Enterprise Rent-A-Car

A very accommodating experience. They were available at the counter before posted opening time. Efficient check in and simply put out a good customer service vibe.

As an Enterprise customer who traditionally picks up my car from the airport, I’ve been disappointed with this «offsite» location. This location has a parking lot full of over-​used rental cars. Yet somehow, The selection is always limited, no matter what day of the week you are picking up. The first Ford I picked up had body damage, windshield damage, and cigarette burns on the seats. However, it was the only intermediate available. I was told I could exchange the car at another location. Two other locations turned me away, stating they could not ethically re-​rent the vehicle. After a couple phone calls I was able to switch. Two months later I went to this location again only to be placed in a Nissan that I returned the very next morning due to the overwhelming cigarette smell and safety concerns I felt while driving on the highway. The staff members at this location are friendly, just not helpful. They seem to be accustomed to unhappy customers like myself and are unable to provide much of a solution. Renters, may I recommend you find another location if you’re not picking your car up at an airport!