Petco

Staff has always been super helpful. Live aquatic selection is well taken care of but small, especially fresh water. Very clean store. Much better than the dale city location!

Grooming: for years I would take my border collies to Petsmart for their grooming appointments and would always leave feeling disappointed or not completely satisfied with my dog’s trim. For a collie grooming, the feathering should be trimmed, but they would either return my dogs the exact same as I dropped them off or over cut their fur. I look the collies to Petco since it is much closer to my house and was surprised at the amazing detail they paid to my dogs. They not only trimmed their feather appropriately to the breed, but also did an even trim around their body (back and neck). I wish I remembered the groomers name, but she did a fantastic job and I will definitely be going back

Nice store but not friendly staff. Some prices are more expensive then other stores. I had been driving and just happen to see it. I will visit again soon and see if any change has taken place. Then I will give it five star.

I agree with Kate. I thought that it was just me. I go there for items that I know I can find. The last visit was for a barking collar that was in a case. I waited next to another couple and after 10minutes walked around an empty store and found 3 people huddled at the door near the fish tanks. I stood there waiting for them to stop talking to each other… they never did! I asked the cashier and they said that someone would help me soon. Another 5 minutes, I went over there and now 4 people were huddled, one being the manager, and she said she would be over (she was helping the couple before I arrived there). She apologized profusely and was very nice, but when I went to the counter and was checking out, this weird guy that walked into the grooming room and out, walked up and just started asking about grooming while I was paying for my long-​awaited purchase. I stepped aside and told the cashier that I’d wait and she said she was helping me. He goes,” Oh, go ahead.” I continued and he started hovering 2 inches from me looking at the screen that I was signing. I commented on having some privacy and he was intent on being intrusive. I glared at him and he said good luck with my purchase. I think that the staff needs training or find another job that doesn’t handle people because the cashier said NOTHING to this person.

In a nutshell:
Clean store (it better be, it’s brand new!)
Unpleasant staff :(
Same prices as everywhere else. :/​
Plenty of parking
I thought I’d see what the selection of leashes were as compared to our preferred pet store, and sure– they had an organized selection of leashes and collars. Another aisle had other collars meant for training, so I’m glad I kept looking, but was perplexed why they were separately displayed.
I was in the store easily for 15 minutes, without so much as a hello from anyone. A young lady walked past me twice. She helped a customer in aquatics, rang them up while I was in line, then she simply walked away leaving me staring at the empty check out area. I said excuse me loud enough for her to hear, but got not even so much as a glance before she disappeared. Another young dude came to ring me up. I bought an 8.99 collar and there’s just no reason to go back there. There’s a much more personable store walking distance from this store that I will continue to use.
Petco, you’d think with all the money you spent on a nice new store, you’d staff it accordingly. You’ll be out of business before you know it. :(