Chelsea Highline Hotel

My boyfriend and I thoroughly enjoyed our stay here– it’s a 5 star hotel in our book!
We reserved the private room with a bathroom, which I recommend if you’re looking for more of a «hotel» feel. The room is perfect for 2, and for the price you’re paying you really can’t complain– The mattresses are new, the maids came each day, towels were always available, and the hotel staff was extremely friendly and helpful.
The location is perfect, there’s a subway 3 blocks up and the beautiful Chelsea Waterside Park which sits on the Hudson River is directly across the street.
I can’t express enough how awesome this place was! I will stay here every time I go to New York because of their wonderful staff, low rates, and all around good time they showed me in NYC.
THANK YOU CHELSEA HIGHLINE HOTEL FOR YOUR HOSPITALITY SEE YOU NEXT YEAR

Don’t think I would return here again and would rather sleep on the subway. While one could argue that this is a hostel and it is not meant to be luxurious this was a total fail!
Upon arrival I waited 40 minutes for someone to show up. This was at 7pm and a line with two other people waiting with me started to form. We all attempted to call all of the numbers we could find as well as even calling the other location which there was no answer. When the associate arrived communication was a little difficult, but she gave me a hotel style room key and I went to the third floor.
The room consisted of a bunk bed with a nasty pillow and bedspread. The smell of the room was awful and when I met my new friend on the top bunk he was also very displeased with this place and informed me he was not staying a day longer. The AC unit in the corner was disgusting and looks like it had never been cleaned and the sound and smell when it was running was equally as disgusting.
The bathroom was like a taped off war scene and the floor and sink was beyond disgusting. This made many truck stops look spectacular. No wifi in room and the critters in the hall were an exceptional finishing touch.
The good news is that it is in a great location and it is super cheap, but Central Park is free and in a good spot too, so I would highly recommend to sleep on a bench or the grass. No reservation required!
You have been warned… Stay away!!!

Llegamos al hotel. El recepcionista puerto riqueño nos atendio pesimo. No solo que no nos dejo guardar las valijas en el locker si no que tampoco nos presto el baño.insistita con que el
Cheq in era a las 3 de la tarde
En cuanro al hotel es bastante feo
Las camas estan envueltas en plastico y son finitas con alambres, en algunos cuartos la calefaccion funciona cuando quiere.
La relacion calidad precio es buena ya que esta dentro de manhattan y es de lo mas accesible que podras encontrar

It seems like most of the negative reviews I’ve read for this place seem to be from people who didn’t really know what to expect from a hostel. When I visit the city I only need somewhere to crash and stow my stuff. This place was just fine and it was in a great location. We were lucky enough to get a room with a private bath which was good. We arrived in town early and they stored our bags for us until we could check in. They also stored them after we checked out our last day. The room was sparse but clean. The bathroom had a little mold on the caulking but no more so than I’ve seen in other more expensive hotels.
The real beauty of this place was the location. It is close to the West Side Highway which provided some noise but not any more than other areas of the city. But you’re steps away from the Chelsea Piers and the walkway along the Hudson River. In the other direction, you can access the Highline from the same block. The 23^rd St/​8^th Ave MTA station is three blocks down and serves the C & E lines.
I was pleased with this place and would stay there next time I’m in the city.

Pros– convenient location. Staff was friendly, rooms were simple but clean.
Cons– very noisy outside (although this wasn’t the hostels fault)…, shared bathrooms were filthy. Ours looked like it had urine stains on the top of the toilet tank. Despite other reviewers. I thought it was very expensive for what you got. For a room of two, it was 50. For 3 –4 (which we were) it was 150. Beds were very squeaky. My niece and I shared a bunk bed– she was on top and probably weighs 100 pounds soaking wet but if she moved at all, the entire frame moved and squeaked. I ended up putting my mattress on the floor and sleeping there.
The truth is, if the price was considerably cheaper, I’d try it again despite the bathrooms– but it was not worth anywhere near what we paid.

Location — pretty convenient. It’s close enough to Brooklyn and central park. 3 blocks away from a subway station though. A bit of a walk, but there are always cabs driving along 11^th. It’s right by Highline park too!
Price — reasonable pricing. $ 60−80/night which is far less than staying in a hotel! It’s ideal since we’re hardly in our rooms anyway.
Cleanliness — the room is OK. Clean enough. There was a sink in ours so that was convenient. The shower is communal per floor and suite side so you’re sharing with about 12 – 15 other people. It’s pretty clean in there.
The room itself — the blankets are like foam. Pretty freaking weird. Wood flooring. Somewhat modern looking furniture and wall art. The gap under the door let’s in a lot of the hall light so that kind of sucked.
Be warned, the noise level is pretty high! Either its cars/​trucks passing by other people in the halls. There are no quiet hours. Bring ear plugs or be ready to not sleep! It is NYC after all: p

When I travel I rarely spend any time if any in my room. This place was perfect for my needs. It was clean, affordable, and they had free breakfast. LOCATION, LOCATION, LOCATION. This place is prime time in the middle of everything hip, cool, and up and coming. I walked to the meatpacking district, chelsea, and rented a bike on the harbor and rode the bike path all around.
The staff is like my family now. I have never met such nice people. They helped me cram everything in one day. They provided me discounts and local promotions with tour’s. I also got to meet the manager of the Hostel, «Carlos.» He personally helped me get to the Airport on time. My cabbie didn’t show up and I was running late. Can’t say anyone in NY has ever done that for me.
I highly recommend this place to anyone. You will be safe and be in the middle of everything you could ask for. They also served free breakfast in the morning, but I always missed it.

Pros– Room was tidy and clean with pretty good linens. Staff was courteous and helpful. Occupants were friendly.
Cons– location is poor, relative to where you will likely want to be. There’s no elevators so you’ll have to hike your luggage up a steep set of stairs. And if you plan on traveling the day you check out you can plan on paying a petty $ 4 per bag. The complimentary breakfast is about as basic as you get, however it’s free. As already mentioned, the pillows are the flattest this side of the Mississippi. And the real fun was hearing over the intercom they were about to start testing the fire alarms at 7:30 am. Poor timing IMO.

It’s not a hotel, it’s a hostel. Note the two five-​star reviews: almost identical language. Don’t trust it.
I booked this through
. Didn’t pay close enough attention to the reviews or the pics. Look at the pics. Those apparently wooden floors are actually rolls of adhesive-​backed plastic flooring loosely glued to the floor. The area rugs are cut up bits of shag carpeting. The beds, which are indeed pretty new, are cheap, thin, and squeaky. There are three bathrooms on a floor shared by perhaps 14 rooms that sleep perhaps 30 people. Gets a bit crowded. Sure, the towel-​bedecked European girls wandering the hallway at night are often attractive, but it’s not worth listening to that bathroom door SLAM over and over again most of the night.
My «family» room had a bunk bed and a full-​size platform bed. Serviceable. Three windows overlooking a busy street on a main bus line, one of which had a screen. No air conditioning, of course, so you get to choose between hearing every honk, engine roar, and bouncing truck bed or sweltering in the heat.
They don’t allow food to be kept in the rooms either, otherwise the critters you’ll be staying with, for which you’ll find big D-​Con rat baits in the corner, *will* get in and nibble away.
No elevator either, so don’t book your grandparents into this place. It’s a student hostel, no more, no less. And truly, I’ve managed to stay two blocks off Central Park in a clean hotel for about the same amount we paid here. Take some time and look around, book in advance.
But hey, the free bagels they give away in the mornings are pretty good. It’s NYC, after all. But no cream cheese.

This place is a DUMP. DO NOT STAY here.
I am a seasoned hostel traveler too. I’ve stayed at all kinds of hostels over the past 10 years… good and bad hostels… all over the world, from Britain to Brazil, Madrid to Miami… and the Chelsea Highline Hotel takes the cake the as the absolute worst hostel I’ve ever stayed at.
The Chelsea Highline Hotel belongs to the Jazz chain of hostels. Every time I visited NYC, I was a loyal customer of the Jazz location on 14^th and 2^nd. That place was called Jazz on the Town. But it «closed for renovations» sometime in 2010, and by summer 2011, it wasn’t even mentioned on the Jazz website.
Then, this new place appeared on Jazz’s website, the Chelsea Highline Hotel. Because I had such a great experience at Jazz on the Town, I didn’t think twice, and booked it. I was willing to put up with the relatively long walk to the nearest Subway station. There’s a Whole Foods within decent walking distance (but not as close as the Jazz on the Town was to a Whole Foods). And the price was cheap (about $ 32 a night), so I went for it.
But from the moment I arrive, everything starts to go wrong. The hostel is still under construction. The lobby looks completely makeshift, and the front door is always left open. I ask the girl at the front desk when Jazz on the Town will re-​open, and she has no idea what I’m talking about. She gives me this sheet with hostel rules, one of which states that towels are placed in the rooms.
I’m given my key card, I walk up the 3 flights of stairs to my room. It’s a spacious 2-​person dorm room. I’m willing to overlook the fact that they had opened an unfinished hostel. And I mean it’s UNFINISHED. The light switch and electric outlets [for example] just hang from the wall by their wires.
This is in the middle of July, and it’s hot. There’s a fan provided in the room. I try turning it on, and it doesn’t work. It’s plugged in, but the power outlet isn’t working. The window is only open a crack. I try opening it further, and it doesn’t open. They had drilled two screws into the windowpane which prevented the window from opening more than 5 inches. And it’s HOT in that room.
Two guys suddenly walk into my room. One of them, turns out, is my roommate, and the other was a hostel employee. My roommate shows the employee the power outlet that isn’t working. The employee says «okay» and just leaves. I ask the roommate «oh, are they going to fix it?». He says «yeah, but not today». I tell him, okay I’ll take a cold shower to cool off. I grab the clean towel that’s sitting on the nicely-​made bed, and he says «that’s my towel». I say «then who’s is that towel drying on that chair?» He says it must be the guy’s that stayed there before me. And the unmade bed was his too. The sheets and towel weren’t changed… none of the staff bothered to come into the room and clean up (garbage can is overflowing, empty bottles and cans on the little table). I take the old roommate’s used towel to the front desk and ask for a new one.
I make my way to the shower… and –like most hostels– there was nowhere to hang clothes, nowhere to place your soap/​toileteries etc. Yet, the bathrooms in this hostel are far worse than in any other hostel I’ve been to. The entire 4^th floor –which has 19 rooms (I counted them), some of which house more than two people– has only two bathrooms, each with only one sink, one shower, one toilet, and no soap dispensers. And these bathrooms looked –no surprise– nasty and unfinished. One of the two toilets on the 4^th floor doesn’t flush, and the other one never has any toilet paper. The 3^rd floor is similar. At one point I really have to go and do a #2…I walk toward the toilet that doesn’t flush (because it has toilet paper), but it’s occupied. I walk to the other one, no toilet paper. I go to the 3^rd floor one, and it actually had a little toilet paper, but it wasn’t enough. I do my #2, and end up having to use the shower to finish cleaning up, due to very little available toilet paper (literally, just a few squares).
So, that first night, after my shower, I strip to my underwear, and go to bed. And it’s HOT. My entire backside, and the back of my head, are hot as hell as they rest on the hot bed. After an hour of tossing and turning, I get up. Because the window doesn’t open more than 5 inches, I use force, and break off the screws that prevent it from opening more. I don’t care. I’m dying in there. Only problem now, is, that the window doesn’t stay open. So I take one of the two chairs in the room, and place it in the windowpane, to hold the window as open as possible. I still end up tossing an turning that night. The heat is just unbearable.
Needless to say, I didn’t stay for the 2^nd night I had booked there. I found vacancy at a hotel in SoHo, and spent my second night there.

This hostel is recently opened and is undergoing renovations.
Pros:
Cheap-​$ 75−80/night for a private room
Great neighborhood, close to C/​E metro lines as well as walking distance to Lower Manhattan, etc.
Staff– although they are all international interns, they are attentive and nice.
Room– good size, new furniture but sparse.
Cons–
Doors slam all night long.
Bathrooms only partially work and hot water is a luxury. I would highly suggest bringing some flip flops as the bathrooms will make you cringe.
Overall — I loved it for the price, but you need to be a seasoned hostel traveler to appreciate it. If you are expecting a hotel you will be sadly disappointed.
As I said its undergoing renovations (we did not notice any noise) but the conditions may change so likely the hostel will be nicer in a few months.
Good Luck!