My son loves this location. It has an open layout and appears clean. Staff is friendly, but the 3 times I’ve been there there have been a several of games out of service. My 2 year old loves to drop coins in those games. If they could cap those coin slots I’d bump to 5 stars
Lyric V.
Classificação do local: 5 Manassas, VA
The kids love it! I didn’t see a single kid not having fun. The bumper cars were genius, it actually made me wish I was 8 again. I literally asked for the weight limit LOL! they had endless arcade games, a couple were a little off seemed like they needed some touching up. But 95% of all of the games were running well and they were SUPERFUN! The pizza was really good, and the facility was really clean, and well kept.\ I took my 6 yr old son here, but I’m an adult and I just want to go back bc of the games and pizza again. I also didn’t get an answer to that weight limit question bc he thought I was joking… I wasn’t. lol.
Caitlin J.
Classificação do local: 5 Centreville, VA
Brought some family and friends here for my child’s birthday party. Great place for kids 12 and under. They left with full tummies and left tuckered out. They made a mistake with our food order and took over an hour to bring it out. But I give them credit because they owned up to their mistake and made up for it by not charging us for the item and throwing in some freebie stuff, as good service should be. They rectified their wrong and had pleasant staff.
Scarlet K.
Classificação do local: 4 Manassas, VA
Staffs are nice and patient. I see the staffs are trying their best to keep the place clean. But it is a kids play place, so there are constant spills. There are fast cleaning up when they spot a mess. There are plenty of games and prizes that the kids can play on the choose.
Laura G.
Classificação do local: 5 Gainesville, VA
We’ve been to at least 5 different Chuck E Cheese’s over several different states. We’ve been to this one several times – for a friend’s party, for our own children’s party, and various times just for fun. This has to be far and above the cleanest one with the best/friendliest staff. At another franchise in another state, we were leaving and they checked the wrong arm and let us out! While my kids are now old enough never to leave with anyone else, I think the security here is the best we’ve seen. For my sons’ party, they went above and beyond. Whenever there is a machine not working, they deal with it immediately and generously reimburse any tokens lost. The manager Marilyn is terrific and I think the staff has been wonderful here.
Jenny M.
Classificação do local: 2 Falls Church, VA
Yes I know this a place for kids but the baby area smells like pee. I just can’t get past that. The food was good but I think over price. Regardless their pizza is good.
Min B.
Classificação do local: 5 Manassas, VA
It’s clean and spacious. Recently, they installed bumper cars(yes, indoors… its pretty cool) and my kid totally loves it and always wants to come to this location now. I hope it stays this awesome(and clean) so we will keep coming here. I asked my kid to rate this Unilocal review for me since its all about the kiddos here and as you can see above this place gets 5 stars :)
Caren B.
Classificação do local: 2 Winchester, VA
You know how sometimes you go to a Chuck E. Cheese and the first token or two you put into a machine just gets eaten? Yeah. Except here, it continues over and over again throughout your visit. You can go talk to the staff and get them to replace your tokens(though not necessarily fix the games), but who has energy for that 10+ times per visit? Answer: not your kids. You will be the one doing that. And you will be doing that without the option of having beer or any other alcohol, because this location does not serve any, because it is in a residential area(in a shopping mall…). You will also need to follow your child/children, because this location is divided into two distinct sides — a left side ostensibly meant for tiny tots(and MUCH larger than the right side for older children) and the right side with skee ball and about a dozen other games. Overall, worst Chuck E. Cheese maintenance I’ve seen yet.
Christopher T.
Classificação do local: 3 Palmdale, CA
We went here for an informal party for my son, who turned two. It’s in an OK location, tucked away in a strip mall near Home Depot close to 66 and Sudley. There are a wide selection of games, the majority of which are appropriately oriented for the under-10 crowd, and there’s a «stage» area where TVs play a birthday song or some such every so often. It’s not the animatronic band of my youth, but it’s alright. One nice thing is that every game costs one token(or quarter, I believe). Tokens can be bought for a bit less than a quarter if you buy them in bulk, so that’s advisable. Unfortunately, several of the games were broken. I can’t really hold that against them given the abuse they suffer at the hands of a thousand mindless kids each day, though. The pizza here is… blah. It’s neither cheap nor expensive at about ten bucks for a medium, but it’s strictly worse than your typical«it’s not DiGiorno it’s delivery» pizza. They have a few other things on the menu, including a salad bar and 4 or 5 non-pizza entrees, but we didn’t try any of them so I can’t comment on their quality. Most of the staff here appear to be young teenagers. The service was OK — kitchen entrees are delivered to your table via number card system, but we didn’t get forks or knives and they aren’t available except behind the counter… which may require a wait in line behind people who want to order. Bummer. In all, this is about what you expect from a Chuck E. Cheese — meh food, a bunch of games, and a million screaming kids. I’m sure I’ll be back, but I hope the pizza is better next time!
Jessica B.
Classificação do local: 3 Manassas, VA
I’m just glad my daughter is old enough to be able to run around with her friends and play the games on her own! Saves me a headache. Lol
Melissa A.
Classificação do local: 2 Bristow, VA
Tonight we went to Chuck E. cheese for my son’s belated 12th birthday party. It was not a formal party, as my son only wanted a handful of friends there. I am sad to say we had pretty crappy service today with exception of a couple of employees. It started at the ordering station they have about 10 – 15 feet from the entrance. As usual there was a long line and only 2 cashiers. It took about 10 minutes or so just to get through the 2 people in front of us. The girl was nice enough but she wasn’t listening that well and more than once cut me off with the total. Finally we get everything ringed up and paid for only to find out that she forgot our drinks. Our food came out 20 mins later and I was shocked on how small the pizzas were! The small looked like a portion for a literal mouse and the«large» looked like a medium. Pretty small for $ 30! Of course they tasted like slightly cheesy cardboard. This is where things started to go downhill. I ordered a small chocolate cake for $ 8.99. The original price was $ 9.99, so my coupon was not that great. The girl at the counter said it would be out after our pizza. After our pizza was delivered the young man switched out our meal number with a picture of a cake. I asked him when the cake would would be out. He replied that it would be about 15 mins. Thirty minutes later I went up to the front again and asked where the cake was. I was then told that I needed to asked for it. I was told this would happen after the«show.» The show consisted of 3 minutes of Chucky coming out, waving, then disappearing into the back. Another 30 minutes after that I was damn near furious and went up to the front again only to have another young girl stare at me, mumble something, then disappear into the back. After that it because my mission to find a manager. Thankfully that didn’t take long. After I found the manager and explained everything to her she remedied the situation within 5 minutes and gave us a bunch of tokens for our troubles. This visit was hands down the worse visit yet. No one took responsibility for what was going on and changed the story to just make me go away. The manager really needs to retrain the younger staff and make sure they know the answers to questions that they should know. The only bright side to the visit was the young man behind the toy counter. He was very nice and even though my kids were short by 10 tickets he still let them get the little candy that they wanted. All in all this experience was pretty awful, but we have been here before and had great service. They really need to learn to be consistent.
Michael G.
Classificação do local: 4 Fairfax, VA
It’s Chuck E. Cheese’s what else can I say. It is clean, all the games worked, and my son had a blast. They need to have a full bar to be able to put up with all of the noise. At the end of the day it suited its purpose, pizza and fun for my child.
April L.
Classificação do local: 4 Manassas, VA
Believe it or not, I gave it a good rating. Besides the screaming children, half the rides not working and the smell of feet, the pizza is not bad and when they messed up on our pizza, I didn’t even have to point it out. They realized it, brought us a second pizza and an extra 30 tokens for the kiddo. I was quite surprised. I just wish they served beer for parents’ sanity.
Julie G.
Classificação do local: 4 Manassas, VA
Where a kid can be a kid! This Chuck E Cheese is extremely clean, the games are hardly ever broken and the staff is very nice and helpful. If your child looses a token or tickets in a game or machine they do not question it or hassle you about replacing the token. The salad bar is always very cold, with fresh lettuce and lots of toppings. The pizza is OK, not the best but not bad either. They offer free refills on drinks and if you buy a Chuck E Cheese Cup you can bring it back next time and drinks are free. I always check online for coupons to get better deals and discounts. The ticket/prize center staff is very patient as the children try to decide which prize to trade the tickets for. They will round up for the little ones as well if they are 2 or 3 tickets from the next prize up. You can also just pay cash for the prizes, tickets are worth a penny each(1000 ticket prize is $ 10). The online website also has reward charts for the kids, games, free token/ticket coupons and a birthday club too. Parking lot is dangerous! People speed to cut through and do not slow down, you MUST hold onto your kids and watch them carefully. They have Gluten Free pizza and cupcakes!