Mr Auto Wash of Manchester

My mother and I went to this car wash driving her car with Vermont state plates. We had never been to an auto wash where you didn’t stay in the car, so we felt a bit confused by the process. A polite young man was explaining how it worked to us, when his manager approached our car hollering at us to «get out of the car right now!» The boy stammered that he was trying to explain the ropes to us, but his manager didn’t listen– he just kept yelling that we needed to exit the car. We then went inside to pay. Another customer noticed our Vermont plates, and asked us how we liked living there. The woman at the cash register butted into our conversation, saying «you’re all a bunch of tree huggers.» We were shocked, and offended. We paid, told her she was incredibly rude, and left. The young men cleaning the cars were friendly and polite, but the management is nothing short of abusive to their employees and rude to their customers. We will never return.

I worked at this car wash for a while and it’s safe to say that it was not very well run. Don’t get me wrong, super easy job and a fun group of people to work with. But there were other problems. First there’s the owner. This guy is one of the biggest pricks I have ever met. I’ve been a roofer, a dish washer, I’ve worked in plenty of customer service jobs and I have never been treated so terribly by any boss. Second, I’ve seen countless bad things happen to cars going through this car wash. From scratches all over a new paint job to the front bumper just falling off. When these things happen, the owner won’t even refund what you paid for the wash let alone help you with repairs! After a few months of working my boss changed my schedule. I went from 30 hours to 45. I told her kindly that the hours wouldn’t be a problem for a little while but soon enough I would need a few less days because I have other things going on and I can’t live at the car wash. She said that I had to work the 45 hours each week or find a new job. The owner is cheap and skimps as much as possible on everything he can. For the same price you can get the same wash else where and most likely be supporting a better business. Some how even though this was the easiest job I have ever imagined with plenty of great co-​workers, it was the worst job I’ve ever had.