Pearson’s, Inc

Recently we had occasion to visit Pearson’s to attempt to get a repair on a twenty-​five year old watch that had been broken at a mall kiosk while the technician there was trying to change the battery. The salesman honestly discouraged us from getting a repair, and made an attractive offer on a new watch, however my wife felt the watch was precious to her and sought to have it repaired.
After a couple of weeks, the store manager contacted her to tell her their jeweler had told him the watch wasn’t worth repairing. She asked him to try again. He sent it to another jeweler, who told him he couldn’t get parts for it.
Although she is disappointed with the verdict of the jewelers who worked on her watch, we are both convinced that Pearson’s gave her request serious effort and she is now satisfied that she cannot have a precious gift repaired. While she’s sad, she is satisfied that every effort was made. We can’t ask for more.
The watches and jewelry in this shop were high quality fine work. We’d recommend them for the quality of their merchandise and their low pressure approach to customers and conscientious service.

In a word, Excellent. The salespeople were very helpful and obviously knew a lot about jewelry and watches. I went there to sell some old gold I had and got a great price for it. A definite stop if your looking to sell or buy quality jewelry.