Elliot At Rivers Edge

Be very careful with urgent care visits. On top of my co-​pay they charged a $ 233 «physician fee». Of course some of this is the way my insurance is structured, but some urgent care centers bill differently than others. Some only charge copayment and will not charge an additional «physician fee». So check!
I went in for strep throat. I went to urgent care on the weekend to avoid missing time off from work & get on the antibiotics.
— $ 75 up front for co-​pay.
— Get a bill soon after visit for $ 52 of lab work. (Rapid strep test)
— 7 months after urgent care visit I receive a bill for the «physician fee» $ 233.
The physician was in the room for about 3 – 5 minutes.
Lesson learned, take the day off from work and go to regular doctor whenever possible. I got charged more for a 5 minute visit than I make an a whole day.
Or ask about these physician fees ahead of time. I know it wasn’t explained to me.

I’ve been a patient of the Wound Clinic for a few years. They are incredible. Everyone knows their shit and they do everything humanly possible to cure me. Michelle Bricker is a miricle worker and all the staff are also in the category of caring miricle workers. Thanks to you all for keeping me going. I adore you all.

I came here had a negative experience.
I am going to another healthcare provider
Glad to do so I hear Elliot good care, bad management and folks do go elsewhere as I am doing. Thank you CMC.

let’s see… Rheumatology, xray and MRI, blood lab, reception, financial aid services, parking, convenience. All scored big with me. Everyone seemed organized, helpful, willing and knowledgeable. Rheumatology is great all around. Front desk people are friendly and very helpful. Lab techs delightful and enjoyed my tired old jokes. The x-​ray and MRI experience was delightful, compassionate attentive staff. «Cookie»
with financial aid svcs was particularly efficient and helpful. However, there was a lack of her namesake on her desk. I take one star for that. Love the parking garage which does have free valet service. Easy access from garage to lobby. So far impressed, will update as I use other services. Shouldn’t be long considering my aging body and the way people drive around here. Cafeteria has good coffee, haven’t tried anything else just yet, but the smells were delightful. The whole building is very new, no dirt in the corners so far…

My specialty doctors are all at River’s Edge, and I’m very pleased with all of them (rheumatology, dermatology, general surgery). Especially love my rheumatologist, Dr. Lynch. Been with him since he had his private practice and then merged with River’s Edge a few years ago.
This time I was there for a shoulder MRI. They’d had a cancellation so got me in at 8:30 on a Saturday morning. I’d never had one before, but other than the position my shoulder had to be in, it wasn’t overly uncomfortable. Open MRI, so not particularly claustrophobic. The headphones do zilch for the noise. But the tech was really good about talking to me, making sure I was okay (yes I could scratch my nose between scans — the vibrations made it itchy!) letting me know how long the next scan would take. But you suck it up in order to figure out what is wrong. I’ll be going back soon for an orthopaedic surgery consult. Two small tears. Hopefully we can let more time and more physio sort things out. Crossing fingers, toes, eyes…
The medical center is behind the urgent care entrance. At the rear of the building. Nice three level parking garage and free valet parking is available.

I went here after having flu-​like symptoms as well as severe headache, congestion, ear pain, etc. for over a week.
The wait to get into a room was very short. I have also been here twice for my son and they were very quick and accommodating– basically the only reason why I’m giving them 2 stars.
The reason for my bad rating this time is this– after waiting in the room for about 30 minutes, the doctor finally appeared, looked in my ears, barely looked in my throat, and quickly listened to my lungs. Asked me if I wanted a «shot in the arm» for my headache. He was in the room literally under 2 minutes and told me to take cold medicine and give it more time… (over a week isn’t enough???)
Anyways I went to CVS minute clinic the next day and was told it appeared i was getting over the flu, as well as a sinus infection, and was given a prescription to TREAT the problem.
Thank you Elliot Urgent Care, for being so urgent to collect my copay and get me out of your facility, with no help.

Today was the first time I have been here since it opened, had about a5min wait and the staff were amazing, very informative, the rn nurse apologized to be about the wait which was only10 mins. I will definitely b going here instead of the emergency rm set the hospital.

We have a high deductible insurance and just got the bills for some knee pain. $ 1200 for a doctor visit and a knee X-​Ray!!! And they wanted to do an ultrasound, but didn’t have the staff for it, so they sent us to the Elliot Emergency Room — with yet another bill.
Edit — I just re-​read the bill. That $ 1200 is just for walking in the door. The doctor and X-​ray have separate bills.
If they posted their costs, we would have turned around. Most likely that’s why they don’t.
There are other places for urgent care that won’t charge ridiculous fees. Or maybe it’s well worth the pain to stick it out until the doctor’s office is open. Seriously, unless you have a top-​notch insurance plan, shop around.

in and out in no time! nurses and drs. are very nice but they do have an ew policy of sumtimes up to a 150 $ copay or sumthing to that effect ;id check their site or maybe call about their wait times ;the receptionist said they can be overinflated sumtimes

Got prompt friendly service and impressed with excellent new facility and equipment. Went for both nuclear imaging and MRI

very fancy and service stunk! Waited 45 minutes to be seen an dr came in like I was bothering him, he was in a rush and barely spoke to me. I’ll go back to Dartmouth in Manchester without a doubt!

I went here because I had Bronchitis. They were friendly and I was in and out pretty quickly. My issue is with their billing. While I understand that you pay a premium for urgent care, they charged be $ 175+ for an inhaler and in their words «instructions on how to use the inhaler» when they could have written a prescription for one instead. It would have cost me maybe $ 10 at a pharmacy. I called to try and get the fee reduced but they refused, he basically tried to make me seem dumb for going there in the first place. I have no problem with the $ 300 charges for the visit but this charge for an inhaler is appaling. His name was David in billing.