Healthy Smile Dental Arts

My appointment was at 10, and several other patients and I waited outside for a half hour until the staff arrived at 10:30. I was the first to check in, and given paperwork at 10:50.
The last page was a signature form verifying that I had read and agreed to their privacy practices notice. I asked for a copy to read and the receptionist said they didn’t have any. No hard copy, no digital, nothing.
I declined to sign anything without reading it first, and she said it didn’t matter, that I should just sign it, that it was just «privacy stuff». I kept asking to see a copy of the notice before I signed, and she finally shrugged and gave up. I left, taking my paperwork with me.
I can’t speak to the dental services they offer, but if the waiting room treatment is any indication, its about as good as the previous reviewers would have you believe. I’m filing a formal complaint with my insurance company.

«Completely unprofessional» is exactly what I told them after they made me wait an hour for my cleaning. They amazingly did exactly the same to me as guy above, stating I needed to keep my opinions to myself. When I returned they gve me this shade look and made me wait an hour AGAIN! Finally, I was seen, no one was in the waiting room. READY FOR THIS???
Thry cleaned my teeth for 5 – 7 minutes and said I had cavities. I said wow that was the shortest cleaning I’ve ever received. I said I want to see where they are. The dentist stated, «I’m taking time away from the next person.» I said its your job, I’m not going to feel bad for that. She then pointed to like 8 different places in my mouth and I said, so I have 8 cavities. She said no.
Now let’s review.
5 – 7 min cleaning
80 minute wait
Do the math. Something isn’t adding up.
If there were zero stars, I’d give them that. I’d report them to my insurance company actually. The rudeness level was the worst I’ve ever experienced.

Completely unprofessional.

I was in the waiting room for 50 minutes past my appointment time before I cancelled and walked out.

Receptionist tried to convince me I was wrong for wanting to cancel as if I’ve never experienced real customer service from previous dentists.

This place is the WORST!!! I had appointment for 10am, I waited in the pouring rain for 45 mins before someone can to open. The front desk girl is REALLY RUDE. Attitude SUCK!!! I don’t understand how
you have an attitude when you’re the 1 LATE. Bottom line unprofessional don’t GO trust me on that. Never ever again