder is $ 2.99. There is customer service available to assist me with my needs as all the teeny booper girls spend their time at the registers chit chatting about hair, make-up, men, and other nonsense rather than actually working, thus dropping to two stars. Canto Chiggas! You’re all being paid to do a job, so be it rather than hanging out at the cash wrap chit chatting garbage when it should be done off-hours. FYI, Oriental Books’ store policy: «no refunds, no exchanges» which implies«all sales are final.»