St Mary’s Bank

this bank gave me a loan for my enlargement surgery. i am now dating every hot chick in the Weirs Beach area!
watch for me… BIG RILEY B

Home Mortgage Loan department still hasn’t responded to my request after 1 month. All they need to do is verify information and contact my insurance company… when I emailed them (3 times in 3 weeks… not a single response
It is always like this when it isn’t in their favor… but whenever it’s in their favor they are on it like a bear to honey.
VERY POOR customer service.

A friend of mine wrote me a check for nearly $ 21,000. We both verified the funds cleared his local NH bank. St Marys will only release $ 4800 of the 21k. I will not have access to the balance until 2÷17÷16 even though the funds have been removed from his account. I contacted the bank and they said it was bank policy. I told them I would leave the bank just as my Wife did a few months ago because of the $hitty cu$tomer $ervice. He said all banks do this and good luck. I have had mortgages and auto loans with this bank and they have made well over $ 100,000 from me in interest. I have direct deposit and direct loan pay so I have NEVER once been late with a payment. My credit score is 777. If you are a potential St Marys customer please read all the 1 star reviews about this bank and the way they treat their loyal customers. They will eat you alive with fees and hold your money even if it has already cleared. I told the CSR Rep in writing it is my intention to leave a one star rating on Unilocal and he did not seem to be concerned. This is the final straw St Mary’s, good bye, your service $ucks and hope you lose million$ of revenue because of your $hitty policies.

I have an auto loan with St. Mary’s and they make it nearly impossible to make payments. First, their website is terrible, most of their plug ins only work in Internet Explorer (let that sink in for a second) and you can’t actually pay you bill when signing into your account the normal way, you have to go to another tab altogether and sign in again, it’s like they have multiple websites within their sites and none of them talk to each other. Also, it’s not Mobil friendly, which is just annoying.
Secondly, once you actually get to where you would pay your bill you see that there is a $ 10 fee per transaction online. $ 10 is ridiculous for doing NOTHING. I called to see if I could figure out why it was so high and they said they had the third party who processes their online payments. I’m sorry, but it’s 2015, you are a bank, your sole purpose is processing payments, if you do not have the ability to do that yourselves then you have no business handling other people’s money.
After the woman (who was very snippy with me I might add) told me she could process a check over the phone for $ 5, I told her I’d just drive down the the post office and put the check in the mail, because quite frankly I don’t see all of these fees being justified. Everything was fine until a week later and that check wasn’t cashed, it appears to have gotten lost in the mail so I now have to pay a late fee for my loan payment and a stop payment fee on the check I wrote, all of which could have been avoided if this sorry excuse for a bank would join the 21^st century.

This company is just unbelievable as it is so poorly run. We sold a house last year and sadly they were the purchaser’s bank. I have never worked with a banking institution that seems completely unable to accomplish any task related to it’s sole purpose. They didn’t have the right forms, were confused, had continual communication problems with us, gave us WRONG information and in sum, WAS THE MOST POORLY RUN BANK I have ever worked with. At all levels, attorneys, administrative staff, sending wrong forms. It is shocking to me that this company has remained in business and I will be ensuring that I never deal with them and am happy to be telling everyone to RUN (not walk or stroll) away from this institution should you have choice in the matter.

The worst bank staffed with the most incompetent and poorly informed employees I have ever encountered at any bank. I have had an account with them since 2009 and a family member also has one on which I am a power of attorney since 2009. Throughout these five years they have caused innumerable problems for us with deposits, with confusion over endorsements (on the back of checks) with loosing the power of attorney documents, with just every imaginable thing. Using this account (and their branches with hour long waits) is worse than pulling teeth. I can’t wait to move out of the area and will then open an account at another credit union. I have seen some good reviews of the Digital Federal Credit Union and will try them. I will avoid St. Mary’s like the plague. They are simply the WORST.