Hilton New York Fashion District

Have been staying at this hotel for years… even before it was a Hilton and it has been one of my favorites. Rating it only 3 stars this time because one of the reasons I stay here is that they have a rooftop bar, however 3 of the 5 night I was here it was closed for private events. One of the nights it was closed yo the public til 8:30 so we went to dinner and when we tried to go up at 9:30 it was closed. If you choose to stay here and expect to head to the roof just make sure it is not booked!

Stayed here for a quick visit to Manhattan after going to a wedding in Queens and we had a great time. It was very clean and in a good location. The rooms were a little small but most rooms are in the city. I priced the rooms on hotel tonight and got a great deal for 3 nights. I would def stay there again.

Stayed June 2016. Great location. One of the few hotels that allows you to pull in off the street to load or unload. Small circular driveway valet park for $ 55.
Very clean modern facility. Even the housekeeping staff is very quiet. Great value for the price. I got a better deal by booking direct with the hotel. The only very small downside to this hotel is no ice machines or in room fridge. Must call for ice. There is a mini bar but careful when looking. Even pulling open a drawer sets an auto charge.
The bar and restaurant area is simply beautiful. Very modern décor and great for conversation. The bartender (curly blonde woman… can’t recall a name sorry!) was really good. Friendly talkative and polite. And truth be told, she was quite hot! LOL Great bar food and well made drinks.
We didn’t get to the roof top bar as it closed early on Sunday.
Would definitely stay here again. Thanks Hilton!

I stayed here for three nights with my bf last week the first weekend of June. the lady at the front desk was really nice. When we got upstairs there was a tray of food (or what was left of it) right on the side of the door like someone had finished a meal before they checked out and left it there who knows how long it was sitting there for but anyway the room is kinda small, we were on the seventh floor directly in front of the elevators which got kind of annoying but we weren’t in the room most of the time so it didn’t matter, the bed was comfy I had some great naps and got some good sleep, the room was overall clean the bathroom was clean they have a coffee machine in the room but I wish they provided more sugar lol there’s a mini bar but the products inside is blah (don’t waste your time) the hotel was good for what it was good for just a few days to get away in a clean environment
If you get a room with a window facing the street it will get really noisy but I’m a city girl so it didn’t bother me much cause us New Yorkers are used to noise but it may bother some ppl, seems to me like they take forever to bring ice but maybe it’s just me, there was a awkward moment when I woke up from a nap and there was a couple trying to get into the room with their keycard I’m guessing they either read the room number wrong or… lol I watched through the peephole the whole time but they eventually realized they were in the wrong place it was funny but weird at the same time cause I woke up like my bf is here so who tf could that be? but overall good experience I would stay here again oh and the ac gets really really cold but I like sleeping with a big blanket under the ac so it was comfy for me but of course you could change it to any temperature you like, not so bad experience i would recommend this hotel oh and make sure you go to friedmans to get some breakfast in the morning yum

I’m really surprised by the slow & incapable customer service at this hotel, and the lack of accountability when they make a mistake. I mainly dealt with Skylar Siminovsky regarding an issue where the desk in the room had left black stains on a fairly expensive pair of pants that I own. I was originally told I could file a claim for the damages. Every email took days to get a response and in the end, after having me send pictures of the damage to «prove» it and a lengthy and slow correspondence, they stopped responding to my emails and refused to let me submit a claim.
I run a business, and when we make a mistake, we make it right. We keep our customers that way. They fail to incorporate this into their «hospitality» business whereas other hotels knock it out of the park.
Not all Hilton’s are created equal, and I’d pass on this one!

Atrocious service. Unfortunately, I booked through a third party, who screwed up the dates. The booking agent was incredibly helpful and polite, but the hotel doubled the price to make the change to the correct date, so I had a choice between paying for a room I didn’t need or paying way too much. I chose the second option but shouldn’t have. They gave me the wrong type of room and wouldn’t change it because «People who book through third parties take what they get.» Everyone with whom I interacted (on the phone and at the front desk) was rude. The agent at the front desk when I checked in didn’t even look at me.
Over $ 400 for a crappy room and rude service. Don’t go anywhere near this place.

Poor customer service and the staff including the general manger watch your every move, there is No privacy at this hotel what so ever. Then the rooms are very tiny and you feel cramped. I stayed on a Saturday night so it was busy and they still watch every guest like a watchdog. So disappointed. :(

Really nice hotel with spacious rooms given its New York. Staff was really welcoming and helpful. Great views of the Empire State Building if you get a room on that side. Restaurant and bar lounge were nice spaces and food was good. Location is convenient to lots of attractions as are most in this area of town. No issues with staying here. Would come back if looking for a room in this part of town.

Stayed here one night. Never again. There was loud noise/​banging going on outside all night long. Also, the thermostat didn’t work in my room. It was blasting heat or it was nothing. The décor is very dated. Reminds me of an old Carnival Cruise ship. The bed was somewhat comfortable, but that’s my only positive comment. If you expect to rest, don’t stay here.

I stayed here for three nights during a recent trip to NYC. Check in was quick and efficient. My room was on the 16^th floor, small, but what I’ve come to expect from NYC hotels.
The room was clean and comfortable. There was a desk to work at and the WiFi was fast enough to get work done. The bed was reasonably comfortable. A flat panel HD TV hung on the wall above the desk and displayed my name on the main screen, welcoming me to the hotel when I turned on the TV
The only thing missing was a Mini Fridge. They have this fridge contraption in your room stocked with drinks you can purchase, but there is no room to store your own drinks. I found out during check out as I was leaving the hotel that you can request a Mini Fridge. I wish I had known!
I’d stay here again.

I stayed here for one night this weekend and the whole staff was very accommodating. I checked in and the gentleman was welcoming, friendly and wished me a happy birthday.
The rooms are a little smaller than they look online but still clean and comfortable. You need your key to get to the floor and you can’t go anywhere else in the hotel except for your floor. It was a little frustrating at first to figure that out but was fine afterwards.
It’s a great location in Chelsea and everything is pretty close by. A little pricey but not too bad, would stay there again.

Hilton has become my preferred hotel of choice, initially because I was always forced to use them for corporate travel, but now because they’ve proven to be very reliable wherever I go. This particular trip was for leisure. Me and the boys descended on the City for our annual trip to the Beer, Bourbon, & BBQ Festival held in Chelsea. Rooms with queen-​sized beds were available at the advance purchase rate of $ 125/​night, which is a steal in NYC on a Saturday night. Valet parking cost another $ 55, but frankly it’s worth it considering you can drive right up to the front door and enter the hotel without a hassle.
The rooms, while small, were extremely clean and nicely appointed. Windows that actually open are an added bonus in these newer hotels where the temperature is generally regulated to a balmy 74 or so degrees. A Keurig machine and mini-​bar were also welcome touches. If you don’t like the sounds of the City in the morning, I recommend avoiding rooms in the front of the hotel. With the window open even just a crack, things get loud really quickly.
Staff was all super-​friendly and helpful. The hotel bar is actually a restaurant called Rare Bar & Grill, and is decent. They have both a bar and restaurant off the lobby entrance, as well as a rooftop bar which is open year round. Spend a few hours here like we did and expect the tab to run pretty high pretty quickly. This is Manhattan, after all.
All in all we had three rooms and everyone only had positive things to say. If you need a clean, reasonably priced hotel room located in a pretty decent section of town, you’ll be happy here. We’ll definitely be back again next year.

We were on the 20^th floor w/​a fabulous view of the ESB. But we just spoke to someone the floor above us who said he could hear the music from the rooftop bar all night long. We love the hotel location and proximity to everything we wanted to do and see. Highlight of the trip was High Line, we walked it from end to end. It was a little odd that the rooftop bar didn’t open until five barely gave you chance to see ESB before the sun set! Don’t miss the Crompton Ale House across the street for week-​night Happy Hour specials (frequented by locals) & wonderfully large tap choices of local craft brews!

Both the check in and check out process were super quick and easy. The room was ready earlier than promised which made the start to the weekend pleasant. Room was reasonably priced, clean and spacious enough (for NYC standards). Bed wasn’t very comfortable but aside from that was satisfied enough that I’d stay there again. The hotel manager was very helpful as was the rest of the staff at the hotel.

We could not have been happier with our stay at the Hilton Fashion District. We spent 7 nights there over the holidays and while our needs were few, any time we had a question, the staff was friendly and accommodating. There is no question that we will stay there again when we return in July. The location is fantastic and the rooms are quite nice for New York hotel rooms. Thank you Hilton for this wonderful property.

Stayed at this Hilton a few weeks ago while in NY on business and I really enjoyed my time here. The room was on the small side, but I expected that in Manhattan. (Seriously though, the place is in the «Fashion District» and then provides a closet that can only hold about 10 items??) The bed was extremely cozy, the bathroom felt very luxurious, and the lobby area was very chic and professional. You also can’t go wrong with the location!
My only complaint about this hotel is the prices seem to vary wildly… Some nights you can catch a room for around $ 115; other nights, expect a smooth $ 300. If you don’t have firm dates, definitely consider digging around a bit and see if you can snag a better price by adjusting your plans slightly!

This no 4 star level hotel. Walls are paper thin. No ice available. Was woken up by the sound of fluffing a plastic bag by housekeepers working From a closet outside our room. Could hear every movement. No view from the –19^th floor. Nice views from the rooftop bar on all sides. Beds were comfortable and feather pillows nice.

This Hilton has a nice location near 26^th and 7^th. Subway stops are nearby, the Megabus drops you off nearby, and it is walking distance to many attractions like the Empire State building, the Flatiron building, etc.
The rooms are about the right size for NYC standards. Not huge, but comfortable and ample. Staff is friendly, smiley and warm.
The breakfast is offered downstairs at the RARE restaurant and they have a buffet you can choose. The nice feature is their rooftop bar, which opens after 5pm.
Check it out !

Stayed here while at an event in the area for work. Because the company paid, I did not care about the $ 500+ rate for one night. I assume most who are paying these mid-​week rates are in the same boat? Otherwise, yikes.
The room was clean and comfortable, as one would expect, but the Hilton gets 5 stars because of 2 lifesaving measures:
1) We arrived at 9:30 AM, over 5 hours before our scheduled check-​in time. I figured we’d just drop off our bags, but they had a room ready for us!
2) We both forgot our phone chargers. I asked if they had one we could borrow, but the staff at the front desk said they had 2 there that we could use, so they charged our phones for us there.
Who cares if 3 of the 4 elevators were out of service? At least I could play TwoDots while I waited!

Perfect location to Penn Station, Madison Square Garden and great shopping! Hotel is small but very modern, clean and current. Room was very clean and stocked with amenities. Dinner at the restaurant Rare Bar & Grill was really good. The best part about this hotel is the rooftop bar and lounge. It doesn’t open until evening, but has great views, a DJ and is a «spot» apparently for locals.

Check in is at 3pm and its rare to do earlier since this hotel usually sells out. I’ve stayed here about 4 times first when they were called TRYP and then when they changed the name. The hotel is very updated and the staff is very friendly. They have high speed elevators and a roof top lounge. I had the room with a King size bed, and the space is pretty decent, bed is very comfortable. In the bathroom it is a stand up shower and the shower head has different settings for a massage. Concierge was very helpful with telling recommendations for food. The hotel is about a 10 – 15 min walk to the main area of the Times Square center with the lights. You pass Madison Square Garden on your way there so the area is pretty crowded all times of day even after midnight.

Timeframe: Stayed for two nights.
Price: Only about $ 500 for two nights in July 2015.
Hotel: Hotel is in a great area, 2 blocks from the subway to get anywhere. Lots of food and drinks nearby. There is also a decent burger place in the hotel ‘Rare’.
Room: The room was the same small size like other nearby hotels. There is an annoying snack bar that has lights which cant be turned off when you are trying to sleep. Its like having a nightlight on when you are trying to sleep.
TV: The tv has very limited channels.
Views: From the 11^th floor not able to see anything. People from the 14^th floor told me they were able to see part of the empire state building so you may need to be at least that high to see it. Also you will need to face the front of the building to do so.
Linens: No complaints on the linens.
Elevator: Elevators was fast.
Bathroom: Nothing to rave.
Overview: Would definitely recommend this place for anyone who can get a decent price.

I really enjoyed my stay here. The hotel styling is unique and so are the folks that stay here. I was greeted by Mariane who kindly upgraded me to a room with a view of the Empire State Building and made me feel like a valued guest.
Very nice, comfortable corner room on the 20^th floor. Great location. Easily walked to the Village for dinner. Lots of other things going on in neighborhood.
Also, they have one of the best rooftop bars I’ve ever seen. I just watched the Yankees beat Baltimore while sitting comfortably on the roof with the Empire State Building on my right and 1 World Trade Center to my left… Nice.
I’ll stay here again.

I enjoyed my stay at this hotel a lot. It is pricey, but I have to say they treated me like a VIP. On the first day the young lady at the front desk was very kind to me, and on my last day Jose and John got me a car, knocked ten bucks off the price, got me water, loaded my bags and made it absolutely no fuss no muss. All I had to do was pay and the driver knew not to over charge me or haggle with me.
The room was gorgeous and quiet I got a twelfth floor room so I had a decent view. Free wifi with no complaints and the RARE restaurant is really nice with great food.
In the morning I had drink vouchers and breakfast vouchers and I enjoythe breakfast.
Overall I couldn’t find a negative thing to say about this place. Convenient, quiet, luxurious, and the staff is fantastic.
Stay here if you have the cash. Remember this is New York in Manhattan so everything is pricey… so I struggled on whether to put pricey or moderate. In the end I am going to stay true to the rest of the country and put pricey. Expect that everything in Manhattan will be.

Coming from the airport? Location can’t be beat. 3 or 4 streets off from the Penn Station coming in from Newark and located closely with so many MTA stations. 5– stars for accessibility!
This is not the type of hotel you would stay in for a honeymoon. Functional and efficient with small rooms, this place makes a good bed down location for a busy visit to NYC.
Free coffee and tea via Keurig in the room.
Bed is one of the nicest I’ve slept in, and sheets are nice and heavy.
Bathroom is simple and nothing fancy.
Minus a star for no free Wi-​Fi unless you are a HHonors member. Also, I’m sure it’s just as much a matter of space as it is that they expect you to get dry cleaning done, but the tiny ironing board in the room didn’t even have a padded cover on it.
As noted, staff is exemplary. Would definitely stay again for its 5-​star location and super comfortable beds!

Fashion District… models everywhere? Sadly, no.
Very clean, good central location, Rare restaurant, Rare Rooftop bar. Things to do, people and action built-​in; yet, rooms are quiet — nice. Modern lobby (albeit small, it’s appropriate).
The mini fridge has only Vodka ($ 11) and Heineken ($ 7.50), Coke/​Diet ($ 4.35), Evian Water ($ 4.25), and Cashews ($ 8.15) and M&M’s ($ 7.25). C’mon — I can get fine chocolates at a nearby confectionary at that price.
Nice professional service; all good for a 4 night business stay.

I stayed here last year for a few days as well. They really know how to do customer service. Everyone was very polite and professional. If I needed something, they attended to it very quickly.
The rooms, though small, were clean, modern and they have nice Keurig coffee makers. I wish they had refrigerators (they did, but the ones filled with overpriced snacks and no room for anything else). Beds and pillows were comfy.
Room service was prompt and the food was very good. They asked me to call down when I was finished and put my tray in the hall so they could come pick it up — nice touch, as I’m not a fan of dirty things sitting out in halls for hours!
Conveniently located near subways, easy to walk to things like Chelsea market, the High Line & lots of restaurants. A Whole Foods right nearby, too. I would stay here again!

On this year’s annual Memorial Day excursion to NYC, I opted for a change in hotels a bit closer to Chelsea but still within walking distance from Penn Station. Hilton NY Fashion District fit the bill and I was satisfied with my stay.
Not too far down from 7^th Ave on 26^th St, it’s pretty easy access. The façade is nice and inviting, and it has an eye catching lobby with modern trendy tones. Check-​in was easy, it was nice to use the Hilton Honors app on my phone to check in before I hit the door and choose my desired room available. I just picked up my key card and hopped on the elevator to my room. The room is nice, clean, smaller like most in the Manhattan area for this type of hotel, but well maintained with nice desk/​closet/​furnishings. The bathroom was very clean and well appointed with nice shower with glass door entry (no tub). Only a few things stood out that were lacking with the room, most minor. First, the walls were thin as I heard most everything outside my door. Second, not an over abundance of storage for things. Last, the bed itself was a bit lumpy and soft but still gave a great night’s sleep I have to say. On the whole, it was a good room and I enjoyed how nice it was. A bonus for this hotel is its rooftop bar. Great place to have a drink and relax looking at the Empire State Bldg and other sites near you (see my separate review for RARE View Rooftop Chelsea). It’s worth it to go check it out and enjoy it. There were no problems waiting for elevators as I’ve encountered in a lot of Manhattan hotels. There are a few good dining options near but not as many as I would like, however you can find about anything within a few short blocks walking. Check-​out was fairly speedy as well but I did not get a copy of my receipt until it appeared on my phone app/​Hilton Honors site as they didn’t have a preprinted copy ready at time of departure (probably because there are refrigerated mini bars in the rooms they want to inventory first). The desk staff was nice and positive both check in, check out, and throughout my stay.
Bottom line: I enjoyed my experience here at Hilton New York Fashion District. Nice room for the most part with a few things noted above. Enjoy the rooftop bar if you go here, it’s a great bonus! I would use this property again, location wise along with all the things it offers, it’s hard to beat in this area.

Had to travel back to NY for business for one night. This is a small but good hotel.
SUPER friendly desk staff. They were always smiling (and not in a fake way).
Small — the entrance/​foyer area is small and the rooms are small… it’s NEW YORK! Using every square foot. BUT, it’s not so small that it’s uncomfortable.
My room faced the street/​front of the hotel. The beds were comfortable and bathroom was clean. The shower was «awkward» in that the door opened INTO the shower (would have been better if it was on sliders). So you jump in to cut the water on and JUMP back out to let it get warm (otherwise you are under cold water).
Also, don’t get a room in the front: the garbage trucks and traffic honk horns ALL NIGHT. I used earplugs to sleep.
The HVAC system location: It was COLD in NY the night I stayed and the HVAC system went from HOT to drafty (when it cut off). I realized that there was a draft around the HVAC system location (in window), though the control/​sensor was on the opposite wall. So, once the room became «of temp», it took a while for that draft/​colder temps to reach the wall. This bothered me and I didn’t get a a good night’s sleep because of the fluctuating temps because of cold draft vs heat.
Luckily, I was only staying one night or I would have asked to switch rooms.
This hotel is located right between 7^th and Ave of Americas (between 23^rd and 28^th street subway stops). GREAT location and because it’s in the center of it all, it can be a little noisy.
Lastly, MAD because I had to PAY for wi-​fi (though I am an HHonors member) and it was SUPER/​DEATHLY slow.
Too bad because this hotel is in a great location, but I can’t say I’d rush to go back and stay at it due to the fluctuating temps, slow wi-​fi and noise.
Room Tip: Don’t get a room in the front. The trucks and traffic honk horns ALL NIGHT.

I had previously stayed in Midtown East and Herald Square during my previous three trips to NYC but picked out this hotel to be closer to SoHo and Chelsea, two of my favorite boroughs. The hotel is a little bit on a side street, but there are several subway stops located close by which is very convenient. Though I would have enjoyed a few more restaurants and bars close by, I did enjoy getting a good night’s rest without the sound of taxis honking all night long. However, I wouldn’t have felt comfortable walking around after dark by myself in this area.
Our room and bathroom were well renovated, and the room size was on the average to larger side for Manhattan. I thought that we had a great value for the price paid ($ 150/​night AAA rate in early January). I would consider staying here again if I was able to get a good rate.

Being that this was my boyfriend and I’s first stay in New York, we really knew nothing about location or hotels in the area. The Hilton is a well-​known name and the reviews seemed to be okay (cleanliness being a top priority) so we booked this one.
We originally booked the Hilton for our 6 day trip and after dealing with horrible customer service and seeing how sub-​par the hotel was, cut it down to 1 night stay while we frantically looked for other hotels to stay at. The front desk did not even ask us why we no longer wanted to stay with them, they simply didn’t care. We were able to find another AMAZING hotel on Hotel Tonight called the Tryp by Wyndham.
The Hilton was clean and basic… 1 star is for cleanliness… but as soon as we walked in we were notified about the 300 dollar incidental deposit (never mentioned before arriving .our current hotels incidental is only 50 bucks). SO they take the money for your stay out as soon as you arrive along with 300 more dollars, which they give back to you upon departure.
The blonde at the front explained everything very vaguely as she was quick to swipe our card and get rid of us while we were left extremely confused. Customer service gets 0 stars.
We were told on the phone that they had a fully functional fitness center with weights for a full body work-​out. This wasn’t true either. It was all cardio with a couple free weights.
No free wi fi either like the wydham has. And in a terrible location which is far away from good food or site seeing.
I normally hate to complain, look at all of my reviews, most of them are 4 – 5 stars! But I truly believe where you stay can make or break your vacation. This place REALLY needs to learn customer service skills and needs to be in a better location.
This was a HUGE disappointment, so glad we were able to shorten our stay to only 1 night.