Lux Nail & Spa

June and her team know how to take care of your nails. What sets them apart from other nail salons, is how friendly and kind their staff are. Messages are great, too!
We would highly recommend Lux Nails and Spa.
Rande Davis Gedaliah and Robert Gedaliah

Service is not good here at all. My nail lady, who i think may be either the manager or owner was so abrasive and rude. There was nothing pampering about my experience here. The pedicure was so fast and pointless. My feet didn’t feel cleaned or pampered at all. And my nails looked really bad. Uneven polish painting and she left cuticles and dried skin around my nail beds. Would never go back!

I agree with many of the reviews posted. It depends also who you get. Some take time and care about your nails whereas others go very quick and rush through it all. When I finished my manicure, I noticed there was paint on my skin. In addition, the paint looks sloppy. I don’t recommend this place — they are cold and not great.

Absolutely not! My friend and I had a terrible experience here in early September. All the manicurists were speaking Chinese with each other, which my friend fluently speaks as well. After we got our nails done, my friend told me that the manicurists were complaining the whole time. First, my manicurist complained that she had to take off my gel nail polish and that she wouldn’t have agreed to do my nails had she known that I had gel nail polish on. Secondly, they forced us to pay for the service, including the tip, before they even started painting our nails. When we tipped them, they complained to each other that the amounts were very low, even though we both tipped them between 20−25%. Lastly, my friend’s manicurist gave her a massage at the end whereas mine did not.
In all, horrible service and very unprofessional. Insulting your clients in a foreign language is NOT a way to ensure returning customers. Good luck to this spa.

I usually don’t leave reviews but have to for this one. I am new to the neighborhood and has been to the one on Columbus between 93 and 94 and didn’t like it and this is my second place in the neighborhood. It’s like a factory here. No detailed care is provided and they are just in a hurry to finish you asap. Cutting nails and cuticles should be treated carefully. I was scared and stressed when she was cutting my toe nail cuticles. it hurt. I had my previous manicure not being removed and had to ask thoroughly removed the previous colors. I ended up not getting colors for my nails as I didn’t want to stress out anymore. And also I don’t think it is clean here… They used the same tools for everyone… Not coming here at all.

This place was OK, I came in one hour before they were closing and I called ahead of time for my appointment. They were pretty busy and it felt that they were in a hurry while doing my nails. I enjoyed my spa pedicure with 15 minutes massage but my nails were not done well. There were bubbles inside of my shellac and the paint was not distributed equally for my black color, so nails looked different from each other. My manicure gets 2 stars and pedicure is 4. Also I was shocked that they don’t even wash your nails, just shape it and start putting the color! No washing???

I just moved to this neighborhood and was looking for a good go-​to nail salon. This one had pretty good Unilocal ratings and was right down the block from me.
I had a similar experience to some others here-​went in to get a pedicure. My aesthetician kept insisting on the more expensive 45 $ pedicures and when I told her I just wanted the basic 19 $ one she was visibly annoyed and rushed through the experience. She did not get any of the dry skin off my feet or moisturize properly but I suppose the nail polish looks fine. She was also visibly annoyed when I ‘only’ tipped her 2 $ (definitely didn’t even deserve one).
I won’t be going back.

I have no idea why this salon has such high reviews. I went to this salon with my mom this weekend because of the high Unilocal reviews but walked out disappointed. The pedicure service was really rushed, they didn’t check up on us, there was no massage (not even the quick massage most salons give you) and at the end when my mom found a chip and asked the lady to fix it, she told my mom in Chinese that it doesn’t need to be perfect and just forget it! «It’s no big deal». Uhhh it’s the customers decision whether it’s a big deal or not, not yours. Shame this place isn’t great because it’s close to where I live but there are so many better places around the area that make it worth the cost and extra walk.

Massage amazzzzzzxxxingggggg. Nails are okay. I would come back for massage. Soooooooo good.

I wandered into this salon, needing a reward for being a brave girl at the dentist. I got a mani and pedi. It was after work and the place didn’t seem fully staffed. I waited a bit for my services, but not too long. I had a nice pedicure that has lasted well for two and a half weeks, and a manicure with CND weekly polish that lasted a week and a half. They only charge $ 1 extra for the weekly polish, which is a great value.

I’m addicted to the massage guy. Sometimes I come here and JUST get a 30-​minute massage (it’s $ 1 per minute).

This is my go to place. I tried the others, but they don’t do as good of a job and are not as friendly. I had one bad mani/​pedi, I discussed it with the manager and she made sure that person doesn’t do my nails.

I come here from time to time to get manicures and/​or pedicures, and every time I’ve been here the service has been great. The owner and staff are friendly and don’t rush me out or rush the service I am getting if it is a little busy. Prices are fair for the area, and the entire salon is neat and clean.

Although I am usually pleased with the end result, I rarely enjoy my experience at Lux. When you walk in the door, if the owner/​manager is in the middle of a manicure she will completely ignore you. Nobody acknowledges your presence for an odd amount of time. When they finally do, you wind up waiting longer than they predicted, which makes it a time suck.
The manicures here have always been decent, but the managerial service is exceptionally poor.

I really like this salon. The manicures and pedicures are very well priced. The staff does a great job and I am always satisfied with the outcome. I would highly recommend this place for a mani-​pedi for anyone in the area. The only downside is the color selection is quite limited so I end up bringing my own polish.

Reading the other reviews for this place actually makes me kind of sad! Lux Nail & Spa has been my go-​to place in the Upper West Side for 2 years. Literally, I’ve been here at least 1x every two weeks. Everything is always excellent from service to quality. Even if they raised their prices, I would be committed to this place.
Some tips:
— Monday through Thursday, you get 25% off when you have a manicure and pedicure together.
— Before noon on weekends, you can get a FREE chair massage when you have a manicure and pedicure together.
— They have a loyalty card which you should pick up.
Admittedly, I have never gotten any of their spa treatments here… and every time I’ve been here, have rarely seen anyone get a spa treatment, so I can’t vouch for that.

No, just no.

Is it me? I read the reviews. I was so happy to read those reviews. I just wanted a pedicure that looked good and the person doing it knows what they are doing. This was awful! The place was packed. I guess I got the «one» people talk about. I seem to keep getting the floater at every salon. Anyway, this pedicure HURT. I mean it really hurt. She kept looking at the door to see who was coming and going while she was filing away and snipping at my little toes! When I sat down, this woman started pushing the more expensive and elaborate pedi’s at me. I said it’s my first time here– just a pedicure please. She grunted and was truly annoyed. Then started chomping on my foot. Shoving metal tools too deep and too hard under my nails. She was in such a rush to get done, that her hand kept slipping and she was poking me and dragging the file across my skin. OUCH!
I would never go back here. The other women working there kept seeing me tell her to cool it with the rough housing and they just turned away. The woman next to me also told the pedicurist who was doing her fee that she was being too rough. This ended when she squirted some cheap pink crap on my legs as a moisturizer. This is the WORST experience I have ever had a salon. The hunt continues.

I had family visiting during the recent blizzard when we decided that we wanted to be pampered in the cold weather. Imagine my surprise when I found out that this place was open on the day after the «Snowpocalypse» of 2010.
Before any of the snow plows arrived there were two people on staff here to cater to our spa needs. In fact, there were many other women who showed up with the same mentality.
Rather than being overwhelmed by the sudden onset of business, the staff accommodated everyone professionally. They have a great mani-​pedi special on Mon-​Wed for about $ 24. Being that I got an awesome pedicure, I give this place a resounding «Two Big Toes Up» (as opposed to «Thumbs Up»).

I can’t say enough about this nail salon. I also can’t believe it doesn’t have a Unilocal page yet. So, I will start it off…
I had a tough day at work and really needed to relax. I walked by and decided a full mani /​pedi was in order. It was by far the best pedicure I have ever gotten. Thanks to Jine who was amazing.
I highly recommend this place, they took such great care of me and I will certainly be back!