Allstate Insurance: K J Arbues

I’ve been with this Allstate office for years. Excellent customer service. Very helpful. Always available to answer questions.

My wife and I have a life insurance plan currently with All State. Our auto and home was from a different insurance company. We contacted All state in Manhattan Beach and made an appointment for an insurance quote.
Prior to our appointment Jimmy Romero requested that we email him with as much information on the items that we wanted coverage on and a copy of our present insurance plan.
Mr. Romero explained that by me doing this will allow him time to build the insurance policy quote.
Upon our arrival Mr. Romero had all the figures worked out. We were very impressed with his knowledge and his customer relations ethics. We sat down and discussed the quote and he had made an itemized comparison sheet with my prior insurance coverage policy and what All state was offering. This was extremely helpful it gave us an understanding of what was being covered.
Once we finalized the meeting I explained to Mr. Romero that I would get back with him after we make our decision. During that time I had a few questions and called Mr. Romero at different times of the day. Mr. Romero was very helpful and made sure we understood. At times I left a few messages and Mr. Romero returned my call promptly with answers and explanations to my questions.
A week later we contacted Mr. Romero to accept his All state insurance quote. I explained to Mr. Romero that we would have to setup the meet during evening hours due to our work schedule and he made sure to accommodate us with the proper scheduling.
Once we arrived Mr. Romero sat us down and went over the insurance coverage policy and made sure that we understood the insurance policy coverage. A few questions arise and Mr. Romero clarified the questions.
I would defiantly recommended Mr. Romero as a top notch insurance agent. His knowledge of insurance is outstanding along with his customer service background.