Jefferson Auto Repair, Inc.

My car had no chance: Hurricane Sandy and the snowstorm a week later delivered a one-​two sucker punch that resulted in a large chunk of a tree falling onto my car.
At the time, Great Neck had been suffering massive power outages, so none of my local auto body repair shops were accepting cars or even taking phone calls. Geico suggested Jefferson Auto in Manhasset. I had no way of telling how good they were, so I just had to take it on faith that they could be trusted. It turns out to have been the best thing that could have happened.
Jefferson Auto came promptly and was very efficient in picking up the car.
Steven at Jefferson Auto could not have been more professional during the whole nor helpful during the whole ordeal, even when Geico failed. For example, Geico told me to go to a local car rental place to pick up my «free» rental car. The rental shop told me there was – I kid you not – at least a 2 – 3 month wait for a car, and Geico said that there was nothing they would do. When I mentioned this in passing to Steven, after just a phone call he was able to do work things out so I could get a car. All the personnel at the auto rental place had wonderful things to say about Jefferson Auto.
I had an extenuating situation where I had to go overseas while the car was being repaired. Steven was kind enough to keep me apprised of the status of the repair through email, as well as be flexible about the date I could pick the car up. Other shops might have charged me a fee for every day I didn’t pick up the car after it was done, but Jefferson has the feeling of a great, friendly neighborhood business that still knows how to treat its customers right with a handshake and a smile.
I picked up the car today. I could tell by the quality of the job that Jefferson is a place that puts extreme pride into the smallest details. When Steven presented the car to me, he noticed a few black scratches on the bumper and he immediately told his personnel to take the car in to touch up those specks. I’ll be honest, the rest of the job was so high quality that I probably would have been happy to overlook those, but within minutes they delivered the car again with the specks repaired with uncannily good color matching.
I hope I don’t get into another situation where I need auto body repair, but if I do I know where I’m going first, and I would wholeheartedly recommend Jefferson to others. Ironically, because they’re about a one minute walk from the Manhasset train station, my apartment is about a five minute walk, and it’s a three-​minute train ride, it was more convenient for me to go to Jefferson to pick up my car than to get to my local auto body shop (which is easily a 20 minute walk).