Manassas Chevrolet

Fantastic service. Awesome people. And they don’t push unnecessary products. Were backed up and they pushed me forward and I was out in 30 minutes. Very nice people can’t speak more highly of Manassas Chevy.

Fast and friendly service. I came in to get my car key fob reprogrammed and I was out in about 15mins. Will be back again.

The service is always great. Always willing to help out and work with you. Fast and friendly service. Would recommend to other people.

Took my car in today for an oil change and replacement of log light assembly. They did a great job of coming out periodically to let me know when they took my car, progress, and how much longer until finished.
Received great customer service. Would recommend them for needed service on a vehicle

I called this morning and was able to get an appointment this afternoon. Everybody has been wonderful, very friendly and knowledgeable. i should have bought my car here instead of where I bought it. Thanks for everything guys. I’ll definitely be back.

I worked with Frank in service and this was the best experience I’ve ever had at a Chevy dealer. Hands down best service rep.

Jason did a great job on my body work

This has been our favorite Chevrolet dealership. Whenever we have an issue with our car or if we just need an oil change, we go here. Jeff and the crew are awesome! Always fast service. Check them out if you haven’t already.

From the time I sent my online request, to the day I walked into the service department and dropped off my car, to the time I picked up my car, customer service was amazing. Thanks everyone for making my experience so great. I will gladly drive from Woodbridge to Manassas to ensure my Chevy is cared for the right way and to be treated as a loyal customer.

Called for some help in the service dept, he said he was too busy and automatically said I needed a new tire. Called the Chevrolet in chant illy and awesome customer service and said to bring it in he could help me.
I suggest everyone to go to chantilly rather than manassas.

Ed, Austin, Auther were wonderful and helped me get in to a new car. I am so great full not only did they help me but the dealer it self helped my mom last year. So impressed! Thank you again

Very impressed with Austin Chamness, who not only took time out of his day to take me on a test drive, but was Very friendly and answered all my questions… even introduced me to his Finance Manager so as to expedite my purchase as quickly as possible. While I did not buy today, I will DEFINITELY keep these guys in mind as I make my decision. Good customer service is hard to find and Austin is most definitely very good at it!!!
THANKS, Austin!!!

I came in yesterday to look at a used Nissan Pathfinder they had on the lot. Met Louis who was my salesmen and we went for a test drive. I liked the Pathfinder and asked for an extended test drive for the rest of the day to bring the car home to show my wife and really test it out, the dealer said sure and off I went, After driving the car home to show my wife and running around in it, I decided it was a keeper. I was looking at several Pathfinders but Manassas Chevy had the one I liked the best because of the price and they did a really nice job detailing it. When we sat down to work on the price they were very fair and easy to work with (I did my homework) and had a price already in mind that I was willing to pay. No tricks or any other nonsense when we went through financing, they were very honest. Terry and Louis are great guys to work with. Thanks! Charlie H.

Came here to buy a Z06 Corvette. Stood around in the showroom for over an hour and no one ever offered to help me. Usually at a dealership it is hard to not be bothered by a salesman. At Manassas Chevrolet you apparently never get any help. So I left there and went to Koons Chevrolet where a salesman wrote me up on the spot.

I gave this place two stars because the salesman who is no longer there was really helpful. We bought a new car from this place took it home and a month later it started cutting off on us. It was under warranty! Yay right? NO, we came to pick our car up and this A@!$%&# treated us like we owed him something, like we ripped Him off?!? Customer service is next to none. Will never come back.

Recently purchased a new Chevy truck from this dealership and really couldn’t have had a better experience. They were fair on pricing, and didn’t make a big push to try and sell the extended warranty/​maintenance packages. The sales person was extremely knowledgeable about the truck, and he took a ton of time to explain everything about the vehicle and get me set up with OnStar and bluetooth. Highly recommended.

I went to this dealership to look at some cars. Worse customer service EVER! No salesperson to be found. The one who finally addressed me when I went only said a car was sold. Thanks, your bad service sent me to Battlefield Ford.

I recently inquired about a Chevrolet Colorado at this location. They mentioned they had one on the lot. I set up an appointment to view it on Saturday. I arrived at the specified time, but they had sold it the day before.
That is understandable, but I would have liked to have been notified about it. Instead, I get to waste my time and money going back home with no vehicle.
They only get two stars due to being friendly.

So let me start by saying that if there is an example of thieves and crooks in Manassas, thats at Manassas Chevrolet. Previously it was named Dudley Martin of Mananas and now some other guy bought it but nothing changed. I have been here at least 10 times and I will tell you they try to cheat every time. I have been here 10 times due to unfortunate reason that it is nearest to my work and house.
1) VISIT ONE — Repaired rear ended bumper with just paint. PAINT PEELED OFF IN 1.5 years only.
2) VISIT TWO — BAD STEERING on car under warranty. SENT BACK NO APPOINTMENT, no concern for customer safety
3) VISIT THREE — WITH appointment STEERING issue, sent home with steering fluid top off. ISSUE STILL THERE as I told them that pump was leaking.
4) VISIT FOUR — Returned to show bad pump again. PUMP replaced in warranty and topped off. NO other diagnosis.
5) VISIT FIVE — Returned to shop after driving for 2 minutes at 5pm. SAME ISSUE, no one is service shop only receptionist.
6) VISIT SIX — Returned to show the same bad steering. WRONGFULLY diagnose coil spring issue. Was told to wait for part for 1 week. Manager laughed at me and told me «something is rubbing thats all»
7) VISIT SEVEN — I called multiple times to check if part has arrived. No one bothered to call me. Finally after calling 3 times part arrived. Took car in and dropped it. (Andrew Forster)
8) VISIT EIGHT — Got called that my entire steering rack is bad and need to be replaced. They had the part. Kept car for 2 days. Tried to sell me new scratch repair (August 2014)
9) VISIT NINE — SAME car steering issue returned. Went to get an appointment. (Jan 2015)
10) VISIT TEN — FRANK told me that this is just a normal steering noise. Was sent home as their «FOREMAN» thinks thats just regular noise.
11) STEERING STARTED MAKING WEIRD NOISES AND NOW I AM SCARED TO DRIVE THIS CAR CAMARO 2012.
Reporting this STEERING issue of stiff and whining steering to NHTSA and CHEVY HEADQUARTERS.
I WILL NOT LET THEM WORK ON MY SKATEBOARD. They just push off warranty work. Complete jerks, no wonder their sales department never have any customer. I pray you go bank corrupt very soon.
CHEVY needs to maintain some standards while putting their stamp on some LEMON cars or DEALERSHIP like these. Bad news for you GM, hope you lose to FORD. So much for bailout money!!!

Walked in on Friday afternoon with no appointment. Told them I’m visiting from Alabama and my vehicle is stalling. They worked me in, ran diagnostics, and called me in to the service bay to show me what’s going on.
The service staff listened to my situation and understood my circumstances. They repaired what was needed to get me back home safely, and even talked to my husband on the phone in Alabama, per my request, to explain to him what’s going on with my vehicle.
Repairs were done in an hour and at an excellent price. During the repair, the expert mechanic discovered something highly unusual and unexpected, and explained it to me, for which I’m tremendously grateful.
A firm 5 stars from this very grateful customer. THANK YOU for taking care of me as if I’m family.