8th Ave Plumbing & Heating

I don’t get it. What is up with plumbers in NYC.
I recently reviewed another horrible one and this one is just as bad.
I called on Friday when Westside Plumbing and Heating just didn’t show at all after I made an appointment. I figure, this place would be different. WRONG.
My appointment was for Saturday at 1pm. Ok, so, at around 12 this guy calls me to confirm (good sign) but says he can come later if that’s OK, around 3pm. I’m OK with that, I had errands to run.
3:30, the guy isn’t here. I wait till 4pm. no guy. I call him and he says he’s on a job and will be here shortly. I’m OK with that as I was home doing laundry, packing for a trip etc.
7pm rolls around and I call him, no I’m a little annoyed. He says, «he forgot»
WHAT
THE
HELL.
He says he is on Long Island. I ask him to come Sunday. He says «OK» that he will be here at 10am sharp, no excuses.
Guess what?
The guy didn’t show!!?
I call him and ask him were he is. He says he was running late he’ll be here by 10:20.
10:30 I call him and he says he is across town and way uptown.
It’s now 11:45, I called his office and spoke to Jasmine. She is clueless and was of no help. She claims the guy is parking. I just called him and he said he’s parking.
I will update if/​when the guy comes.
Worst experience ever.