US Post Office

As most stations are ho hum, this one is pretty convenient when you’re heading from LAX to the beach. Staff is quite accommodating. You’ll get a smile every now & then too.
If you’re discouraged by the lines, use the Automated Postal Center in their lobby. If you are shipping express using their boxes or envelopes, they are located inside. They rarely have a stack of supplies in their lobby. Don’t be discouraged by the broken lever on the large mailbox used for Priority Mail packages. You need to grab the barrel with both hands & give it a bit of a tug (without squishing your fingers in the process).
There’s street parking on «The 1» or on the south side of their building. Remember though that you will be ticketed and towed if you street park between 3 PM & 7 PM. There’s also overflow parking in their lot on 10^th (immediately to the south).
If you want a swankier facility, go to the El Segundo facility on Mariposa.

Both automated postal station and scale were broken. Lame. Although it is bigger than other local post offices and there are streets nearby to park.

So far, this is my favorite USPS in the South Bay! No one really enjoys waiting in line at a post office, especially when the employees are not helpful when you DO get your turn in line. That has been my experience at many of the USPS locations I have been to. I went in to this location on Friday and was already frustrated because I was attempting to ship some golf putters that I sold on eBay and there were no boxes that would accommodate their length. Richard was great. He saw that I was in need and instead of giving me an excuse he and I worked together to find a solution. They had small Priority Mail Tubes but they were only ½ the size of the putters, Richard and I stacked two together and he suggested I try making that work. I got creative at home and sure enough I was able to cut the end of one tube and squeeze it to fit inside the other tube, I taped the ends and the middle where I connected them and I had the perfect box! Score!
Fedex wanted to charge $ 20-​$ 40 to ship one putter. With Richard’s creativity and problem solving and my innovation I was able to ship my putter out today for only $ 6.70.
The lines can become long here but that is to be expected. The employees are always friendly and now, after this experience I can also say they are helpful and care about the customer experience.

Zero hustle here however very kind employees. Pretty much every usps has appalingly slow wait times these days which is exactl

Set up mail forwarding when I moved. They never forwarded one item and lost a couple of packages. Completely ridiculous that they only have one self serve machine.

Check post office hours on
. Post office hours have changed in the past year. Most are now closing earlier than posted on their windows.
This post office has parking on the street on Sepulveda — curb painted green (I believe it’s 30min parking), and also has a small lot in the back (entrance on 10^th street).
This location is not super busy, and employees working here seem to be quicker and more alert than your typical post office employee.

So yes it happened.
USPS lost my package.
I ordred dog tags from Etsy. When I didn’t get my package and tracked my order… it states there was a notice left.
I DID NOT get the notice.
I went to the Manhattan Beach location. Granted the clerk was very nice but couldn’t locate my package. She asked me to wait a few days and contact the Hawthorn location.
I called the Hawthorne location after a few days. The clerk took my number down and said she’d call me back after she talks to the carrier. She never called back.
I called the Hawthorne location again the next day and talked to another clerk. She told me to call her back the next morning between 8:30 — 9:30 am. I called back.
No answer.
I called about 15 more times between 8:30 and 10:00 am.
No answer.
I was about to give up until I went on the USPS website and saw that I can file a claim for a lost package.
When I entered the tracking number… the system could not validate the number… therefore I couldn’t file a claim… therefore my package is forever lost.
I could’ve called the 800 number to hash this out. But why? Haven’t I wasted enough time and effort?
I remembered I was really angry a long time ago about another business who really screwed me over. I contacted Better Business Bureau and that particular case was resolved.
So…as of yesterday I turned in a «complaint» to Better Business Bureau. I am confident there will be a resolution because I refuse to give up.
Keeping my fingers crossed.

I was there today looking to send something in a priority mail box. NOTHING was on the shelves, no envelopes, no boxes, no address labels for priority mail to expedite things when you pay. I waited through about 4 people all doing work at various windows. There were two people working. I came across a short dark haired women who greeted me behind the counter. I asked her where all the priority mailing boxes were… her answer, we ran out. I said how am I supposed to label something priority. She handed me a label and said, now go fill it out wait in line and come back when you are done. I emphatically said, No I will not I’ll fill it out now. I’ve been waiting and you have ZERO priority mail supplies available. She didn’t like that answer and disappeard. It took me about 40 seconds to fill out the address label. I waited as the other counter took care of 3 people. She NEVER returned. I stormed out. Realizing that I took the $ 4.75 box that was not priority that i used to mail, I went back in and spoke with the man. I asked to only pay for the box as I would not provide business to them again beasue of the angry women who has ZERO customer service skills. He was nice (only reason I’m not giving a 1). he took care of me and told me that they never asked customers to wait in line again. Obviously this short lady needs a refresher course in customer service ASAP. Also, your a post office. Why aren’t supplies readily accessible and stocked. Poor management if I must say.

Went in to pick up an undeliverable package. My door tag clearly stated the hours were M-​F 9am-​7pm. I walked in on a Thursday at 5:02pm and a worker (who was still helping another customer at the counter) very rudely said «we’re closed!» right as I walked through the door. I told him my door tag said open until 7pm and was rudely told «it’s wrong!». I asked if he would be able walk back and pick up my package for me simply to be told, again rudely, «no, didn’t you hear me? WE’RE CLOSED!» I wouldn’t be mad if the computers going offline at 5:00 prevented them from working past 5:00 (not even sure if this is the case), the problem was clearly the attitude of the worker and the mis-​labeled door tags.

One window open on a Saturday right before taxes are due. It’s like the postal service wants to go out of business

I decided to get a post office box because I move so frequently. I’ve kept this P.O. box for years because it’s convenient. My biggest complain remains the same… I ALWAYS get other people’s mail. Which means that SOMEONE ELSE IS GETTING MY MAIL. If I always get mail for the box above or beside mine, then I can only assume that the person next to me is getting my mail. I most recently had a prescription that had been OPENED, presumably by someone else who also subscribes to a box here. The person was kind enough to return it to the post office where they put it in my box, but it WAS OPENED! I feel very violated that the person who opened MY MAIL (a federal offense mind you) saw my name, my prescription, my billing info. The sad thing is this happens all the time. I constantly get mail for the boxes next to mine. I push them back inside so they hit the floor (that’s what they told me to do) but it’s literally every single time I go to pick up mail, about once a week. If they could improve their process so that mail delivered to the boxes actually matches the box numbers, I would give them 5 stars. I mean, the BOX NUMBER on the mail has to match the BOX NUMBER on the actual PO BOX! Please, improve the process so that I don’t receive other people’s mail and so that they don’t receive mine and I have to trust that they will be honest and return the INCORRECTLY DELIVERED MAIL, unopened.

This will forever be my post office. No line, awesome customer service. They would be absolutely perfect if they just had more stamps.

If you are completely out of options, only then should you subject yourself to the service provided at this post office. Some post offices have friendly employees — this is not one of them. Some post offices have intelligent employees — this is also not one of them. Around the holidays, it gets worse (I wouldn’t want that job at that time of year either, but still…). There is usually only one open window despite 2 – 3 employees standing around watching this person work, even if the line is out the door (it’s a very LONG line most of the time). The person working is usually discussing their next break with the employees watching (presumably they’re on break currently?) and not paying any attention to the customer. I don’t generally expect much from government employees, and this post office is absolutely no exception. In the past 7 years, the faces and negative attitudes have remained the same. The Redondo Beach Main post office on Catalina is staffed by efficient and helpful employees; you would be doing yourself a favor by driving the extra few miles and saving yourself the headache.

Hey folks, if you feel you aren’t receiving enough junk mail, change your address to a POB and you will be VERY POPULAR! I changed a friend’s address from her apartment to a POB in Manhattan Beach when she went into a nursing facility and all of a sudden she’s getting tons of junk mail from companies I’ve never heard of. When she was living alone she got a few pieces, most of which I’d managed to get stopped, but now the floodgates apparently have opened and the POST OFFICE MUST BE SELLING HER NAME TO ADVERTISERS! Does that suck or what?!

I simply cannot get excited about going to the Post Office. The line in the lobby is usually a minimum 8 – 10 people deep so kiss away at least 15 – 20 minutes waiting. The good news? Well, when you get to speak with a live Clerk, they are almost always helpful and nice to the point that when I leave I usually am smiling. Lets face it people, the clerks there have no control over staffing, budget cuts, or price increases yet they manage to put up with a very grumpy public at times and still manage to be respectful. Lets hear it for USPS MB!

I’ve always met friendly faces here, but also met long lines and the USPS only supports this station usually with ONE (1) service window open, so she (usually a woman) works as fast as she can, and can only do what she can.
If the line is longer than 5 people deep, consider driving down Sepulveda to the Main Station.
This location is okay, there’s an adjacent parking lot, so don’t worry about street parking on Sepulveda (but if you do park on the street, look at the signs, they start towing cars at 3pm on some days).

Damn you certified mail, while this post office is a good size and doesn’t have terrible parking, if you actually have to go to the counter make sure to give yourself an extra 15 minutes. There are 5 registers but I have never seen more than 2 people work at once, and that is a rare occasion in itself. So usually its one person with more than 7 customers waiting. So… yeah.

I don’t have high expectations going to any post office, but this place is ridiculously slow moving. If you ever wanted to see what it looks like when a group of people look like if they got stuck in a bowl of jello, just come to this location. If I wasn’t pressed for time (lunch hour) it would be more amusing.
From my experience, there are two people at this location, who work somewhat efficiently, and are friendly despite the stereotype. The rest of them take their sweet, sweet, sweet, SWEET, time. More than once I’ve heard some snappy condescending comment to a customer. If these customers are asking questions it’s because they don’t know the answers, right? So rude.
Also, if it’s their end of shift, it’s the end of their shift — period. It doesn’t matter that there are 40 people in line. This goes even for the nice people.
One star for being open. And another for having the self service station.

I have been going to this post office now and again since 1996. The décor has not changed one bit. Still the same cranberry, gray and blue motif from yesteryear. Still the same signs with the same font (minus some missing letters). Maybe, just maybe, the floor of this place was last swept in 1998 (and that’s being generous). It’s a mystery to me why a post office in an affluent city like Manhattan Beach is so decrepit.
About the only thing that’s changed here since I was a kid was the addition of the 24 hour self-​serve machine. It helps a little, but there are some things that you just have to go inside for. Unfortunately, being chronically short handed is something else that has not changed in all these years. It seems like there is always a line, there’s always a couple of people in said line that have a dozen packages to be sent out, and there’s only one teller available. The Asian lady at the far left window is reasonably fast, but most of the other employees take their sweet ass time. This place gives the DMV a run for its money. Look, I understand that most of these government employees are phoning it in because they know they won’t get fired and are just waiting to collect that fat pension. But come on man, a little hustling won’t kill you. Go to the big post office on Catalina in Redondo Beach if you can’t allocate a half hour to this location.

BEST post office EVER. I heard it used to be open 24/​7, but we all know that the postal service has seen better days.
It’s open until 7, and they extended the hours until midnight on tax day and had extra bins by the street for people to use, which is nice. Good, ample parking, too.
it’s spacious, well-​staffed, and actually has NICE and helpful employees, which is a total anomaly for post offices. I was shocked, too. I know you don’t believe me, but you can see it to believe it.
There is nothing not to like about this branch. I wish I lived closer. Plus, it’s near the LAX In-​N-​Out if you’re a Fatty Fatty Princess like me and like to reward yourself with animal style fries after you handle your bizness.