Hair Model Express

Communication was limited, I never saw or interacted with anyone within the company other than via email. Much longer than their policy states to get paid. I guess they have a lot of models working for them because I had to hunt down the money. Fairly frustrating company to deal with.

I found out about this agency through a craigslist posting back in December of last year. Submitted my photos, attended a casting and was booked for a job. I completed the job in March and have been patiently waiting for payment since. They specify in their payment policy that you can expect to wait minimum 60– maximum 90 days due to the high volume of model castings. It has now been almost 100 days since completion of the job and I (along with several other models who completed the same job with this agency) still haven’t been paid.
I probably would be more understanding if they are struggling to process payments if they would communicate what is going on, however despite many unanswered phone calls and emails, I still haven’t received an appropriate response. No mass email to explain or apologize for the delay. Phone’s not being answered. Voice-​mails not returned. And emails not answered. Payments now outside the processing time stipulated in their contract and still no correspondence and no pay!
The most frustrating thing is that they claim it takes time to pay as the company who hires doesn’t pay out til months after the job HOWEVER several models I know of who were not represented by this agency were paid over a month ago. So I think the moral of the story is to seek representation by another agency or work independently… Unless you are up to the frustrating challenge of trying to communicate with this agency in getting the payment owed to you.