Goodwill Store & Donation Center

This is SO SAD! Why I would need to write this review for an organization I have supported for so many years! Went to drop off my donation BEFORE 8pm (didn’t even know that the drop off closes an hour before store). Go into store and say, is drop off closed?! Cashier tells me yes. As I stand there I say what time, she say 8pm. I say, it’s not 8 yet! Look at the customer in line and ask what time do you have sir? He says 5 of 8 (7:55pm). I made several trips here today and so it didn’t occur to me that they would have such disregard for their own posted hours. I donate regularly, and new items because it’s better to give to someone who could use it but never coming here again. Shame!

I wish I could give 0 stars. The employees at this location were not even knowledgable about discounts stated on goodwill Southern California website.
I tried to purchase a $ 150 couch, using my military discount. On the website it states;
«You served us — now let us serve you! Active and retired military personnel and their dependents enjoy an additional 10% discount off purchases when a valid military ID is presented at the register»…
But apparently the store manager said this was the ONLY goodwill that does not honor military discounts.
Seriously!!! You can’t honor a military 10% discount for a veteran? Unbelievable. I will never shop at this location again.
Work on your customer service skills.

Went here with my mom after having lunch at our favorite Thai restaurant.
We were just planning to have a look, but we found some really cool finds! I spent a little bit more than my mom, but we got a lot of tops, sweaters, dresses, and things that would cost a lot had it been original price.
The dresses I got are really cute and I can tell are great material.
It starts to add up and we spent a lot together, but considering the amount of items, it was a pretty good deal. We didn’t pay mall prices and were able to get some cool pieces.
Hope we can return again soon.

This has been a great go-​to for donating and finding good items. The people that work there are always nice and helpful. Just take your time and you will find gems. The only issue I have had with this place is overpricing on some donated items some times more than retail. I always pass on those.

I needed to buy a gift in a hurry and stopped by this Goodwill after work hoping to find something quirky and nice for a good price. After looking around a bit, I found an amazing mini Chinese folding screen with images of pandas on it. It looked like it was in really good condition and looked much more expensive than the $ 9.99 that I paid for it.
Happy with my purchase, and the guys at the counter were really nice unlike what some other reviews said. I’ll definitely come back to check out the clothing section also!

Straight up the most rude employees of any goodwill I have ever been to. They changed the prices at the register and when I refused to pay $ 10 for two t-​shirts and asked for a manager the cashier basically threw me out. There used to be nice employees and tons of great items here, but I’m pretty sure they’re going out the back door now! Shady ass fools work at this location! Stay away, far away.

I heart this Goodwill! They are one of the cleanest stores I’ve seen. This one has wide aisles & great stuff! I scored on a Crockpot that looked brand new for $ 10! (New ones of the better brands, that size — 5 Qt usually run $ 30 & up). They have a decent selection on clothing — both men & women’s, I see a lot of dudes loading up on clothing too. Home stuff decent, it depends on what they have those days — it can be hit or miss. Shoe selection small & just so-​so. There’s always cute home décor and saw some really cute paintings for the home, I would have gotten them if I had the $ — And yes this one tends to be overpriced on some items, I just pass on what I know I can get cheaper at a yard sale or for that matter, stores like Walmart & Big Lots. But if it’s a quality item, don’t mind spending. I’m also a firm believer of recycling & giving back by spreading it donating here as well as allover.
Customer service times I’ve been there is usually good. Younger staff might be talking to each other while they work and still take care of their customers, and keep busy organizing the store. Not like the others I’ve been to when all they do is talk & put stuff away in wrong places and make faces when you ask to open dressing room — never get that here at this particular Goodwill.
Parking gets tight and plaza it’s in always busy, but not bad during early weekdays before noon.
I’ll put this on my «If your a cheap A$$ like me» list, but keep in mind, it’s in an elite area and hence the higher prices. It’s still worth a peeksy!

This is a review for the donation center — not the store.
Easy access on the west side of the store. The donation area is right next to the parking area for easy transfer.
Pro Tip: when donating, make sure you physically place your items for donation in through the open door. The workers cannot accept your donations until you physically bring it through the door and into the store. They said its a policy. If you leave your items for donation just outside the door, they can’t accept them or even help you move them inside.
Household items, clothing, glassware, sporting equipment… they’ll take it! Give them your phone number and they’ll print a donation receipt for tax purposes.
Most of the time they have a good attitude about things but there have been a couple of instances when the staff may have just been having a bad day and were not friendly. But generally, they are nice considering they are organizing donation items all day.
I recommend this place to donate due to its convenience and strategic parking.

This is continually my favorite store. The employees are very friendly with each other, yet I do provide great customer service. I like the fact that they do you use shopping carts like the supermarkets use with wheels. much better then what other goodwill store uses of the handle small baskets.

Waited in line for 15 mins with about 10 other people while employees walked around the store. They wouldn’t even let us know what was the the hold up. I probably will never come back to this place.

The young staff is really friendly, but the black manager by the name of Tina is extremely nasty. She has some hairy ass armpitts, she over prices all the merchandise and takes out shoes for certain people just to make budget.

Designer items, small valuables. Where did they go? Seemingly, at this store, no one donates anything purchased for more than $ 10 – 15 retail. No glass counter to hold anything deemed worthy in a MB GW.odd. This is one bland GW.
Massive, well organized store with lots of meh clothes though. No color of the week, no senior discount, no bathroom usage and my friend was told he couldn’t test an air filter-​no outlet for him. She did suggest that he could return the item to any GW however. We got outa there, nothing being missed by the peeps running this place.

Stopped by this store during a food run. Selection was just… meh. Maybe since it’s a fairly new store they don’t get enough donations. To make things worse, a creepy homeless-​looking dude hovered near us during our walk through and made us uneasy. With many thrift stores in the area I might stop in again if I’m in this shopping center but I wouldn’t make a special trip.

I love this store. They have a great selection of clothes. They have other good stuff as well. Love shopping here. Great Store.

They have a good stock of higher quality men’s casual shirts — and I’ve lucked into new $ 200 cowboy boots for $ 10, barely-​worn Sanuk sandals (the best — and $ 50 – 60 @ surf shops) for $ 4. The gems are there if you’re willing spend a few minutes digging. Employees are super-​helpful & take returns without question if anything is defective or you just decided you really didn’t like it.
«Sorry, I do not wear Target brand couture.»
Than W T &%$# are you doing shopping in a thrift store anyway? (insert huge eyeroll here).
;-)

This Goodwill was disappointing, mainly because its SO small. There are racks and racks of clothes, but not much of anything else. I enjoy looking at all the different items when I go thrift shopping (like furniture, CDs, knick-​knacks), but its like 90% clothes here and that’s the main thing that discouraged me. In my opinion, I think this is just an average thrift store — nothing great.

What a major disappointment! Where do all the Lululemon women donate their yearly outdated workout outfits? Clearly not at this Goodwill. We were expecting to find brands on par with other affluent areas such as Santa Monica. This Goodwill seems to just get whatever the people of Manhattan Beach deem worthy for people who would shop at such a place. Sorry, I do not wear Target brand couture.
Also, what is up with not having a bathroom for customers? Clearly, this is another indication of how Manhattan Beach feels about thrift store shoppers.

This Goodwill continues to impress. I have recently made a purchase of a new laptop and was quite shocked at the prices that Best Buy, Target and even online sites such as Amazon were asking for a laptop bag. On the day I purchased my laptop I shopped around at Best Buy & found bags in the $ 40-​$ 50 dollar range.
This morning I woke up and headed to Target to find cheap canvas style bag in the same price range. I figured since I was out I would check my go to spot Goodwill. This Goodwill has everything broken down to sections and the area I needed to look was clearly marked. I found several bags but some looked tacky while others lacked a shoulder strap.
I continued looking and hidden in the back of the bag selection was a Kenneth Cole messenger bag, leather that was basically brand new. I accessed Google from my Iphone and found the same bag online for $ 179.00, the Goodwill price $ 7.99 needless to say I made the purchase. The cashier was extremely helpful and explained the return policy and wished me a good day. If you are need of items that are hard to find give your local Goodwill a shot and chances are you might find that hidden gem like I did today.

This Goodwill has some really great stuff! It is probably my favorite Goodwill in the area because of the quality of the clothes. They receive a lot of overstock from Target and tend to have a higher number of new items than the Goodwill further east on Artesia. I’ve found some really awesome clothes here and didn’t have to wade through too many duds to get to them. It is well organized and the sales associates are all super friendly compared to the other Goodwill location that I have been to.

The quality of the items at this newly opened Goodwill is really high, probably due to its location on the border of Manhattan Beach, Hermosa Beach, and North Redondo Beach.
The majority of the store is clothes, and women’s clothes at that. Lots of higher end clothing and shoes which, believe it or not, are not all size zero.
The housewares section is pretty small compared to other Goodwill stores in the area. Not many sporting goods. Small-​ish book section but the books (mainly fiction) are good condition and recent.
Two fitting rooms in the back which there is a three item limit. A few mirrors scattered around the store.
The local Target donates past season items to this Goodwill also including a ton of past season clothes. But who cares it’s past season if it’s only a t-​shirt for a fabulous price?
Donation center is around the side of the building. Plenty of parking out front as the store is located in a mini strip mall.
The ambiance of this store is nice — large, well lit, clean, and doesn’t smell like many Goodwills either (like mothballs).
Takes credit cards and is open until 9pm (6pm on Sundays)!